Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I want to take advantage of the Smoke and Carbon Monoxide detector sale that's going on right now but I don't want to renew another 2 year contract in so doing. I currently have the Premium Securtiy and Automation. Can anyone please shed some light on this? Customer service says that it won't but th

Yesterday my Digital Life alarm keypad began beeping intermittently and showing the message "900 Repeater Offline." What do I need to do to correct the problem?

Good morning- I'm looking for a way to close my AT&T account once and for all.  I switched to Project Fi in August, 2017, but despite my repeated efforts to close my AT&T accounts, the company has been unresponsive and now is trying to send me to a collections agency for an account I no longer have

When viewing user profiles, I would like the ability to enable/disable profiles instead of create/delete. For example, suppose I travel regularly and have a friend or neighbor who I trust check in on the house, plants, pets, etc while I'm gone. I don't necessarily want them to have access to the ala

We've had a message for 3 days on our main Digital Life keypad saying "ERR: Alarm was not sent to AT&T". We could not clear the message. Yesterday we called the customer service number at 1-855-288-2727 four times, waited on hold for about 45 minutes on each call, and could not get through. This aft

If I have an unlocked phone and sim, would i be able to give you the imei and iccid and using that phone and sim can I purchase a data only plan thru att, to use that phone and sim as a mobile hotspot?

I have been without a cell phone for over 2 weeks now... after shopping around, I decided to take the plunge with At&t and I knew I wanted the Apple iPhone 13. I selected my phone, plan, accessories, did the credit check, agreed to terms of service, all that, now comes down to pay and it says I owe

What is the contact information to schedule an in home consultation for Digital Life equuip[ment & service installation?

I went into my video archive to clear out some of the old videos and noticed that I can't go back further than a couple of months. Only those videos that had been locked down remain. Why would the other videos be missing? I thought the only way to lose data was for the max to be reached.

I am considering cancelling Digital Life service. If I do, can I still use the door lock and codes that already exist. Also, can I reprogram them through the door lock itself? What about the termostat - do I need to buy a new device to be able to use it remotely. I am thinking "yes" on the door lock

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

I want to be able to be notifed every time my camera records a video. is that possible?

Is there a cheaper package that just does this?

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

In the create program section of Digital Life, I am wanting to set up a program whereby ONLY when the system is armed and activity is detected at any window or door...the system not only provides the alarm, but this would be the only time a camera records an activity is noted.I don't need to know ho

Previous person in home left me with their old digital life network camera (OC432). I would like to connect it to my network via the PoE adapters WPS function. There are no issues with my internet connection WiFi and Ethernet are fine through Modem and another router I have in another room. When I f

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Is it going to matter who my ISP is?  Unfortunately, AT&T keeps raising our rates and capping our data, so we're switching ISPs, but we'd like to keep the Digital Life system.  Is that going to be possible?  How do I link my Digital life systems to the new system when I get it?

I had Digital Life installed about 6 months ago. At the installation appointment we realized that the wrong camera ( Indoor camera) was on the order form. We ordered the indoor wide view camera and the sales person put in for the wrong camera. Since it was already installed in our home, our installe