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AT&T Messages Backup and Sync

I'm looking for some clarification.  Here https://www.att.com/esupport/article.jsp?sid=KB424734 it states that texts deleted from the device are automatically deleted from the cloud .  I've had a customer services rep tell me otherwise.  Can someone please clear this up?  Just to be clear this is th

Questions

 • Data & Messaging Features, Internet Tethering

839

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Recent update deleted texts

Hi, I updated my Galaxy S7 a few days ago and I noticed that a text conversation that I had pinned to the top of my messages has disappeared. All my other text threads are there but not the one that is pinned. I know that I would not have deleted it. I tried the AT&T backup, which I had set up initi

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 • Android

302

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Accidentally deleted text messages need to get them back

Hello I accidentally deleted all my texts and I really need to restore some important messages. PLEASE HELP,   HAVE A SAMSUNG GALAXY 7   THANK YOU

Questions

 • Data & Messaging Features, Internet Tethering

157

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