
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
So, recently I moved from Portugal to San Diego and went to a AT&T store to get a plan, I got the 8G plan for 40$ a month using autopay.The thing is, I had to return in urgency back to Portugal a week later.How can I cancel my plan/card?? It is in autopay and I don't want to be charged 40$ per month
Questions
• Wireless Account
Accepted Solution
Official Solution
I'm looking for who I need to talk to for the new fiber lines being dug on my road. I have questions about the service and what they will be digging in my yard.
Questions
• AT&T Fiber Ordering
Accepted Solution
Official Solution
I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
• Wireless Billing
Accepted Solution
Official Solution
I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
I have AT&T DSL service, I have been a loyal customer for 15 years. In 2014 a Fiber line was installed down Hwy 321 ( Chester Hwy) McConnells SC I live in the 3800 Block. The DSL service is now down more than it is up. We also have Direct TV at the
Questions
• AT&T Fiber Installation
Accepted Solution
Official Solution
Any way to update my phone through fota? I currently dont receive any updates because Im outside of the us and dont have access to an at&t sim. Please help :(
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
Can you have a landline phone and a cell phone on the same account ?
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?
Questions
• Account & Usage
Accepted Solution
Official Solution
I would like to Upgrade from prepaid to regular
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Where do I start? I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions
Questions
• Apple
Accepted Solution
Official Solution
I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d
Questions
• Samsung
Accepted Solution
Official Solution
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
Questions
• Account & Usage
Accepted Solution
Official Solution
It can wait to text app
Questions
• Device Features
Accepted Solution
Official Solution
Who should I call or email to get removed two unused phone lines that are connected to my house?
Questions
• AT&T Phone Equipment
Accepted Solution
Official Solution
My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the
Questions
• Account & Usage
Accepted Solution
Official Solution
I recently upgraded my device during the covid-19 pandemic and other carriers are waiving the $30 upgrade fee. Will ATT also do this? I’ve tried calling and chatting for weeks and can never get through or get transferred around the world. I also have a discount on my account and this fee has been wa
Questions
• Online Account Access
Accepted Solution
Official Solution
One's bank account is no listed. Therefore, one cannot pay online with that feature.
Questions
• Wireless Billing
Accepted Solution
Official Solution
Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
I have had a prepaid phone for years and what ever the balance is has always rolled over for another year. This last week I knew the experation date was 3/27/2020. I logged on on3/22/2020 and saw a notice that I had to add $25.00 to roll it over, so I added $50.00 plus tax. I had at that time $133.0
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Can I use my AT&T Sim card from my flip-phone in a new AT&T Motorola smartphone?
Questions
• Wireless Account