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Shipping

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

Questions

 • Samsung

61

1

0

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Cancel phone service, AT&T autopay from China (Shanghai)

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

Questions

 • Account & Usage

106

1

0

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I am in need of a bill extension due to covid 19

Lack of work just getting back

Questions

 • AT&T Internet Account

96

1

0

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I need Call Records

How can I get a copy of my recent call records?

Questions

 • Wireless Account

645

1

0

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When will AT&T internet be available for Lee County, GA?

I moved to a rural area but I had done my research via my relator. I was told AT&T internet was available. Now I am told it is not and that they are upgrading to provide better service. That was 2 years ago. I am simply looking for a straight answer of when, if ever will I receive some kind of s

Questions

 • AT&T Internet Plans

150

1

0

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How to access billing account for U-Verse Internet and TV?

I have two AT&T accounts: (1) Wireless and (2) U-Verse internet and TV.  When I try to view my U-Verse bill the wireless account opens and I cannot access the U-Verse account.  I cannot see any place to enter my U-Verse account number.

Questions

 • AT&T Internet Account

73

3

0

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Why are my speeds slow after going from 100 internet to 300 internet?

Went from 100 internet to 300. Just as slow, if not slower sometimes, than the 100. I’ve reset everything. Any advise?

Questions

 • AT&T Internet Account

89

1

0

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How To Check The Wifi Plan You Paid For?

How do you check the wifi plan you have paid for because I think I am not getting up to the advertised speeds or around there. I get around 27-30Mbps Download Speed and 3-5Mbps Upload Speed. Also, I used a wired connection that connected from my PC to the router.

Questions

 • AT&T Internet Plans

227

2

0

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I cannot call AT&T to resolve an issue with a phone!

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

Questions

 • Wireless Account

53

2

0

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Account access overseas

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

Questions

 • Network Coverage

50

1

0

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iPhone unlock request approved, but SIM card not supported

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

Questions

 • Apple

208

1

0

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Unlock a device

It tell you to about shutting pdf tus iPhone thwn using the code them it data to put in a number is it the number that was previously on the device or my number that will be

Questions

 • Samsung

40

1

0

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AT&T Internet Fiber

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

Questions

 • AT&T Fiber Ordering

190

1

0

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Installation of Internet

Does someone come to uninstall the internet in my apartment? Or do I just leave it?

Questions

 • AT&T Fiber Installation

133

1

0

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How to get a refund for overpayment of closed account?

My son had an AT&T account. Once he was able to he paid it off and closed his account. The people at the store overcharged him and now he is owed quite a lot of money. He has called in quite a few times, even talking to a supervisor approving him getting his money but no money has been produced.

Questions

 • Wireless Billing

171

13

0

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Overhead line sagging from Cable

A large feeder cable that is line wrapped to a support cable is failing and hanging in traffic. It needs immediate attention. BIG Hollow Road, south of Festus Missouri.

Questions

 • AT&T Phone Installation

470

1

0

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High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

 • Wireless Billing

64

3

0

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Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

 • Apple

84

1

0

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Installment placed on a currently owned phone.

How can the owner of an AT&T account place an installment plan on a phone that is owned outright?

Questions

 • Apple

50

3

0

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fraud

an account was opened up under my SSN but not my name-I didn't authorize this account. I am now in collections for an account I didn't even open up. Please assist w closing this account and clearing my SSN from the collection agency  thank you 

Questions

 • AT&T Internet Account

201

2

0

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