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DO NOT BUY DIRECT TV / DIRECT TV NOW - WARNING branding is confusing & they offer zero support!

I have chatted for over an hour and 30 minutes with Direct TV Now chat platform (which took me 30 minutes to find the link to chat with someone) with ZERO resolve to my issue. Was given mis-information and supervisor mis-represented when I would be able to talk to a supervisor. I searched direct t

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BILLING/CUSTOMER SERVICE

I am extremely dissatisfied with AT&T/DIRECT TV as a whole. One hand doesn't know what the other hand is doing; what you are quoted is NEVER what your bill is, nowhere near...always much higher; the combined bill service has totally screwed up my acct. I have received, I know over 6+ different bills

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265

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Bad credit down payment

I know at&t do credit checks but my credit isn't all that good around the 500-600. Recently I joined the direct TV for at&t and my down payment was $100 and I wanted to know do I still have to go through a credit check to get a iPhone from at&t and does being apart of the cable company help my bad c

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30.3K

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Wireless Billing And Customer Service General Issues, Voicemails, and International Roaming

AT&T overcharged me on my bill for roaming charges because their international team cannot properly explain how to use an international package, which I paid a lot of money for. It is a small amount. Still, they send me 7 to 10 voice mails a week about a bill which i am paying and have been paying r

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Were other customers lied to in Fall 2016 about a "free phone upgrade" if you add Direct TV?

I went into ATT store in November 2016 to upgrade my phone. Guy told me that I'd get it free if I added Direct TV and in the end would pay $5 less. Now, my fault because I didn't look at my autopay amounts until now (9 months later), but utter lies. I pay for Direct TV *and* installment plan on iPho

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110

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AT&T Billing me for Service and Equipment I never had installed

I called to have AT&T Internet and Direct TV installed. I ended up deciding to not have anything installed. I never received any service or equipment. I never gave them a signature for any service or equipment. I have spent approximately 6 hours on the phone and another 2 on their Chat. I have been

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Issues with upgrade, equipment return issues, lack of customer service

My sistuation is very complicated and no one any any department has an answer for me.This is my first issue. It all started back in Oct/Nov bill cycle when i had to move and had to cancel my internet service through att. Not to my knowledge at the time that when you cancel one of your services and y

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130

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