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Having Trouble Transferring Billing Responsibility

My phone bill has been under my dad's name. I recently decided to make it my own. I got the link to accept the transfer, but when I put my phone number under "number you want to take ownership of" it won't let me keep it under the existing account. It will when I clicked for "new account" but I don'

Questions

 • Wireless Account

210

2

0

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Closed

I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Questions

 • Wireless Billing

696

2

0

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Urgent Plan Cancelation

So, recently I moved from Portugal to San Diego and went to a AT&T store to get a plan, I got the 8G plan for 40$ a month using autopay.The thing is, I had to return in urgency back to Portugal a week later.How can I cancel my plan/card?? It is in autopay and I don't want to be charged 40$ per month

Questions

 • Wireless Account

100

2

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Fiber optic digging

I'm looking for who I need to talk to for the new fiber lines being dug on my road. I have questions about the service and what they will be digging in my yard.

Questions

 • AT&T Fiber Ordering

291

3

0

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Crap cell signal, no landline, no internet available. Now what?!

I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in

Questions

 • AT&T Internet Installation

86

1

0

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LG G8 fota update outside US

Any way to update my phone through fota? I currently dont receive any updates because Im outside of the us and dont have access to an at&t sim. Please help :(

Questions

 • Other Phones & Devices

156

3

0

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

113

2

0

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Lack of Support for Military Suspension and Unlocking Device.

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

Questions

 • Apple

250

12

0

Accepted Solution

Official Solution

where is the it can wait app on my phone.

It can wait to text app

Questions

 • Device Features

108

1

0

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Removing Unused Lines to my house

Who should I call or email to get removed two unused phone lines that are connected to my house?

Questions

 • AT&T Phone Equipment

369

2

0

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Are upgrade billing fees being waived?

I recently upgraded my device during the covid-19 pandemic and other carriers are waiving the $30 upgrade fee. Will ATT also do this? I’ve tried calling and chatting for weeks and can never get through or get transferred around the world. I also have a discount on my account and this fee has been wa

Questions

 • Online Account Access

116

3

0

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Why is my Prepaid expiration date different?

I have had a prepaid phone for years and what ever the balance is has always rolled over for another year. This last week I knew the experation date was 3/27/2020. I logged on on3/22/2020 and saw a notice that I had to add $25.00 to roll it over, so I added $50.00 plus tax. I had at that time $133.0

Questions

 • More AT&T PREPAID Discussions

79

2

0

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How would I install the iq router to eliminate bufferbloat?

I have bufferbloat and I will be buying a iq router to lower it by a lot since my current bgw210 is not doing well with it and I tried everything and I was wondering how would I install the iq router should I leave my other one in or what ? I

Questions

 • AT&T Internet Features

71

1

0

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How to us phone in Europe with my pre-paid plan

I have AT&T pre-paid plan. I will be traveling to Frankfurt, Brussels and Amsterdam. What do I need to to do for my phone to work in these cities?

Questions

 • Plans & Features

30

2

0

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

200

3

Accepted Solution

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Closing a small business cell phone account

Our corporation is closing and I need to cancel / close the business account. I have already transferred our cell phones to a personal account with AT&T.  How can I do this?  Phone support has been useless to this point but there doesn't seem to be any other way to get support.

Questions

 • Wireless Account

82

3

0

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Disabled iphone with wrong password

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Questions

 • Apple

220

2

0

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Is there a monthly fee for $2 daily plan?

Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,

Questions

 • Plans & Features

729

2

0

Accepted Solution

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Can I reactivate my prepaid number?

Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!

Questions

 • Account & Usage

70

1

0

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Getting an old number back

Ok I'm Billy H (Edited as per community guidelines) im trying to get my old land line number that belongs to Cranford roofing back and port to my mobile device. The number is (Edited as per community guidelines). I had that number for over 40 years and I retired I closed it. My grandson has recently

Questions

 • AT&T Phone Account

283

1

0

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