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AT&T Promotion for S8

I want to upgrade to an S8 from a S5 and currently trying to understand the promotions being offered by AT&T.  I'm getting different stories.  One store (corporate store I think) told me I would get a min of $200 off the price of an S8 if I turn in my S6 if it's in good condition.  They told me this

Questions

 • Android

69

0

0

0

The Loyalty Department does not adhere to the deals they offer to keep customers.

I am a post paid customer.  At the end of my contract I was planning to cancel my ATT services.  I was transferred to the "Loyalty Department" and offered a special deal including a discount on phones and no upgrade charges. I've contacted customer service over 4 times and was told I would be credit

Questions

 • Wireless Account

400

7

0

0

Customer retention

After over ten years I will be leaving AT&T because they do not care about current customers. According to the latest business news AT&T has the highest defection rate of the top 4 service. T-mobile  has been picking off a lot of people. Now it is not real hard to keep me here, give me a sizable ref

Questions

 • Wireless Account

1.5K

11

0

Buy One Get One Free Promotion

Why does this deal exclude CT?? I am seriously considering getting rid of ATT. All the money I pay for my "family plan" and when they finally offer a useful promotion my state is excluded? So ridiculous. Any insight on why CT is excluded from this deal?

Questions

 • Phone & Device Upgrades

387

5

0

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new iPad Pro with penApple

any problems to be looking  for on iPad  pro or iPhone 8plus ?

Questions

 • Apple

215

1

0

0

$10 plan?

Is there a plan for $10 if you have a child that goes to school because I was told there was but I didn’t get that plan.

Questions

 • AT&T Internet Plans

91

1

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Any deals for existing customers?

I'm a bit disappointed with at&t's lack of attention on customer retention and loyalty. i would l. I would like to know if there are offers out there for current customer (and not adding tv). my bill has doubled since my offer has expired. I would prefer to save the trouble of leaving att until they

Questions

 • AT&T Internet Account

4.4K

5

0

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New customers getting better deals then old dedicated don`t make no sense!!

I really sad how At&t has there hands wrapped around our neck. I have 3 services through them that equal out to about $5500.00 a year, Including Internet, Directv and a wireless plan with 4 devices attached . Just called to ask details about the BOGO offer and to my dis-liking that one of the lines

Questions

 • Phone & Device Upgrades

326

3

0

0

Contract deals

My contract and discounts expire in 4 days.  I called to try to get a new deal.  The call taker couldn't / wouldn't provide any details for pricing after the contract expires.  She said they would call me after the expiration.  I am considering dropping Uverse TV entirely.  I really only need intern

Questions

 • AT&T Internet Account

313

1

0

0

Accepted Solution

Official Solution

GrandFather wireless plan

I still have my real old grandfathered wireless plan unlimited with At&T with 3 lines at about $240-260 monthly. I haven’t looked at any of the recent plans for years. I want to know if there are any befits for me to keep my old grandfathered plan? I don’t like asking the employees at the store caus

Questions

 • Data & Messaging Features, Internet Tethering

3.5K

4

0

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