Have tried multiple times online and via phone call. Have all relevant info. HELP!

I can't unlock my cell phone at the AT&T device unlock portal with my IMEI. After I enter all the datas the website shows a problem with the network.

When i go to att.com/UpdateDevice all i get is a white blank screen. I'm trying to update my new phone

Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,

Hi there! I'm from Mexico, I have a question, last week, my father bought me a Nexus 6 with a sticker that says "Unlocked" from an AT&T store, but when I wanted to put my sim from a local carrier, the phone requests me a Pin code. I assumed that the phone was not unlocked. So I found that portal, an

I am moving to US next month. I have a GSM Phone with Vodafone Sim Card. Will it work in US with any other GSM Service Provider like AT&T or I have to buy New Phone ? I have Nokia Lumia 520 and Xiaomi Mi 3.

I received an AT&T Arris NVG599 (residential gateway) modem, router, wifi access point and now want to use a VPN as well as IBM's new DNS numbers, which IBM calls Quad 9. I find many posts for the NVG589 -- almost none on point for the 599. Zero post about Quad9. I've searched the 'net exten

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, restarting, or unable to download files & apps. I cannot pr

Howdy! i need some help to unlock my iPhone 5s.The phone belonged to my dad and it was used for communication between him and the co-workers and since they won't use it anymore i would like to unlock it. 🙂

In summary, a customer service rep for another carrier submitted a port request before I notified AT&T of my intent to cancel my contract. I later found out that the port request triggered an automatic cancellation of my account. After several frustrating phone calls, lots of confliciting informatio

I want to check that my GoPhone account is successfully canceled and know how to unlock the device as a non-customer. I need to activate my phone in my country now but I cant because the device is still locked. The number that I used has already expired and someone uses it now, so I couldn't unlock

I have used all my attempts in unlocking my phone what do I do now that i have no more attempts

I have the router NVG510 and i can't find anything that can give my device internet or bandwith priority...i have 6 devices that all use wifi and they are always in use but for small things i like to game but find the high ping and lag mae it hard...i just want to have the priority of the devices

Since my firmware was recently updated over the weekend I now have 5268ac showing up in the device list as active on the 5GHz band. 5268ac has it's own IP address and in the SSID column it shows ? for SSID. Is this normal? Why is the RG model number now showing up as a connected device with it's own

I bought an HTC One M7 from Best Buy that was locked to the ATT network in January.  I'm currently on T-Mobile so I went through the hassle of unlocking the phone through the "Device Unlock Service Portal" and it wasn't as bad as I thought it was going to be and a couple of days later I had my unloc

I am using Cricket which uses ATT but did alot of readin across the networks and it seems that its the was ATT is treating the IMEI number or device itself across the network.     I cant seem to get LTE working, when the BANDS are supported and there is 4g in my area threw Cricket.    Is it possible

I have a Galaxy Note 9 which I got from a BOGO sale, I need to have this device unlocked because I'm leaving the country. I have 10 lines and I've spent 1,000's of dollars with AT&T. They said in order for me to unlock the device it has to be fully paid off. My question is, how can I pay off my devi

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

I have paid for my iPhone 7 Plus in full it is out of contract and paid off. After multiple trips to my local AT&T stores and hours of phone customer service and my own time wasted still no success. SOMEONE PLEASE HELP!!!

I am so highly irritated by the lack of customer service this company provides. I purchased an iPhone XS on launch day and then decided to exchange it for the XS max the following week. I was told by two separate phone reps and an AT&T store manager that if I returned the device by mail, I wouldn’t