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Questions about installation for Internet or Fiber: digging in yard? interference with alarm system?

Hi, I have questions about both the AT&T Internet or AT&T Fiber internet options. We have AT&T phone only, and are interested in adding Internet or Fiber internet (Fiber IS available in my zip code). However, I have a couple of questions. For either of these internet options, would digging in our ya

Questions

 • AT&T Internet Account

188

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The Whole Neighborhood Has ATT Internet BUT We Cant Seem To Get Hooked Up...

We have been in our new home for a month now with no internet service. We ordered the fastest internet service a week before moving in because we both work from home and rely on fast internet...and thought we would get a head start on the installation. The tech came out and couldn't find any box or

Questions

 • AT&T Fiber Installation

571

5

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AT&T cable buried across electric service path

We are installing the underground electric service to a home & the AT&T main cable crosses the path that must be dug for service.What is the protocol for this issue?Also i need a contact to resolve this issue.Thank you.

Questions

 • AT&T Internet Installation

110

1

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Uverse Fiber boxes installed in my yard, my neighbors can get service, but I cannot?!?!?!?!?

I live in Charlotte NC. We recently had ATT Fiber installed in our community. I have two spots in my front yard dug up for this installation. Cheap grass seed was placed where the work was done, different story. ATT has hired consultants to come out and sell the newly available services. I specifica

Questions

 • AT&T Fiber Ordering

915

2

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What can At&t do for you while you wait for almost 2 to 3 months for installation?

I was supposed to have installation Sept. 17, 2019. It is currently Oct. 28 at this point in time. I have called multiple of times since. The first time I was told an outage was in my area and they were going to fix it the next following thursday. That thursday came and still no internet. I called a

Questions

 • AT&T Fiber Account

413

1

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AT&T contractor cut my electrical line, need reimbursement, and now they want to dig again HELP

Door hanger was on my door with the following information:   Reference # GW Communications   Stated that there will be digging. Please do NOT come on my property to dig. We just had an incident where AT&T came on my property and cut my electrical line. I had to pay $1,680 to run a new line and we ha

Questions

 • AT&T Fiber Installation

546

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