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Question from a new ATT Customer

Hi Guys, I am planning to make the switch to ATT wireless from my T-Mobile account within the next few weeks. Was wondering if you guys could help me answer a few questions.  First, I am currently on a Family Plan with T-Mobile, to which I am NOT the primary account holder.  I would like to bring my

Questions

 • Wireless Account

4.3K

11

0

0

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Moving to UVerse to AT&T TV

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

Questions

 • U-verse TV Equipment

178

1

0

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Who can manage my account in a store?

Who can manage my account in an AT&T store?

Questions

 • Wireless Account

316

1

0

0

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Traveling to Dominican Republic...need help!

My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.??   TIA

Questions

 • Network Coverage

6.7K

3

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0

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If you block a phone number, how is the party still able to leve a voice mail?

Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?

Questions

 • Wireless Account

44.6K

14

0

0

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Uverse Router Drops WiFi Connection with Android(s)

The gateway I use with Uverse continues to drop the wi-fi connections with my Kindle Fire and LG Thrill which are both Androids.  I am not sure if that is the issue because my work laptop running XP won't connect either, but not to converned with that, I hard wire it anyway.  Now, here is the kicker

Questions

 • AT&T Internet Equipment

9.8K

8

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0

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7K

17

0

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Inconsistent Internet Speeds

Hello,   I am paying for internet speeds that are within the 100 mbps range. However, I've noticed that my internet speeds are inconsistent across various devices. For example, my Amazon 4k Firestick and Playstation 4 (Not far from my router) record an average of an extremely slow 1-3 mbps after run

Questions

 • AT&T Internet Equipment

209

1

0

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3600HGV will not forward ports for Steam or Battlefield 2!

Manufacturer     2Wire, Inc.Model     3600HGVHardware Version     2700-100727-008Software Version     6.3.7.42-plus.tmDSL Modem     3.73 SW:9_158_16_100526 I've tried everything to make this RG forward ports - it refuses to open the following ports for BF2 and Steam:             UDP     1500-4999  

Questions

 • AT&T Internet Equipment

5.7K

27

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0

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What AT&T smart phones have the ability to shut off cellular data?

Hello everyone.  Does anyone know what smart phones on AT&T's network have the ability to shut off cellular data?  I know the Apple iPhone has this ability.

Questions

 • Other Phones & Devices

4.3K

3

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0

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Device Software Update: Samsung Galaxy S7 (SM-G930A) Android Nougat

Hello Community! I'm pleased to announce that Android Nougat for the AT&T Samsung Galaxy S7 has been released today (2/17/16)!   Are you as excited as us for the new update? Tell us more about your experience in the thread below.   For more information and installation instructions,

Questions

 • Samsung

31K

33

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0

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Swap iPhone SIMs, what happens?

I have two iPhones on a family plan, a 4s and a 3GS. Two questions: 1) Can I swap their SIMS, and if I do will the iPhones swap phone numbers? 2) Will their AT&T contracts, which have different expiration dates, move with the SIMs or stay with the physical phones? Any info, many thanks.

Questions

 • Apple

3K

3

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0

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Best home wiring solution, coax vs cat5

The wiring done in our recently purchased house is causing a lot of signal issues and I want to clean it up. However if I am going to be in the walls I want this done right. I plan to leave coax in the walls but can easily drop a cat5 line to the boxes from the RG if necessary. What is considered su

Questions

 • AT&T Internet Equipment

26.1K

7

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0

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What is City ID?

I just can't find a place to put this, but I figure the AT&T folks'll put it somewhere. After a call, City ID comes up. What is this?

Questions

 • Wireless Account

78.1K

19

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can login to email on one computer but not the other

I have two Toshiba laptops running Windows 7 Home and IE9 that were purchased at the same time and are as identical as possible.  Both laptops function fine on the Internet using the AT&T wireless router for web browsing, wireless printing, etc.  Only problem is that one laptop will login to AT&T em

Questions

 • AT&T Internet Security

6.3K

4

0

0

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What buttons to push on uverse remote after a power failure to get tv back on?

wireless works fine after power restored but I can't get tv stations.

Questions

 • U-verse TV Equipment

3.2K

5

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0

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

Questions

 • U-verse TV Account

2.3K

1

0

0

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AT&T Deceptive Practices Regarding USPS return of defective phone after insurance replacement

I filed an insurance claim on October 28, 2020. I mailed the defective device back on November 9, 2020 using the prepaid shipping label and packaging provided by AT&T. USPS has not updated transit information since November 10th. . The last status is shown as "delivered to the agent." AT&T

Questions

 • Wireless Billing

485

20

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Create an ID/account without an account number

I recently moved back to AT&T from Verizon and have tried 3 times to either create a new account or combine accounts (I'm also an internet customer). Today is the 4th attempt. I have not received any correspondence from AT&T (email or mail) that would educate me as to what my account number

Questions

 • Wireless Account

241

6

0

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U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product? I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewal

Questions

 • AT&T Internet Equipment

784K

638

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