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Why is the att homepage so difficult to use.

att.net will not allow me to back out of an article. what`s with all this twiiter {word filter evasion}! I don`t twitter. I want to read articles with no extra crap popping up everywhere. I want to be able to back out to the homepage. I`m so frustrated with att forcing ads and crap all over the plac

Questions

 • U-verse TV Account

2.1K

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help - auto-refill of data

I am a new user w/ATT [been with Verison for the last 8yrs] signed up for an initial $25 data pkg - I used little so I signed up for $5 auto refill - thinking it would maintain my balance + add the 200mb --- something cancelled my data pkg on the renual date???? the 1040000kb balance is gone!!! ---

Questions

 • More AT&T PREPAID Discussions

2.7K

2

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what is the proper way to hard reset the 2wire 3600HGV router?

Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding

Questions

 • AT&T Internet Equipment

36.2K

11

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Lag/Ping spikes for past 3 days + UV Realtime Analysis

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

Questions

 • AT&T Internet Features

48.5K

8

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Swap phones, require new SIM with COVID-19 issue and stores closing.

Can one now swap phones without requiring a new SIM with COVID-19 issue and stores closing. Previous policy required a new SIM.

Questions

 • Phone & Device Upgrades

140

3

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AT&T's response to the recent flooding in Southeast Texas

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Southeast Texas.   For the very latest information, please refer our AT&T Disaster Respons

Questions

 • Wireless Account

1.5K

2

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want the new nexus 4.

Ok so I have an LG nitro HD under contract and I'm 8 months into it. And I wanted to know if I buy the nexus 4 can I just put the SIM card from LG nitro HD and use it with no problem or do I have to get a different SIM card from AT&T?

Questions

 • Wireless Account

25.7K

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Microsoft Outlook 2011 MAC Version Email Configuration

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.

Questions

 • AT&T Internet Security

48.4K

28

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International Text Roaming

Recently have been having problems getting charged for international text roaming here in El Paso.  All my phones have international roaming turned off (it's the default setting).  AT&T has been cooperative in getting these charges off my bill, but I'm getting tired of calling them every month.  It

Questions

 • Wireless Billing

7K

11

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Can anyone view a CW video?

cwtv.com  -  All I get is a black screen when I try to watch a video. Using xp 3latest version of flash playerFirefox 9 and IE 8Tired two different computers. Is AT&T blocking the CW videos?

Questions

 • AT&T Internet Security

2.2K

1

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Internet Drops Intermittently

Alright, so this one has really been eating at me for a while. I've kind of put up with it until now, but I figured I'd try you guys since I (and the AT&T techs who have been out) are stumped. Here's the story: I've had 18mbps U-verse internet and voice for about 5 months. I had all kinds of problem

Questions

 • AT&T Internet Installation

7.6K

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Closed

Helpful Links - Billing

The following are helpful links for U-verse Billing related questions...   Account Management:   Learn about the AT&T Access ID   myAT&T Online Account Management User Name & Password Guide   Changing and resetting your AT&T passwords   Registration for Online U-verse Account   AT&T U-verse Prima

Questions

 • U-verse TV Account

25.1K

1

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unlock issue

iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone

Questions

 • Apple

151

7

0

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MGM tv, Sony Tv in favorites

Have the HD Premium tier with Redzone etc. I have added to my favorites MGM and Sony channels, but when I list my favorites they do  not appear. Redzone shows up. This on a VIP1216 STB. The channels show up ok in favorites on my other STB's. Do I need to reboot the STB to get them recognized?

Questions

 • U-verse TV Equipment

1.1K

4

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Internet sharing?

I've got a new Samsung Focus S (4G) with data plan.  In the settings menu there's an option for Internet Sharing.  When i turn it on i get the following message:  "Connection not shared. To enable tethering on this device go to..."  ..and then it gives me a web address to go to, or dial 611. Is teth

Questions

 • Wireless Account

13.1K

16

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Closed

Device Software Update: Samsung Galaxy S5 (SM-G900A)

Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more details.

Questions

 • Android

4.4K

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ATT.Com Redesign!

Hello AT&T Customers!   As many of you have noticed, att.com has undergone some changes to improve the customer experience!   We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

Questions

 • Account Features

544

1

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Just got FiberOptic/Canceling Direct

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

Questions

 • AT&T Fiber Equipment

47

1

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Upgraded to U-verse Max and only get 2.0 Mbps download if im lucky.

Yesterday I switched from Elite dsl to U-verse max (12 Mbps).  Ran a speed test and only hit a max of 2 mbps if im lucky, and average around 1.6 with my wired pc.  Uploading only .25 mbps and doesnt really change.  Ran a ping test and had 0% packet lose, 0 ms jitter and a ping of 26 which is great. 

Questions

 • AT&T Internet Features

8.5K

8

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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

Questions

 • Wireless Billing

232

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