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UVerse internet is too slow

I'm getting 3 mbps which is what my plan is. However it is way too slow. ATT won't upgrade the lines or equipment in my area due to costs. It's so slow i can't upload & email pics from my wireless phone. Now it appears it's also interferring with my Directv when i rewind a program to watch. ATT says

Questions

 • AT&T Internet Features

806

9

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0

How can a hard wired internet lose internet?

I have uverse/wifi. I recently did a speed test on my "hard wired" internet smart tv and it was 8? I constantly get a pop up that says my LAN wired is "not connected" how can a wired connection lose internet? I sit here and do nothing and it pops up later and says wired now connected? I have never b

Questions

 • AT&T Fiber Installation

275

0

0

0

Change billing date

I need to renew my prepaid plan on a different day

Questions

 • Wireless Billing

6

1

0

How Can I Determine the Distance to Phone Service on Raw Land

I am trying to determine the distance to phone service for APN #122-0260-128-0000 in Sacramento County. It is a raw piece of land. Can you please assist me?

Questions

 • AT&T Phone Installation

7

1

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Returning Equipment

How do I return my equipment! They was sending out boxes but never received them.

Questions

 • AT&T Internet Equipment

10

1

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Dissatisfied customer

Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV  bill  evidently wasn't  so they shut my phone service off I called the wireless rep. And was told that it never did get grouped  and

Questions

 • Wireless Billing

20

1

0

Closed

Ringback tones

If I switch from Verizon I want my ringback tones. Verizon has lost my interest now because of this.

Questions

 • Tones, Games, Videos, More...

4

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Wife and I love DirecTV

Wife and I have loved DirecTV, especially their customer service department, for about 17 years.  For Internet, I started with SBC, then they became AT&T, after they started Uverse, moved my POTS phone to Uverse.  Even though I only have to call on them maybe once a year, I do not like AT&T's custom

Questions

 • U-verse TV Account

334

1

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Who’s your pick for Super Bowl?

Who do you have, Chiefs or 49ers?I’m going with Chiefs in a lower scoring game.

Questions

 • Sports

7

1

Cannot connect to On Demand

I am connected to my wifi but when I try to connect to direct on demand 1000 (DTV) is currently unavailable. Why is this happening?

Questions

 • Data & Messaging Features, Internet Tethering

2

0

0

I'm Just trying to PAY MY BILL !!!!!!!!!!!!!!!!!!!!!!!!!!!

OMG!!!!!!!!!!!!!!!!!We have been customers of ATT since 1999, (Mobile Service) and as soon as Uverse was available in our area we signed up. We have @swbell.net emails SO that tells you how long we have had email service (WITH ATT)!!!!We recently switched our Uverse to Directv...when the installer c

Questions

 • AT&T Internet Account

482

6

0

0

Can my 4 Wireless Devices (phones), Internet (fiber-optic), and DirecTV bill become combined for a discount?

I pay $251.82 for 4 cell phones.I pay $135.87 for DirecTV.I pay $85.00 for Internet.I pay a total of $472.69 per month.Can my bills be combined in a bundle package and save me money?Please help.Bill

Questions

 • Wireless Billing

10

0

0

AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

 • Wireless Billing

16

2

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

 • Wireless Billing

14

1

0

New to AT&T

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

Questions

 • Wireless Billing

126

1

0

0

Getting AT&T internet where I live

Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!

Questions

 • AT&T Fiber Installation

34

0

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

18

3

0

Can't believe I lost my prior plan for this. Ugh

I joined AT&T a month ago n I can't get good internet service, on top of that I called them and told them that multiple lines on my plan were having a hard time connecting to the internet and they told me that where I lived was not compatible with good internet service. I live in town, close to

Questions

 • Wireless Account

13

1

0

hot to stay on att site

Every time I try to go onto att.com it directs me to direct TV. I've been trying to get onto see my lines to reactivate a suspended one but cant. is there an easy fix or walk through for it.

Questions

 • Wireless Account

5

0

0

Internet, fiber optic

Incredibly slow, despite what the speed test results indicate Pages, and this site is one of the worst, buffer for way to long. I've been told I should be happy... I'm not.

Questions

 • AT&T Fiber Equipment

52

1

0

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