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How to create a program

Get the most out of your system by creating a program so you can live the Digital Life.   Step 1: Log into Digital Life from your app or browser   Step 2: Select Create New Program   Step 3: Select how you'd like to create your program Select your desired canned program type to create a notificatio

Questions

 • Apps & Programs

4.3K

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Your Solution Center is here!

Check out the new Solution Center to learn more about your Digital Life Home Security and Automation system and get help 24 hours a day 7 days a week.   Simply log in to your app and select Solution Center from the menu to Resolve Issues, Access Permit Info, Make Payments, Watch Educational Videos a

Questions

 • Apps & Programs

7.3K

20

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Door Lock unresponsive via Digital Life app - Resolution Soon

Our engineers are aware of an issue with the door lock being non-responsive through the Digital Life app. This issue is affecting many of our customers. The door lock is still fully operational manually. The resolution is being finalized then will be tested. An update is scheduled to occur by August

Questions

 • Device Troubleshooting

306

2

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Closed

Creating Programs 101 - How do I connect activities?

Questions

 • Apps & Programs

1K

1

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How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

1.9K

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Door Lock Issues

Solution Center can guide you through a few simple techniques to resolve many of the common issues you might experience with your Digital Life door lock.   Access the Solution Center from the Menu within the Digital Life web or mobile app.  Select My Devices  then pick the type of lock: touchscreen,

Questions

 • Troubleshoot

7.9K

2

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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message "ERR: Alarm not sent to AT&T" on your keypad AND your keypad has the flip-down door that covers the buttons, please reset the device by pressing and h

Questions

 • Device Troubleshooting

1.4K

8

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We are working to resolve Digital Life app issues

Attention Digital Life Customers:   We are experiencing technical issues that could impact your ability to access to the Digital Life mobile app.    We appreciate your patience as we work to resolve the matter as quickly as possible.   If you cannot access your Digital Life mobile app, please use th

Questions

 • Apps & Programs

441

2

0

0

Closed

Creating Programs 101: How do I schedule a task?

Questions

 • Apps & Programs

930

1

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You want control of your keypad sounds...You have it!

There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it. NOTE: You will only see this new enhancement if your keypad looks like the one below.   ADJUSTING THE ARMING/DISARMING SOUNDS IS N

Questions

 • Apps & Programs

10.5K

23

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Select Lutron Caseta Wireless products now work with your Digital Life System

Lutron Caseta Wireless products will now work with your Digital Life system.  This includes plug-in lamp dimmers, in-wall dimmers, as well as motorized shades.  Using the Lutron Caseta Wireless Smart Bridge, you can connect these devices to your system and control them using your Digital Life app. 

Questions

 • Other

2.9K

13

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Digital Life Forum Enhancements

In order to improve your experience, we are enhancing the Digital Life Forum. Until these enhancements are complete, some threads will be temporarily unavailable. Thank you!

Questions

 • Other

276

0

0

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Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center allows you to troubleshoot your Digital Life system without a call or chat. We recommend watching our Solution Center introduction and regularly visit

Questions

 • Troubleshoot

36.8K

34

Simplify Your Life

Let Digital Life take some of the hassle out of your daily routine.   Check out this video for some great ideas and tips on how to use & create programs:   Automate Your Life

Questions

 • Learn

3.2K

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Your App Your Way

Personalize your Digital Life app experience to best fit your lifestyle. Arrange the dashboard to have control of your favorite devices right at your fingertips and create programs that will do the work for you.   Check out these videos for some great ideas and tips to help get you started:    Digit

Questions

 • Learn

2.8K

0

0

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New Digital Life App

Questions

 • Apps & Programs

768

6

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Personalize Your Keypad Settings

We see and hear your questions regarding our second generation keypad.  Have you seen our keypad settings video?  It demonstrates how to personalize your keypad settings using the Digital Life app.    Keypad and Door Chime Settings

Questions

 • Learn

3K

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Keeping Tabs (Creative Programs)

Your Digital Life system can take a photo or video every time someone comes in or out of your home.

Questions

 • Apps & Programs

1.3K

1

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Welcome to the Learn Page!

Welcome to the Learn Page of the Digital Life Forum! We have created a collection of YouTube videos to educate you and your family about your Digital Life system. We recommend you save our Digital Life YouTube Page and regularly visit this forum page as we spotlight new videos. Don’t forget to visit

Questions

 • Learn

4K

0

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Thermostat Troubleshooting

Your Solution Center offers simple steps to answer questions and resolve issues with your Digital Life thermostat.   Access Solution Center from the Menu of your Digital Life web portal or mobile app.  Select My Devices  then click on the device name for the thermostat of your choice.    Choose your

Questions

 • Troubleshoot

3.8K

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