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Down Payment for Phone

[Subject edited for better exposure] Do you have to make a down payment once you get the phone ? . Or you will just pay once you receive your phone bill.

Questions

1.8K

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Deposit refund issue

I have had the worst experience with AT&T. From day 1, the salesperson from corporate who signed me up, told me lies,for each important question I asked, before signing the contract. Problems were immediately found,and no resolution was found for us. NOW, they are trying to give our DEPOSITS back, b

Questions

3.4K

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Why is the credit management fee non-refundable?

So I got uverse recently after only having service disconnected for a month. They requires a 449 dollar deposit from me. They said they would refund $5 on every bill. Since this is a normal requirement for someone with no so great credit. I assumed if I cancelled I would be returned the remainder of

Questions

7.6K

6

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How much will my deposit be for new account?

What would my deposits be to start a phone plan

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6.1K

2

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Does Go Phone require a Security Deposit?

Hello, does the gophone plans need a security deposit?I can't recall whether I paid such a thing or not.   Thank you Omar

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812

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ATT Prepaid - why I paid Deposit 3 times the price for a Certified Refurbished Phone ??

I got a phone from ATT, there seemed to be some issues with with voice.  so I requested for a replacement, a $122.30 some dollars I had to pay for some reason to send in a replacement phone.  I was surprised ATT asked me for deposit because the phone was free as part of promotion going on on prepaid

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582

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Countless people post nearly identical issues on here and AT&T still pretends to be surprised by it

After only looking over a few pages on this forum, it's immediately apparent that there is a chronic and pervasive issue with AT&T's online and phone ordering system. But regardless who you speak to, whether it's an agent over the phone or an employee at a corporate store, they act completely surpri

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1.3K

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ATT Says USPS Changed My Billing Address and Mailed My Checks to Incorrect Place

Last week, att online chat told us our 10 deposit refund checks for share plan account were mailed to an incorrect address, and 4 of them has been cashed ($500 each). This week att told us the new checks were mailed to the wrong address again because of USPS! We are international students, and appli

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864

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Accidentally tore Deposit Refund check in half

Yes, this is one of the dumbest things I've ever done. Force of habit? Muscle memory? Distraction? Probably all three, I received my deposit refund check today in the mail, and after opening it, I decided to tear the rest of the paper that the check comes glued to in half, I was also still holding t

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125

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Line deposit?!?

1 week ago I was in a Bestbuy looking at possibly switching mobile carriers.   The rep looked at my Sprint account and informed me that I could save money by switching to AT&T.  I wasn't sure if the entire family wanted to switch (we've been with Sprint for over 20 years) so we only switched my phon

Questions

2.4K

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Order Cancelled, credit ran several times, deposit required?

I placed a order for a new line of service with a representative over the phone, we ran it for two lines and the first line came back with 0 deposit and the second a $500.00 deposit. At that point I opted for just the one line, I paid the taxes of $74.63 recieved the T & C’s manually because the rep

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863

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Att confused adding new lines

Att in store approved me for four new lines with no depositMy wife told me to go ahead and order this phone and tablet tonight because the free tablet promotion is endingSo the rep on the phone said she wanted to verify identify because they already did a credit check in the store i didn't want some

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1.8K

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Deposit refund issue

Recently transferred 6 lines to a new account and was never told about a deposit fee. First bill arrived and I was charged with an extra $150 that had no details. I chatted with an agent that told me I could make a claim and that I would receive an email for the pathforwad; nothing happened. I chatt

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139

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Equipment deposit refund

I paid $275 to AT&T upon installation of internet and home phone services, the additional $150 was for our equipment rental and I was ensured that we would be given this deposit back at the end of our service if we did not damage any of the equipment.After moving, we could no longer could use AT&T.

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215

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Why did I receive this letter?

Hello! Just a few days ago I decided to switch from pre-paid to post paid. I am 20 and opened my first credit card about 6-7 months ago. I have been sure to pay the balance in full each month. I have checked 2 of 3 of my credit reports (TransUnion and Experian) and checked to make sure I have no col

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11.6K

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AT&T won't give my deposit back!!!!!!!

I started my AT&T services on Sep 2012. And for some issue, I didn't get my deposit refund in 2013. On Sep 2014, I started to contact AT&T about my deposit refund. At the very beginning, they created a cases to look into it. 2 weeks later, they said they will mail me a check for the deposit. But the

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544

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International student wanting to create a new line on AT&T

Hi. I'm a 20-year-old international student. When I visited AT&T store last month, I heard from one of the sales representatives that I can get a new phone with a new plan on AT&T without paying a deposit. So, I placed an order online today, and it didn't work out. I have a SSN# which is only for on

Questions

756

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