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I am in need of a bill extension due to covid 19

Lack of work just getting back

Questions

108

1

0

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Text message logs

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

Questions

9.6K

6

0

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blocking numbers on phones on your att app

How can I block a number on a phone that is on my plan with the App

Questions

43

1

0

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Address Validation for New Construction

Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't

Questions

415

4

0

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Address line not autopopulating

Like many others, my ATT/Yahoo mail stopped predictive autopopulating about a month ago.  I've tried the work arounds including clearing the cache and cookies, toggling between Classic Mail and New Mail, logging in and out with no success.  I am an AT&T customer.  

Questions

38

1

0

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Out of US how do I recharge my prepaid?

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

Questions

150

5

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Cannot receive verification codes

I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t

Questions

146

1

0

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Adding another port to my current internet service

I have the AT&T Internet 12 plan. I would like to have a second ethernet port installed in my home. This would be for a personal computer that would be plugged directly into the ethernet port rather than going through the wireless gateway router. This computer is on the other side of the house from

Questions

74

2

0

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Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

191

2

0

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Nokia 8.3 5G compatibility

I am an existing customer and need to know if I can switch to a Nokia 8.3 5G phone. Will it work, can I just swap the SIM card?

Questions

647

5

0

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How do you cancel tv and internet service?

How do you cancel tv and internet service ?

Questions

132

1

0

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Safari not letting me sign in to Currently, keeps showing logout successful

In Safari on an iMac. I signed out to change accounts for email. Now I cannot get to a sign in screen. It just keeps cycling in the URL window to sign in then logout successful with nothing on the screen. I could sign in with Google. It may be a Safari problem. I have restarted computer and rebooted

Questions

453

1

0

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Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

Questions

66

4

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Unlock pre pay phone

I have asked for my daughters SE to be unlocked so I can add her to our account. Phone has never been activated on any plan or prepay bought phone at WalMart she has just used it for wifi. Att denied my request, said had to have service with them 6months before they can unlock it!! I paid for the ph

Questions

77

2

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

146

2

0

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I don't know if my Smart Lock is working

I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia

Questions

28

2

0

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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

Questions

445

1

0

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Outdoor Distribution Box Needs Repair

We have an unsightly broken AT&T utility box at the entrance of our neighborhood that’s held together with electrical tape. How do I have it repaired or replaced? Corner of: Pleasant View Rd & Lakewood Dr Zionsville IN, 46077

Questions

116

2

0

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

539

2

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

Questions

50

1

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