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How do you check the wifi plan you have paid for because I think I am not getting up to the advertised speeds or around there. I get around 27-30Mbps Download Speed and 3-5Mbps Upload Speed. Also, I used a wired connection that connected from my PC to the router.
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• AT&T Internet Plans
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Does AT&T send text to their customers phones? I receive these texts that I am suspicious of. The last one shows sending number is 332-262-8093 and the text reads: AT&T: Your bill has been paid. See receipt here and get a random free item mkbe8.com/eM2tkl4JzX
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• Data & Messaging Features, Internet Tethering
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I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i
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• AT&T Mail Login & Security
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I am receiving messages at all hours wanting me to purchase a new phone, how do I block a message
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• Android
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I recently purchased a new phone and want to continue my prepaid usage. What steps do I need to take? I dont want to change phone numbers, is it as simple as just taking my SIM from my old phone and putting it in the new one?
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• More AT&T PREPAID Discussions
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Any way to update my phone through fota? I currently dont receive any updates because Im outside of the us and dont have access to an at&t sim. Please help :(
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• Other Phones & Devices
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I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in
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• AT&T Internet Installation
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The cover on the box on the outside of my house has broken and fallen off. How do I get a new cover put on the box? Or get the unit removed? The people who I purchased the house from had AT&T u-verse, I don't have it. Thank you.
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• AT&T Fiber Equipment
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I bought a prepaid sim card. Put it in my iphone 13 and nothing happened. I need a zip code but I don't know how to get that. I'm over here for my holiday. The helpdesk from AT&T is hopeless. Theu refuse to help me to activate the sim card. They keep on saying that they sent me de 4
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• Phones, Tablets & Devices
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Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current
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• More AT&T PREPAID Discussions
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2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet
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• AT&T Internet Equipment
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Good day,am having issue with unlocking a Motorola phone gifted to me by my aunty from USA and am presently in Nigeria and according to her,she bought the phone at once without delay and now I have tried using Nigerian sim or carrier network but it is not working or unlocking, please I need to know
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• Android
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So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f
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• Wireless Billing
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I accidentally paid the phone bill three times. Will I be able to get a refund?
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• More AT&T PREPAID Discussions
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My case was the autopayment date was yesterday but they have no money on my credit card that day so the Auto-charge fail. And right now I go to the prepaid account site want to let the system re-charge me again. It can not. Only I can do was pay the original plan which did not including the autopay
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• Account & Usage
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I walked into an AT&T store asking for help and, in my work clothes and did not look completely presentable the employees at the AT&T store did not help me, I asked for help with my service being suspended one of the young men there This day I still don’t know his name, asked me if I paid my
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• Wireless Account
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My friend gave me a lumia 1520.I live in china,so i need to unlock the device to use my sim card. When i try to unlock the device,it always tells me:Oops! Looks like we're having network difficulties. Try again later.
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• Wireless Account
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Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property. Does anyone have a contact for AT&T to see if they can also replace the existing copper lines
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• AT&T Fiber Installation
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I want to know if there's a way to request upgraded service at my address. AT&T only seems to have standard phone lines run to my home. DSL just is not cutting it for 2 parents working from home, and a daughter also in and out of zoom meetings for school. I've seen examples of people requesting
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• AT&T Internet Installation
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Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't
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• AT&T Fiber Equipment