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I'm missing my $200 reward

I was supposed to receive $200 in rewards and have only received $100,.. the Reward Center says I've redeemed 1 cats of 2, where is the other reward card?

Questions

 • Wireless Account

109

1

0

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Are AT&T representatives quiet quitting?

I bought some AirPods from the AT&T store in late August. Apple announced the new AirPods would be releasing on 9/23. I called AT&T customer service yesterday 9/10 to try to find out what the return policy was; however, they did not know nor could they find my purchase. They advised me to ca

Questions

 • Wearables

130

3

0

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U-verse Transfer of Service Permitted?

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

Questions

 • U-verse TV Account

49

1

0

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I can't figure out home to add a discount to my existing account.

My new employer said If I have At&t then I get a 10% discount off my bill but I can't find out how, or where I type in my employer info to claim.

Questions

 • Account & Usage

102

2

0

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Closed

How do I sign up for DirectTV

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

Questions

 • HBO Max Account & Billing

127

1

0

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What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium

These are on my bill and an extra $40 for both of these services

Questions

 • Wireless Billing

3.6K

4

0

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Is there something that can improve my wifi's weak signal?

My Uverse Wifi was set up in the back of my home 7-8 years ago which provides a weak signal in the front main part of my home. Is there a solution to improve my signal? an extension?

Questions

 • AT&T Internet Account

106

1

0

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Have to transfer service, but there's no option to schedule a move with shelter-in-place

Hi there! I'm moving soon (April 16), and I need to transfer the internet service to my new home so I can work from home. It seems like I can't schedule a technician to set up internet (the call center that schedules is closed, and I also called my local ATT and they said their technicians aren't w

Questions

 • AT&T Internet Installation

69

1

0

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paid and still no service

what if i was on autopay, had an issue with my card i had uploaded and it disconnected my service after 2 days. i upload a new card and paid what i owed in full and i still have no service. i keep calling customer service and it keeps running me around in circles. i want to know why i still do not h

Questions

 • More AT&T PREPAID Discussions

372

2

0

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

113

2

0

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Closing a small business cell phone account

Our corporation is closing and I need to cancel / close the business account. I have already transferred our cell phones to a personal account with AT&T.  How can I do this?  Phone support has been useless to this point but there doesn't seem to be any other way to get support.

Questions

 • Wireless Account

82

3

0

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Disabled iphone with wrong password

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Questions

 • Apple

220

2

0

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

200

3

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How would I install the iq router to eliminate bufferbloat?

I have bufferbloat and I will be buying a iq router to lower it by a lot since my current bgw210 is not doing well with it and I tried everything and I was wondering how would I install the iq router should I leave my other one in or what ? I

Questions

 • AT&T Internet Features

71

1

0

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Lack of Support for Military Suspension and Unlocking Device.

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

Questions

 • Apple

250

12

0

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How to us phone in Europe with my pre-paid plan

I have AT&T pre-paid plan. I will be traveling to Frankfurt, Brussels and Amsterdam. What do I need to to do for my phone to work in these cities?

Questions

 • Plans & Features

30

2

0

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Removing Unused Lines to my house

Who should I call or email to get removed two unused phone lines that are connected to my house?

Questions

 • AT&T Phone Equipment

369

2

0

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Live Chat?

Is there an actual live chat on the website. If so where? I am in an infinite loop, my phone doesn't work, so I can't call 611 and I can't make an insurance claim without a pass code, I can't change my passcode with out a text message verification, I can't view text messages because my phone does no

Questions

 • Wireless Account

3.8K

5

0

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Out of US how do I recharge my prepaid?

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

Questions

 • Account & Usage

111

5

Accepted Solution

Official Solution

where is the it can wait app on my phone.

It can wait to text app

Questions

 • Device Features

108

1

0

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