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I am waiting 5 days and it does not change the current unlock status, what can I do?
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Android
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Check on your upgrade options today! You don’t have to wait for that new wireless device you have been craving! That new phone or tablet can be yours in minutes. Not sure if you can? Here's how to check your Upgrade Eligibility! What does upgrading look like? Sign in to MyATT and select u
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Phone & Device Upgrades
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Closed
Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app? Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W
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Watching U-verse TV
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If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online!&nbs
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Wireless Account
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Rugged and Smart The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.
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Other Phones & Devices
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I recently tried to complete the forum to submit an unlock request. However, there is an error when I input my IMEI from my phone: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI. Is it p
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Samsung
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Be Bold with The Samsung Galaxy Fold! The Samsung Galaxy Fold is on the way which means not having enough screen is a thing of the past! Below are some cool highlights about the Galaxy Fold so take a look, and if you’re interested… Preorder yours today! When it’s open, it’s a 7.3
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Android
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Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas
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Account Features
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Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr
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Apple
Hello, I'm trying to Unlock my Samsung Galaxy S5. Everytime I go to the www.att.com/deviceunlock website I am receiving an error as soon as I enter the IMEI of the phone.It specifically says:"We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06#
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Samsung
Issue: Microcell 3G Device dropping calls, not working, having to perform multiple reboots. Next step taken: Contacted my ISP (Windstream). They mentioned mobile number "xxx-xxx-xxxx" was causing an "issue". Very unclear. The PROBLEM: ISP stated that mobile number "xxx-xxx-xxxx" was "bootin
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AT&T Cell Booster
Looks like ATT deleted my post that's identical as this. Browser cached it so I copy pasted and posting again. Will keep going, I need my phone unlocked. I have been dealing with this issue with ATT for a few days now. No one from my family can reach because of this issue and ATT is no help. My devi
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Apple
????? Bad Request 😞 I am unable to log in to my account on my computer. I can still log in via phone app... I'm using ATT prepaid and it is a bother to use the phone any time I need to access the account to do anything. I'm using an anti-virus, tried using exceptions. Tried using different browsers
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Online Account Access
I've been trying to unlock my (fully paid) LG G4 for quite some time now. 6 or 7 phone calls (of 1 hour average - so, at least an entire working day lost) with the customer support team have not been enough to unlock the device. The representatives submit the request to the device unlocking team an
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Android
Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?
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AT&T Internet Equipment
Hi there! I'm from Mexico, I have a question, last week, my father bought me a Nexus 6 with a sticker that says "Unlocked" from an AT&T store, but when I wanted to put my sim from a local carrier, the phone requests me a Pin code. I assumed that the phone was not unlocked. So I found that portal, an
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Other Phones & Devices
Have tried multiple times online and via phone call. Have all relevant info. HELP!
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Android
When i go to att.com/UpdateDevice all i get is a white blank screen. I'm trying to update my new phone
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Apple
I can't unlock my cell phone at the AT&T device unlock portal with my IMEI. After I enter all the datas the website shows a problem with the network.
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Apple
Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,
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Apple