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Check Your Upgrade Eligibility - Get the New iPhone or Android Device

Check on your upgrade options today! You don’t have to wait for that new wireless device you have been craving! That new phone or tablet can be yours in minutes. Not sure if you can? Here's how to check your Upgrade Eligibility! What does upgrading look like? Sign in to MyATT and select u

Questions

 • Phone & Device Upgrades

6.3K

2

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0

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iPhone 5c

I just check my order status it says that it is preparing to be shipping and it says my estimated delivery is between 12/3 to 12/5 but it's says express shipping with does that means?

Questions

 • Apple

1.8K

1

0

0

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Closed

AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Questions

 • Watching U-verse TV

187.3K

27

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0

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Sonim® XP8™ (XP8800) – Built To Serve

Rugged and Smart   The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.

Questions

 • Other Phones & Devices

13.7K

8

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0

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Mobile Ordering, Billing & Payment and Delivery Information!

If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online!&nbs

Questions

 • Wireless Account

48.8K

7

Accepted Solution

Official Solution

Samsung Galaxy S7 Edge - Unlocking

I recently tried to complete the forum to submit an unlock request. However, there is an error when I input my IMEI from my phone: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI. Is it p

Questions

 • Samsung

2.2K

6

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0

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What is the Status of My Phone Order from AT&T

Learn about the status of your device and when it is coming We know you are early awaiting the arrival of your new Apple iPhone 13. It is very popular this year and we are working to get yours to you as fast as possible. There may be delays with shipments but not to worry, we wil

Questions

 • Apple

96.3K

19

0

Accepted Solution

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The Samsung Galaxy Fold – Preorder Now!

Be Bold with The Samsung Galaxy Fold! The Samsung Galaxy Fold is on the way which means not having enough screen is a thing of the past! Below are some cool highlights about the Galaxy Fold so take a look, and if you’re interested… Preorder yours today!    When it’s open, it’s a 7.3

Questions

 • Android

7.2K

1

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0

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Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

Questions

 • Account Features

6.6K

3

0

0

Receiving Error when trying to submit Unlock Device request through ATT Device Unlock page.

Hello, I'm trying to Unlock my Samsung Galaxy S5. Everytime I go to the www.att.com/deviceunlock website I am receiving an error as soon as I enter the IMEI of the phone.It specifically says:"We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06#

Questions

 • Samsung

833

3

0

0

ATT won't unlock phone, misleading error. "Oops! Looks like we're having network difficulties."

Looks like ATT deleted my post that's identical as this. Browser cached it so I copy pasted and posting again. Will keep going, I need my phone unlocked. I have been dealing with this issue with ATT for a few days now. No one from my family can reach because of this issue and ATT is no help. My devi

Questions

 • Apple

223

4

0

0

cannot Log In - account Bad Request w/ computer + no device access

????? Bad Request 😞 I am unable to log in to my account on my computer. I can still log in via phone app... I'm using ATT prepaid and it is a bother to use the phone any time I need to access the account to do anything. I'm using an anti-virus, tried using exceptions. Tried using different browsers

Questions

 • Online Account Access

544

1

0

Microcell 3G Device.. STRANGE!

Issue: Microcell 3G Device dropping calls, not working, having to perform multiple reboots. Next step taken: Contacted my ISP (Windstream). They mentioned mobile number "xxx-xxx-xxxx" was causing an "issue". Very unclear.   The PROBLEM: ISP stated that mobile number "xxx-xxx-xxxx" was "bootin

Questions

 • AT&T Cell Booster

830

10

0

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NEED CONTACT INFORMATION OF DEVICE UNLOCKING TEAM

I've been trying to unlock my (fully paid) LG G4 for quite some time now. 6 or 7  phone calls (of 1 hour average - so, at least an entire working day lost) with the customer support team have not been enough to unlock the device. The representatives submit the request to the device unlocking team an

Questions

 • Android

3.9K

6

0

I can't make an outgoing call from my Samsung grand Neo.

I can't make an outgoing call from my Samsung grand Neo. What should i do?

Questions

 • Samsung

885

3

0

0

Cant update device help

When i go to att.com/UpdateDevice all i get is a white blank screen. I'm trying to update my new phone

Questions

 • Apple

335

1

0

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FIRMWARE BUG??!! Very serious concern for rouge-ghost "5268ac" device connected to 5 GHz

I have Gigapower Fiber at 1GB and my neighbor is still running much less expensive U-verse over copper. We both have a Pace 5268AC Router. I have noticed in the last month or so (thanks to Fing!) that I now have a device taking an IP address on my network. It caught my attention immediately because 

Questions

 • AT&T Internet Equipment

311

2

0

0

Problems with AT&T Consumer Device Unlock Portal

Hi there! I'm from Mexico, I have a question, last week, my father bought me a Nexus 6 with a sticker that says "Unlocked" from an AT&T store, but when I wanted to put my sim from a local carrier, the phone requests me a Pin code. I assumed that the phone was not unlocked. So I found that portal, an

Questions

 • Other Phones & Devices

1.5K

2

0

0

Password displayed in Device tab

Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?

Questions

 • AT&T Internet Equipment

89

1

0

0

PHONE UNLOCK CODE REQUEST

Hi i posted a phone code unlock request on the 03/03/17it says to wait two bussiness day, today is already 03/09 Did i miss something in the proccess?Request number: NUL614088143657 Please need help thisThanks in advance

Questions

 • Other Phones & Devices

439

1

0

0

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