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Issue Editing DL Programs

Hi All! Is anyone else having issues editing  Digital Life program times? I've been looking forward to the summer and the longer daylight times. I have the energy and door package with DL and as the sun is setting later and later I have been wanting to change my programs to later on times for the li

Questions

 • Apps & Programs

343

1

0

0

Digital Life Not Working With Chromium Browsers

This has been an issue forever, so I'm guessing it's never going to be fixed, but I'll ask anyway. Are there any plans to fix the Digital Life site so that it works right with ALL browsers? As is, when I login via Chrome or Edge, it just sits there spinning its wheels with "Connection Lost"

Questions

 • Apps & Programs

28

1

0

multiple login id's digital life

Can I access my digital life cameras through multiple login ID's or passwords? Or, Can I create a "view only" username and access for a second user to view cameras and my digital life account?

Questions

 • Learn

73

1

0

Resetting thermostat to get it online

I have hard-booted my thermostat and other troubleshooting techniques suggested but I cannot get my thermostat tp come back online. Help, Please

Questions

 • Troubleshoot

82

1

0

Digital Life Mobile App notification suggestion

Hello, Will there ever be an option to receive a notification through the app itself like an icon badge? That way if I get a notication through the app like a camera detecting motion, it will take me directly to the clip instead of receiving a text, then opening the app separately and then taking an

Questions

 • Apps & Programs

319

0

0

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is JOY *** a real person? - WORST CUSTOMER SERVICE EVER!!!

If Joy  is indeed from the Office of the President of AT&T, she truly doesn't care that she has deeply offended a customer.  I am thinking she is either the worst customer service employee in the universe, she won't fix my problem without talking to me or she wants to deny that I have sent my phone

Questions

 • Wireless Account

480

2

0

0

Digital Life Bill Pay Options

The Billing App not allowing Customers to pay past due balance Online or Via APP, is NOT an acceptable billing practice. To force Customers to use the call center and pay a convenience fee or experience service interruption an incur a restoration fee is robbery. This aspect of the service is enough

Questions

 • Billing & Payments

2.9K

5

0

HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network

I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to

Questions

 • Device Troubleshooting

152

10

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

176

10

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Un-unify billing account number (BAN)

Corporate Enrollment - AT&T AT&T got back to me and stated that your line is "under Unified billing and cannot be moved at this time. Please have them call consumer care at 800-331-0500 to resolve issue." I try to transfer my line to my company account, I already authorized the transfer wi

Questions

 • Wireless Account

527

5

0

Long delay in receiving push notifications

Ever since the service changed from SMS notifications to push notifications, there have been long delays (sometimes longer than two hours) before I get notified of the activation.  The notifications used to be instant, but these delays are making me consider changing services, as the notifications a

Questions

 • Troubleshoot

163

1

0

Digital Life Please Stop Chirping!

I just recently had a Digital Life system installed last week and wasn't the one at home while the technician installed it so do not know certain features and functionalities. When I got home that evening, the first thing I noticed was that there is a chirp anytime a door or window is opened that ha

Questions

 • Device Troubleshooting

4K

4

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After cancelling AT&T Digital Life monitoring service, can the equipment still be used to provide internal alarms within the home?

Before I cancelled my AT&T Digital Life service, an AT&T Rep told me the equipment could still be used to provide internal alarms within the home (i.e. with alarm notifications no longer going to the AT&T monitoring center). However after cancelling my account, the keypad just keeps flas

Questions

 • Learn

296

1

0

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