I am waiting 5 days and it does not change the current unlock status, what can I do?

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I recently tried to complete the forum to submit an unlock request. However, there is an error when I input my IMEI from my phone: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI. Is it p

Be Bold with The Samsung Galaxy Fold! The Samsung Galaxy Fold is on the way which means not having enough screen is a thing of the past! Below are some cool highlights about the Galaxy Fold so take a look, and if you’re interested… Preorder yours today!    When it’s open, it’s a 7.3

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

Hello, I'm trying to Unlock my Samsung Galaxy S5. Everytime I go to the www.att.com/deviceunlock website I am receiving an error as soon as I enter the IMEI of the phone.It specifically says:"We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06#

Issue: Microcell 3G Device dropping calls, not working, having to perform multiple reboots. Next step taken: Contacted my ISP (Windstream). They mentioned mobile number "xxx-xxx-xxxx" was causing an "issue". Very unclear.   The PROBLEM: ISP stated that mobile number "xxx-xxx-xxxx" was "bootin

Looks like ATT deleted my post that's identical as this. Browser cached it so I copy pasted and posting again. Will keep going, I need my phone unlocked. I have been dealing with this issue with ATT for a few days now. No one from my family can reach because of this issue and ATT is no help. My devi

????? Bad Request 😞 I am unable to log in to my account on my computer. I can still log in via phone app... I'm using ATT prepaid and it is a bother to use the phone any time I need to access the account to do anything. I'm using an anti-virus, tried using exceptions. Tried using different browsers

I've been trying to unlock my (fully paid) LG G4 for quite some time now. 6 or 7  phone calls (of 1 hour average - so, at least an entire working day lost) with the customer support team have not been enough to unlock the device. The representatives submit the request to the device unlocking team an

Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?

Hi there! I'm from Mexico, I have a question, last week, my father bought me a Nexus 6 with a sticker that says "Unlocked" from an AT&T store, but when I wanted to put my sim from a local carrier, the phone requests me a Pin code. I assumed that the phone was not unlocked. So I found that portal, an

Have tried multiple times online and via phone call. Have all relevant info. HELP!

When i go to att.com/UpdateDevice all i get is a white blank screen. I'm trying to update my new phone

I can't unlock my cell phone at the AT&T device unlock portal with my IMEI. After I enter all the datas the website shows a problem with the network.

Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,