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Question about bitloading graph/data.

On the Settings->Diagnostic->DSL tab on the modem/router config page (/xslt?PAGE=C_5_3)...How often does the bitload graph update? What is the interval in the graph? (meaning what is first column, what is second column, etc...)  In Uverse realtime I saw it was in Mhz but I could not figure what the

Questions

 • AT&T Internet Features

2.6K

5

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0

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Replacing wired for wireless Receiver

Does the $49 one time fee apply if you are switching out one receiver for another.

Questions

 • U-verse TV Equipment

4.1K

3

0

0

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3600HGV will not forward ports for Steam or Battlefield 2!

Manufacturer     2Wire, Inc.Model     3600HGVHardware Version     2700-100727-008Software Version     6.3.7.42-plus.tmDSL Modem     3.73 SW:9_158_16_100526 I've tried everything to make this RG forward ports - it refuses to open the following ports for BF2 and Steam:             UDP     1500-4999  

Questions

 • AT&T Internet Equipment

5.7K

27

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AT&T Deceptive Practices Regarding USPS return of defective phone after insurance replacement

I filed an insurance claim on October 28, 2020. I mailed the defective device back on November 9, 2020 using the prepaid shipping label and packaging provided by AT&T. USPS has not updated transit information since November 10th. . The last status is shown as "delivered to the agent." AT&T

Questions

 • Wireless Billing

574

20

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Internet Drops Intermittently

Alright, so this one has really been eating at me for a while. I've kind of put up with it until now, but I figured I'd try you guys since I (and the AT&T techs who have been out) are stumped. Here's the story: I've had 18mbps U-verse internet and voice for about 5 months. I had all kinds of problem

Questions

 • AT&T Internet Installation

7.7K

6

0

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

 • Samsung

58

2

0

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Device Software Update: Samsung Galaxy S7 (SM-G930A) Android Nougat

Hello Community! I'm pleased to announce that Android Nougat for the AT&T Samsung Galaxy S7 has been released today (2/17/16)!   Are you as excited as us for the new update? Tell us more about your experience in the thread below.   For more information and installation instructions,

Questions

 • Samsung

31K

33

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0

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Uverse Router Drops WiFi Connection with Android(s)

The gateway I use with Uverse continues to drop the wi-fi connections with my Kindle Fire and LG Thrill which are both Androids.  I am not sure if that is the issue because my work laptop running XP won't connect either, but not to converned with that, I hard wire it anyway.  Now, here is the kicker

Questions

 • AT&T Internet Equipment

9.8K

8

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Messed up my order

My son is an airman in the Navy who also has COVID right now. He cannot leave his home.  His old phone died and I placed an order for a new on on ATT website FOUR times.  Each time they confirmed the order by sending me a verification code, which I sent back.  They confirmed the orde

Questions

 • Apple

147

1

0

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unlock issue

iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone

Questions

 • Apple

182

7

0

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No simultaneous voice and date on iPhone 5?

This doesn't seem right. If I'm taking a call on my new iPhone 5, I'm unable to do anything requiring a connection to the internet. Is anyone else experiencing this?

Questions

 • Apple

25.9K

70

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Problem with HTC Vivid! I need help!

I have a HTC Vivid.. it just decided it didn't want to turn on. When I plug in the charger, the little orange light won't come on.. but the screen will turn light grey like it wants to turn on, then it just goes black again. It was working fine last night before I went to bed, left it on the charger

Questions

 • Android

17.8K

8

0

0

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Contacts on Iphone 4

Are the contacts on the Iphone 4 included in the backup to iTunes?Just wondering because i will be replacing one of the kid's Ip4 with an insurance replacement and i don't use an iphone so not familiar with what is included in a backup.She has not upgraded to ios6 yet, so would she also need to do t

Questions

 • Apple

8.3K

3

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Password for my RG statistics

I just recently had my RG replaced with the new 3801 HGV modem.  The wirelss network key works fine to access secure wifi, but the password does not work on resetting the statistics that I collect occassionally on my PC.  I had used a different password with my previous RG, but that password does no

Questions

 • AT&T Internet Equipment

1.6K

2

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Damaged device hasn't been found in Warehouse and I have proofs that it was returned to Flower Mound, Tx return center

Damaged device was sent back to assurion on April was delivered to Flower Mound Texas on May 07,2021. Now Assurion is saying that the device wasn't received. I have 2 weeks calling At&T and Assurion they have open almost 5 cases and nothing has been resolved. August 24, 2021 they were going to

Questions

 • Other Phones & Devices

174

6

0

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iMac fails to connect to AT&T U-verse via ethernet

I'm not a noob when it comes to my mac, but I don't know much about networking.  This problem has me really stumped: For months, my iMac was connected to my U-verse router via ethernet, by way of my time capsule as a router.  Connecting to the internet via time capsule airport works fine.  No proble

Questions

 • AT&T Internet Installation

6.2K

5

0

0

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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

Questions

 • Wireless Billing

343

2

0

Accepted Solution

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What happened to the TV Programming section on this site?

Im a little baffled? Did they remove the programming tab? If so, why?

Questions

 • Watching U-verse TV

2.7K

7

0

0

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Incoming Call Records

Why do the online call logs only show "outgoing" calls. I need a record that shows both "incoming" and "outgoing" calls. How do we get a record that shows both incoming and outgoing calls?

Questions

 • Account Features

201

1

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Closed

AT&T Unlimited Data Plans: Whole Lotta' Data Going On! Knowledge Sharing: 6/28/17 (1-4pm ET)

  In a fast-paced, always on-the-go world, staying connected has never been so important. We understand this and are working to give you the freedom to adapt your connectivity needs to match your lifestyle.   The community has spoken, and asked us to assemble a panel of experts to guide

Questions

 • Wireless Billing

16.6K

105

0

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