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My data for the month was used up in 2 days.

I understand that data usage is reported hours or even days after it is used. However, my high speed data usage has been lasting for much, if not all, of any given month. Today is October 3rd, yet somehow all my high speed data for the month of October has already been used and my data habits haven'

Questions

 • Wireless Account

84

2

0

0

Must read. Incompetence in Management even after being told he is wrong!

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our home but sparingly. I called at&t to speak to a rep about this problem and was told that I must turn off cellular data when connected to wi-fi. I explain

Questions

 • Data & Messaging Features, Internet Tethering

605

5

0

0

DATA USAGE GRAPH

The data usage graph has disappeared from my account page. I understand that I now have so-called "unlimited data" but 2G data is pretty much useless. I need to know how much high-speed data I have left so that I can add a data package, if needed. PLEASE re-instated the high-speed data usage graph!

Questions

 • Online Account Access

750

1

0

0

iPhone 5s data usage uncontrolled

My son had tmobile service with his iPhone 4s for the past 8 months and the usage never went above 50-60% of his 1GB plan in any one month. Due to coverage issues in our area (hilly), I had to switch his line to AT&T and for a new iphone 5s on contract. Starting the very next month, data usage excee

Questions

 • Data & Messaging Features, Internet Tethering

301

2

0

0

Data Usage?

I received notification today that I went over my data limit, which I’ve never done. I have wireless internet at home and work. I went online and looked. I saw that at 12:30 early this morning 99 mb of cellular data was used. I wasn’t even awake at that time. Plus, that’s half my usage during one ho

Questions

 • Wireless Account

388

15

0

0

Data Usage Nightmare!!

Here's waht happened to me. I'm sitting in my car waiting to go into pickup a takeout order and I hear mu Phone notification go off. I reach for my, phone, look at the screeen and it says 75% of your monthly data has been used. I think to myself, hmmm, I wonder what caused that. I was not doing anyt

Questions

 • Wireless Account

1.1K

8

0

0

GPRS data"units charged" What does it mean

I have the GoPhone prepaid plan with the monthly data plan. When I look at my account history I see GPRS activity that I am unaware is happening. It appears that data is being used, sometimes every four hours like clockwork. The Timezone ranges from Mountain to Eastern and even American/Puerto Rico

Questions

 • Apple

2.6K

2

0

0

In a Hot Spot Panic

I never sign up for 2 year anything, ever, and recently I signed up for the 2 year contract hot spot. I am now concerned that the data usage is going to be accumulationg even if I am not using the computer.  I need an answer ASAP because I am waiting to hear back before I activate the hot spot I got

Questions

 • Other Phones & Devices

264

3

0

0

Data Overage Issues

Starting October 2018, I started getting the nastygram abt the middle of the month from ATT saying I was at 65%,90%, etc of my DSL usage ( 6/.5 mbps, 150 GB cap)I route ALL internet traffic through a Netgear R7000 . The R7000 is the only thing the Netopia Modem connects to.The Traffic Meter in the R

Questions

 • AT&T Internet Plans

212

0

0

0

Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

Questions

 • U-verse TV Account

413

4

0

0

Data Cap

I just had a quick question about data caps. I'm new to U-verse and the agreement states that I am allotted 250 GB per billing cycle. I've seen posts from years past stating that this cap has not generally been enforced and I was wondering if this was still the case. Thanks for your help!

Questions

 • AT&T Internet Features

304

2

0

0

Data Usage issue

I am a GoPhone customer on the $45 monthly plan (1 GB high speed data). On logging into my account, I can not find “Usage Summary to check your data balance” as ATT specifies on “How to Check Your GoPhone usage.”Any advice would be very much appreciated.—David

Questions

 • More AT&T PREPAID Discussions

398

3

0

0

incorrect data usage reported

I have Fixed Wireless Internet service.  It was installed on October 26.  When I checked my data usage online on November 5, my account reported that I had used 90GB of data in about 10 days.  On November 4, data usage recorded 33GB for watching a two hour movie.  That was the only time anything was

Questions

 • AT&T Internet Plans

240

1

0

Can't Use My Data With My New Phone. Why?

I am on my mother's contract as a family line. She gets 10gb of data per month, as far as I know. I had bought an Avail 2 Go Phone recently, with it's own monthly plan (talk and data). Once I got the SIM for the line she had added for me on her own plan, I quit using the SIM I had gotten with the Av

Questions

 • Data & Messaging Features, Internet Tethering

2.6K

3

0

I got the AT&T app but access isnt granted?

I got the AT&T app today to view my data usage but whenever I try to open it, it says "Yor ID has not been granted access.." How do I fix this?

Questions

 • Online Account Access

316

2

0

0

Att Access data doubled and tripled daily usage

Nothing but problems since having ATT internet. I have a laptop, ps3 for netflix and a disconnected cellphone on wifi. Started Access in Sept 2017. From the first through the 16th daily usage showed no more than maybe 20 gb used a day and up to 1-2gb uploads daily (confused with the uploads since i

Questions

 • AT&T Internet Account

775

5

0

0

Digital Phone and Internet Service

Data Usage: possible overage charge was said to be almost impossible by the salesperson. However, I'm being told they will say anything to get the sale. Any history on data usage. I was also told that I get 30 days to review the new service. If I don't like it I can cancel. Is this true?

Questions

 • AT&T Phone Account

270

5

0

0

can't limit data usage on Smart Limits anymore! any options for limiting kids data usage?

Does anyone know if there are any options for limiting kids data usage?We can't limit data usage on Smart Limits anymore! I can't limit kids phone usage?  Why? Why would they remove this option?  Getting tired of losing all the useful tools and paying more!

Questions

 • Data & Messaging Features, Internet Tethering

444

1

0

0

More info on data usage needed from ATT&T AllAccess

When I look at AT&T AllAccess, it tells me the total amount of data used in the data plan, and the percent used by me. I really need to see a breakdown of usage of each device included, so that I can sit down with the appropriate family member and their devices to investigate the high data usage. Is

Questions

 • Data & Messaging Features, Internet Tethering

98

2

0

0

Why is the Netgear AirCard 781S showing incorrect data usage?

I've been using the device for many years. And after my data plan renews itself, the device is updated with current usage and data limits. But although my renewal date was 2/23, the device is still showing numbers from the Jan-February range. This also shows up in the web app for managing the device

Questions

 • Other Phones & Devices

1.7K

10

0

0

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