Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (24)

Relevance

Accepted Solution

Official Solution

Need Help With a Contact Sensor?

Solution Center can walk you through troubleshooting steps to resolve issues with your Digital Life contact sensor.   Access Solution Center from the Menu within the Digital Life web or mobile app.  Select My Devices then pick the Type of Sensor, surface or recessed.  There are pictures of each type

Questions

 • Troubleshoot

3.5K

4

0

Accepted Solution

Official Solution

Default Password stopped working for some devices

Uverse Internet only- starting last night, some devices can no longer connect to wifi.  Shut down all devices and rebooted router. Kindle, Windows10 Lenovo Laptop, and Vizio smart tv won’t connect with default password- try again error (same password works to connect iMac & iPhone & andriod phone).

Questions

 • AT&T Internet Equipment

1.2K

1

0

0

Accepted Solution

Official Solution

What phones are HD Voice (VoLTE) capable?

when might VOLTE be activated in my area Falmouth on Cape Cod? will ATT customers get any notification? will the Samsung Galaxy 3 be able to use VOLTE?

Questions

 • Account Features

3.9K

1

0

0

Accepted Solution

Official Solution

Closed

Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

Questions

 • Device Features

6.6K

3

0

0

Select Lutron Caseta Wireless products now work with your Digital Life System

Lutron Caseta Wireless products will now work with your Digital Life system.  This includes plug-in lamp dimmers, in-wall dimmers, as well as motorized shades.  Using the Lutron Caseta Wireless Smart Bridge, you can connect these devices to your system and control them using your Digital Life app. 

Questions

 • Other

2.9K

13

0

0

New Digital Life App

Questions

 • Apps & Programs

791

6

0

0

Device view options

I prefer to view my devices by "type" but the system default setting is "view all."  Each time I review devices in the app I have to switch the view.  Can you update the system to allow "type" as the default setting?  Defaulting to the last used setting would also work.

Questions

 • Apps & Programs

320

1

0

0

Parental Control - Smart Home Manager

With my previous internet carrier, I could log into the router setup and set schedules for each device connected to my Wifi.  For example, the Xbox automatically disconnected at midnight on weekends and earlier on school nights, as did all the cell phones.  Before switching to AT&T last week, I enga

Questions

 • AT&T Internet Features

10.3K

21

NETFLIX on TV kills bw for other devices

I have AT&T Gb service with BGW-210-700 Router.  I have 3 DISH TV's, only 2 active with 1 Hopper3 and 2 Joey's.   One is new Samsung 4K and the other is Samsung 3D "smart" tv from 2013 - both connected via wifi.  Just got Netflix free trial which is the UHD option.  When husband streams NETFLIX I ca

Questions

 • AT&T Fiber Equipment

1.2K

1

0

0

Carrier Unlocking of Asus RT LTE

Hello,I am planning on purchasing an Asus Rt LTE, most likely used, for taking over seas for a brief amount of time. I read about obtaining an unlock code from AT&T, but am uncertain if I would completely qualify. I AM a current "GoPhone" customer and I believe I have reached the six month minimum.

Questions

 • Device Features

524

1

0

0

Need the chirping sound to come back

How do I get the chirping sound of the sensors to come back.  I deactivated that feature now I need it back.

Questions

 • Apps & Programs

290

1

0

0

Why is my desktop's IP not consistently accessible from my iPhone on the same LAN?

I just got Fiber 1000 installed yesterday, and the gateway (router) is ARRIS BGW210-700. I'm a software engineer and have run my own local server on my desktop, whose IP is: 192.168.1.[redacted] When I try to browse to that IP (or to http://mycomputername.local) from my iPhone, it doesn't work. Simi

Questions

 • AT&T Fiber Equipment

268

2

0

0

Phone Unlock help!

Hello, so i recently bought a at&t phone from someone online and i thought it was unlocked and it isnt cause when i insert my sim card (not from at&t) it says something about sim card network unlock. so basically i put a appliction on at&t unlock your device but i couldnt get accepted cause i dont k

Questions

 • Android

278

1

0

0

BYOP Device Selection

I have spent hours and hours looking for 4g-LTE compatible GSM phones to use on At&t network because i was under the impression that At&t and so many more devices to choose from then Verizon.  From what i am gathering there isnt hardly anything else out there that gets LTE coverage in the US then Ve

Questions

 • Phone & Device Upgrades

644

9

0

0

Can I use my door lock and thermostat if I cancel service?

I am considering cancelling Digital Life service. If I do, can I still use the door lock and codes that already exist. Also, can I reprogram them through the door lock itself? What about the termostat - do I need to buy a new device to be able to use it remotely. I am thinking "yes" on the door lock

Questions

 • Device Troubleshooting

1.8K

2

0

0

At&t devices physically installed but not paired with system

I don't have any third party devices I'm trying to add but I do have At&t devices that for some reason were not paired to the app from the start such as my two keypads, carbon monoxide detector, a couple of window sensors, and flood detector. When I go into the app and click on "Devices", I see

Questions

 • Device Troubleshooting

192

1

0

0

Strange devices on router and LAN

Recently I have noticed these strange devices appearing on my router. I would like to know if there are dangerous or not. They appear to be Humax, and Technicolor devices, but why would they show up like this? The timezone was also changed recently if that is any concern, I don't know if that's au

Questions

 • AT&T Internet Equipment

2.5K

1

0

0

How do I prevent unknown devices from using my wifi

I know about changing my password ands SSID and all that. I need something that will let me boot unknown devices off the network and ban them, without having to change password/SSID every time. Or better yet tell me why AT&T modems (Pace) seem to be more suseptible to break ins than others! 🙂

Questions

 • AT&T Internet Security

484

7

0

0

WiFi connection now blocking devices’ access to certain apps

A few days ago I started having an issue with my WiFi connection on all devices that have always worked correctly when connected. The devices  (iPhone, iPads and Samsung Galaxy S9) started acting as if the internet connection was lost. This only happens based on what I’m trying to access. The browse

Questions

 • AT&T Internet Equipment

913

3

0

Forgot WiFi Password

My Kindle wants a password for my personal WiFi network.  Usually, I automatically connect on my computer, iPad and iPhone so need to know my password to set up my Kindle. Thanks for any help you can give me.

Questions

 • Other Phones & Devices

846

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.