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att prepaid $50.00 refilled card

i just purchased this card and when i scratched the gray area to get the pin number the last set of numbers was not there . please help i dont have any means of purchasing anotherrefill card

Questions

 • More AT&T PREPAID Discussions

11

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AT&T driver zig zag getting of road

I will like to report one of your drivers her in Brownsville Texas on highway 77 interstate 69 he was driving off the tour and zig zag today  19 December 2020  about 8:40 am  license plates # DLM 2772  driver stop at gastaron 77/ 511 put gas  Could not see vehicle co

Questions

 • AT&T Internet Email & Security

11

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No signals!

I ordered international pass, after I purchased my phone suddenly has no signals. I paid $35 for nothing. Plz someone could solve it, i need my signal back right now.

Questions

 • More AT&T PREPAID Discussions

9

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What's joke

I just switched from us cellular because (I thought I had bad service) it's worse now I'm lucky if I get 2 bars & I'm constantly dropping calls what a joke

Questions

 • More AT&T PREPAID Discussions

11

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Moved to a new home, was charged for the old account x 2 years. They charged me even after I cancelled after 2 years.

I am in collections for an account that was linked to an address I moved out of in 10/2016. I paid for 2 years for this account and when I finally got it cancelled, I was told it's my fault for not cancelling 2 years before when in fact I did. I was also told by a manager who spoke in a sarcastic wa

Questions

 • AT&T Internet Account

7

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0

Internet

App user is and password

Questions

 • AT&T Internet Account

13

1

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AT&T Customer Service Abroad

hey guys I recently moved to Korea and cannot get a phone service here for another month. Is there a way to use AT&T until then, that isnt expensive, or any way that I can cancel online? Or to actually talk to a representative online?

Questions

 • Wireless Billing

11

2

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Have ATT Prepaid - Charges being billed tomorrow (7/5/2020) $20 higher than normal

Have ATT Prepaid - Charges being billed tomorrow (7/5/2020) $20 higher than normal. Trying to talk with a human being at ATT. 611 from my phone right? Just an endless loop of crap.   If I'm on ATT Prepaid, how do I talk to a person to find out why my I'm being charged $20 more on 7/5/2020 that I nor

Questions

 • Wireless Billing

17

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Trying to replace this phone. I ordered one monday. But can't get a,responce.

Trying to replace this old phone.  Got on line last monday.  Thought I'd gotten order dine before phone spaced out.  Said new one,would be here today.

Questions

 • Other Phones & Devices

7

1

0

Customer service reps lied to me and now to return the upgraded device they are charging me fee.

I received an email for an online exclusive promotion to get iphone 11 for free (700$ off with 30months credit) when i upgrade. Multiple of my orders were being cancelled when I tried to upgrade on my cell phone number. The reps just speculated as to what might be the reason for cancellation but wer

Questions

 • Wireless Account

18

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Risking the health of a vet

my father is 72 years old and served in the Air Force for 22 years.  He needed a new box and remote to watch TV.  I found your rep with my father without a mask.  Y’all heard about this covid-19 pandemic right?  It’s also mandatory to wear a mask and social distance in my county at this time.  On to

Questions

 • The Military Lounge

29

1

No repair tech shows up after scheduling

We have been waiting for a tech who has not showed up.  He wa scheduled to be there 3 days ago. I have waited on hold 3 different days with NO HELP.  Att does not care at all about their customers. There is no other service in my area. I have disabled and elderly parents in the home with no phone. I

Questions

 • AT&T Phone Account

7

0

0

Outage

For the past couple of months att cellular service in my area (49612) has been increasingly rough and now my brand new att s9+ gets no service at all. I think there is a tower problem.    @ATTCares

Questions

 • Network Coverage

16

2

0

Will att pay off the remaining balance of my verizon phone (160$) if I port over two numbers and also 2 byo phones as well

Will att pay off the remaining balance of my verizon phone (160$) if I port over two numbers and also 2 byo phones as well?I see that they are already offering two gift cards for doing so but I would just like to be sure so as to get the best deal possible, of course!

Questions

 • Wireless Billing

16

1

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Password help

I trying to get my password  for my prepaid account but I cant receive text messages because my sim card is messed up. I'm trying to update my sim card. Is there a way I can get my password without having to get a text message.  I've tried calling but I get someone that I cant really understands and

Questions

 • Account & Usage

13

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Installation technician didn’t show, order number doesn’t work, can’t access phone lines.

Set up installation appointment today 11-1. No call no show. Tried calling the existing customer help line, it said it didn’t recognize my phone number and couldn’t help me. Checked online and my account doesn’t show Internet. Checked the order status tracker online (using the order number they emai

Questions

 • AT&T Fiber Installation

20

2

What's Up With Low-Def Fireplace

It is Thanksgiving and I have always enjoyed Uverse's fireplace, but was totally shocked by the cheap low-def quality AT&T is providing to its customers.  Even channel 1800 is showing the desert, trains, and coral reefs.   Someone at AT&T Unverse programing needs to step up and act like professional

Questions

 • Watching U-verse TV

1.6K

2

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AT&T Has Made a Complete Mess of a Very Simple Warranty Replacement & I'm at My Wit's End. Help!

My phone starting acting up. A few different things going on with it, but the biggest problem is a battery issue. Phone is still under warranty. Waited forever for a AT&T chat agent then explained my phones problems and asked for a new battery (purposely bought a phone that still has removable batte

Questions

 • Other Phones & Devices

287

1

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Misleading Phone Plan Switch

My family recently changed to the AT&T family plan at the store in Missouri City Texas, that we all see on the commercial with the baby, and my parents did not have smart phones. When we went to the store to switch plans one of the customers service reps helped us pick a new phone and told us about

Questions

 • Phone & Device Upgrades

640

3

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No Answer To Unlock Request YET

I am EXTREMELEY displeased with AT&T's customer service. I requested to unlock a Samsung Galaxy S7 Edge nearly a week ago and have not recieved an answer yet. I have tried to contact an actual person to help with this situation for days now but it seems like AT&T refuses to make any contact with me.

Questions

 • Android

118

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