I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?

I bought some AirPods from the AT&T store in late August. Apple announced the new AirPods would be releasing on 9/23. I called AT&T customer service yesterday 9/10 to try to find out what the return policy was; however, they did not know nor could they find my purchase. They advised me to ca

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

My new employer said If I have At&t then I get a 10% discount off my bill but I can't find out how, or where I type in my employer info to claim.

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

These are on my bill and an extra $40 for both of these services

My Uverse Wifi was set up in the back of my home 7-8 years ago which provides a weak signal in the front main part of my home. Is there a solution to improve my signal? an extension?

Hi there! I'm moving soon (April 16), and I need to transfer the internet service to my new home so I can work from home. It seems like I can't schedule a technician to set up internet (the call center that schedules is closed, and I also called my local ATT and they said their technicians aren't w

what if i was on autopay, had an issue with my card i had uploaded and it disconnected my service after 2 days. i upload a new card and paid what i owed in full and i still have no service. i keep calling customer service and it keeps running me around in circles. i want to know why i still do not h

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Our corporation is closing and I need to cancel / close the business account. I have already transferred our cell phones to a personal account with AT&T.  How can I do this?  Phone support has been useless to this point but there doesn't seem to be any other way to get support.

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

I have bufferbloat and I will be buying a iq router to lower it by a lot since my current bgw210 is not doing well with it and I tried everything and I was wondering how would I install the iq router should I leave my other one in or what ? I

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

I have AT&T pre-paid plan. I will be traveling to Frankfurt, Brussels and Amsterdam. What do I need to to do for my phone to work in these cities?

Who should I call or email to get removed two unused phone lines that are connected to my house?

Is there an actual live chat on the website. If so where? I am in an infinite loop, my phone doesn't work, so I can't call 611 and I can't make an insurance claim without a pass code, I can't change my passcode with out a text message verification, I can't view text messages because my phone does no

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

It can wait to text app