Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.8K)

Relevance

Accepted Solution

Official Solution

Moving to UVerse to AT&T TV

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

Questions

 • U-verse TV Equipment

177

1

0

Accepted Solution

Official Solution

Instant rebate not showing in cart in AT&T Premiere Store

I'm trying to pre-order the HTC One X.  I am currently using an iPhone 4 with a grandfathered unlimited data plan.  On the phone selection screen the One X shows a price of $199.99 including a $100 instant rebate.  When I add the phone to my cart the instant rebate disappears.  I've read throught th

Questions

 • Phone & Device Upgrades

4K

4

0

0

Accepted Solution

Official Solution

Swap phones, require new SIM with COVID-19 issue and stores closing.

Can one now swap phones without requiring a new SIM with COVID-19 issue and stores closing. Previous policy required a new SIM.

Questions

 • Phone & Device Upgrades

140

3

0

Accepted Solution

Official Solution

2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7K

17

0

Accepted Solution

Official Solution

DSL Usage charge

I don't know the correct AT&T contact email address to give a suggestion regarding Internet usage. AT&T started to charge $10 for every 50 GB above 150GB of usage every month. If someone uses 151 GB, he/she will be charged $10 for the block of 50GB. It is fair to charge the over limit usage proporti

Questions

 • AT&T Internet Account

6.2K

6

0

0

Accepted Solution

Official Solution

Lag/Ping spikes for past 3 days + UV Realtime Analysis

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

Questions

 • AT&T Internet Features

48.5K

8

0

0

Accepted Solution

Official Solution

Number porting question

I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.

Questions

 • Wireless Account

7.9K

10

0

0

Accepted Solution

Official Solution

want the new nexus 4.

Ok so I have an LG nitro HD under contract and I'm 8 months into it. And I wanted to know if I buy the nexus 4 can I just put the SIM card from LG nitro HD and use it with no problem or do I have to get a different SIM card from AT&T?

Questions

 • Wireless Account

25.7K

7

0

0

Accepted Solution

Official Solution

International Text Roaming

Recently have been having problems getting charged for international text roaming here in El Paso.  All my phones have international roaming turned off (it's the default setting).  AT&T has been cooperative in getting these charges off my bill, but I'm getting tired of calling them every month.  It

Questions

 • Wireless Billing

7K

11

0

0

Accepted Solution

Official Solution

Can anyone view a CW video?

cwtv.com  -  All I get is a black screen when I try to watch a video. Using xp 3latest version of flash playerFirefox 9 and IE 8Tired two different computers. Is AT&T blocking the CW videos?

Questions

 • AT&T Internet Security

2.2K

1

0

0

Accepted Solution

Official Solution

Forwarding incoming calls

Is it possible to have incoming calls to my LAN line forwarded to my hotel room while on vacation or to my Verizon wireless cell phone?  Thanks!

Questions

 • AT&T Phone Features

23K

4

0

0

Accepted Solution

Official Solution

AT&T U-verse TV

Is there anyway to get AT&T U-verse TV in my area? My area doesn't offer U-verse TV. I have seen some at&t equipment that looks like a VRAD but its been there for a few years. Corsicana, TXI know at&t will make huge sales for it. IF they were to bring it here. Because the Cable TV provider we have d

Questions

 • U-verse TV Equipment

302

1

0

Accepted Solution

Official Solution

Traveling to Dominican Republic...need help!

My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.??   TIA

Questions

 • Network Coverage

6.7K

3

0

0

Accepted Solution

Official Solution

Inconsistent Internet Speeds

Hello,   I am paying for internet speeds that are within the 100 mbps range. However, I've noticed that my internet speeds are inconsistent across various devices. For example, my Amazon 4k Firestick and Playstation 4 (Not far from my router) record an average of an extremely slow 1-3 mbps after run

Questions

 • AT&T Internet Equipment

206

1

0

Accepted Solution

Official Solution

Error 500 when viewing details in AT&T Mobile Purchases & Downloads

I found that I've been charged 2.99 for accidentally opening the pre-installed Where app on my Android device. After finally figuring out that I have to cancel it on the AT&T website, I find that I keep getting this message when I click on the application I want to cancel/challenge:We are experienci

Questions

 • Wireless Billing

9.2K

4

0

0

Accepted Solution

Official Solution

What AT&T smart phones have the ability to shut off cellular data?

Hello everyone.  Does anyone know what smart phones on AT&T's network have the ability to shut off cellular data?  I know the Apple iPhone has this ability.

Questions

 • Other Phones & Devices

4.3K

3

0

0

Accepted Solution

Official Solution

Internet Connection Availability

Is there any way i could be provided with a way to communicate with a representative concerning the availability of fiber optic internet where i live. I am an online student and internet connection is an important part of my daily life. I live in the middle of town and all the neighbors that are aro

Questions

 • AT&T Fiber Installation

43

3

0

Accepted Solution

Official Solution

sharp lcd tv

Have A Sharp aqous TV My ATT Remote Will Not Work With The Converter Box But With The TV

Questions

 • U-verse TV Equipment

2.2K

2

0

0

Accepted Solution

Official Solution

Netflix Streaming Issue

Hello, I recently disconnected my TV service with U-Verse and downgraded my internet to the 12 Mbps plan. I have signed up for Netflix and have been having constant issues with their instant streaming. Anything I'm attempting to watch loads fine and plays on average for 15 minutes, then gives me a

Questions

 • AT&T Internet Features

7.9K

5

0

0

Accepted Solution

Official Solution

Use of 4 family cell phones in Dominican Republic

I believe your site tells me that I am covered for unlimited talk and text for my iPhone as well as my wife's and our 2 daughter's cell phones, at a daily cost of $25 total ($10 for first phone plus $5 each additional). Is the $25 per day the only charge we will incur for any talking or texting, re

Questions

 • Network Coverage

226

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.