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I can just put my old sim card in my new phone?

Buying a new phone, but wondering if I can just put my old sim card in my new phone and go from there

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149

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Can I receive service at my new address without having to pay for the 'rental' on a new one?

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

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106

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Can I reactivate my prepaid number?

Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!

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87

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How can I suspend my account for 4 months?

i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!

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153

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I'm unable to get a tech to come out

Just want every one to know that I came home and my broadband light is flashing red. Called for assistance and CANNOT GET A TECH OUT UNTIL TUESDAY. Mind you, my entire city is on LOCKDOWN curfew due to COVID, so AT&T really expects me to sit and stare at a wall for DAYS. They (Edited per communi

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76

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How do I remove my iPhone XS from the blacklist?

Hello I am from the outside and I have an iPhone XS on blacklist and I would like to remove it from the list so give me solutions I speak only French

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249

1

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About Discount

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15$ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30$ every month. I set up credit card prepayments but didn't get the deals I was promised.

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66

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

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124

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Iphone 11 pro Max IEMI Blacklisted

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

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261

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Outdoor cable burial

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

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70

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Broadband light is blinking green and I cant connect to internet service

Broadband light blinking green can’t connect to internet

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145

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Does a tech need to come out from Internet 10/1 to Internet 55/10?

I have been horrible trouble trying to schedule a tech to come and upgrade my current internet. I've been lied to by multiple reps that they switched my appt time to either after 4pm or on a weekend, just to be told by another rep they don't do that. I'm starting a new job from home and need faster

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135

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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598

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Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

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170

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

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424

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How would I install the iq router to eliminate bufferbloat?

I have bufferbloat and I will be buying a iq router to lower it by a lot since my current bgw210 is not doing well with it and I tried everything and I was wondering how would I install the iq router should I leave my other one in or what ? I

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91

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Spoofer using my phone number

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

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77

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Need a supervisor to fix problem with activation

I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th

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126

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prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

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115

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HBO Max on DirecTV

I have been told that I get HBO Max with my HBO subscription through DirecTV but I have not been able to find out how to access this. I have tried all the code baloney going through my provider Directv but it never works.  All I have are the Channels 501-511 and HBO Demand on 1501.  I am

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840

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