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unlock status "In progress"

I am waiting 5 days and it does not change the current unlock status, what can I do?

Questions

1.8K

6

0

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Check Your Upgrade Eligibility - Get the New iPhone or Android Device

Check on your upgrade options today! You don’t have to wait for that new wireless device you have been craving! That new phone or tablet can be yours in minutes. Not sure if you can? Here's how to check your Upgrade Eligibility! What does upgrading look like? Sign in to MyATT and select u

Questions

6.4K

2

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AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Questions

190.1K

27

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Mobile Ordering, Billing & Payment and Delivery Information!

If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online!&nbs

Questions

48.9K

7

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Sonim® XP8™ (XP8800) – Built To Serve

Rugged and Smart   The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.

Questions

13.8K

8

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0

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Samsung Galaxy S7 Edge - Unlocking

I recently tried to complete the forum to submit an unlock request. However, there is an error when I input my IMEI from my phone: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI. Is it p

Questions

2.3K

6

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The Samsung Galaxy Fold – Preorder Now!

Be Bold with The Samsung Galaxy Fold! The Samsung Galaxy Fold is on the way which means not having enough screen is a thing of the past! Below are some cool highlights about the Galaxy Fold so take a look, and if you’re interested… Preorder yours today!    When it’s open, it’s a 7.3

Questions

7.4K

1

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Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

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8.9K

3

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What is the Status of My Phone Order from AT&T - A Solution from the Community

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

Questions

99K

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Receiving Error when trying to submit Unlock Device request through ATT Device Unlock page.

Hello, I'm trying to Unlock my Samsung Galaxy S5. Everytime I go to the www.att.com/deviceunlock website I am receiving an error as soon as I enter the IMEI of the phone.It specifically says:"We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06#

Questions

850

3

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Microcell 3G Device.. STRANGE!

Issue: Microcell 3G Device dropping calls, not working, having to perform multiple reboots. Next step taken: Contacted my ISP (Windstream). They mentioned mobile number "xxx-xxx-xxxx" was causing an "issue". Very unclear.   The PROBLEM: ISP stated that mobile number "xxx-xxx-xxxx" was "bootin

Questions

858

10

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ATT won't unlock phone, misleading error. "Oops! Looks like we're having network difficulties."

Looks like ATT deleted my post that's identical as this. Browser cached it so I copy pasted and posting again. Will keep going, I need my phone unlocked. I have been dealing with this issue with ATT for a few days now. No one from my family can reach because of this issue and ATT is no help. My devi

Questions

257

4

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cannot Log In - account Bad Request w/ computer + no device access

????? Bad Request 😞 I am unable to log in to my account on my computer. I can still log in via phone app... I'm using ATT prepaid and it is a bother to use the phone any time I need to access the account to do anything. I'm using an anti-virus, tried using exceptions. Tried using different browsers

Questions

588

1

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NEED CONTACT INFORMATION OF DEVICE UNLOCKING TEAM

I've been trying to unlock my (fully paid) LG G4 for quite some time now. 6 or 7  phone calls (of 1 hour average - so, at least an entire working day lost) with the customer support team have not been enough to unlock the device. The representatives submit the request to the device unlocking team an

Questions

4K

6

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Password displayed in Device tab

Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?

Questions

102

1

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Problems with AT&T Consumer Device Unlock Portal

Hi there! I'm from Mexico, I have a question, last week, my father bought me a Nexus 6 with a sticker that says "Unlocked" from an AT&T store, but when I wanted to put my sim from a local carrier, the phone requests me a Pin code. I assumed that the phone was not unlocked. So I found that portal, an

Questions

1.5K

2

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Can't unlock Moto phone

Have tried multiple times online and via phone call. Have all relevant info. HELP!

Questions

179

3

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Cant update device help

When i go to att.com/UpdateDevice all i get is a white blank screen. I'm trying to update my new phone

Questions

371

1

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Device unlock

I can't unlock my cell phone at the AT&T device unlock portal with my IMEI. After I enter all the datas the website shows a problem with the network.

Questions

725

1

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iPhone Device Unlock Error on Device Unlock Portal

Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,

Questions

254

1

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