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AT&T contractor cut my electrical line

AT&T contractor cut my electrical line in my backyard, who should I contact to start the claim AT&T contractor cut my electrical line in my backyard, who should I contact to start the claim? 3 weeks ago, half of my investment

Questions

 • AT&T Internet Installation

37

2

0

Over billed by att wireless for $350 - Passport plan

Hello Everyone,Last December my son went overseas so I enrolled him in a passport plan worth $70. The next day he informed me that the number of gb for that plan would not be enough so I contacted att and told them to change the previous enrollment into a 6gb passport plan worth $140. I also told

Questions

 • Wireless Billing

25

1

0

Charged with data overage because my son used date while out to sea in the navy

Good morning,My son is on his first deployment and did know using apps while out to sea would charge a lot in data usage. He is on my plan and we were charged $723.21. When I called the first time all att tied to do was sell me more stuff and told me it wouldn't show up until the next pay period bu

Questions

 • Wireless Account

41

3

0

returned phone

Would you please assist in resolving a case of a lost return shipping package? I shipped a returned phone back to AT&T and was told that it did not arrive and that I am liable for the $625 cost of a new phone. I have package tracking numbers from USPS along with tracking information that co

Questions

 • Wireless Billing

16

1

0

Turms and conditions

Added and a line and ordered the iphone xr. Tried accepting the terms and conditions so the phone could be shipped. You have to accept with the ( new phone number and billing zip code ) it will not work .no numbers on my account will work either. Even tried calling the activation line. Help!

Questions

 • Wireless Billing

18

1

0

AT&T has messed up my account again. I need to change to a COX account. AT&T support is getting worse each day.

AT&T has messed up my account again. I need to change to a COX account.  AT&T support is getting worse each day. How do I copy all of my AT&T E-Mail to a COX E-Mail account? I waste too much time correcting AT&T's mistakes.  AT&T changed my land line phone to a conne

Questions

 • AT&T Internet Email & Security

17

2

0

being lied, cheated, and stolen from by AT&T

How many people have been blown off by AT&T for 4 months? AT&T sold me my "FREE PHONE" FOR $180.00. Then sold me a used cracked phone that was hacked. i have since had my Bank account drained from hackers twice. When I told AT&T about this, they did not care. I have been transferred bac

Questions

 • Wireless Account

20

1

0

PUK!!! LOCKED!!!

I accidentally locked my sim card.... I don't know what I did... Or how I did it... It says I need to put in a PUK code of at least 8 characters

Questions

 • Samsung

19

1

0

7 reps on Chat, 2x rude supervisors, still no help, all in the last 1.5 hrs

I've spoken to 7 different reps via chat, 2 supervisors (the last of which disconnected the chat when I asked for verification that they would be setting up a call with the Loyalty dept).  I have copies of the chat, and unfortunately still have a billing issue that is unresolved.  Anyone

Questions

 • Wireless Billing

18

3

0

Fiber

Hello, I was looking into getting ATT Fiber and I saw that just a few blocks down from my house ATT Fiber is available. But at my house it's not? Is there anyway I can request ATT fiber on my block? Or is there is a mistake on your guys end and I'm supposed to actually have fiber available.

Questions

 • AT&T Fiber Ordering

41

1

0

Can't Access My Website using Internet

Hi everyone! May be it is a non-sense question. But the issue is that i am not able to access only one website using the internet only. However, if i access my website using the VPN or using some other internet service, i win it. Can anyone plz give me a tip to resolve the problem. I am really st

Questions

 • AT&T Internet Equipment

28

3

0

Awful billing practice

I am so disappointed over the integrity and empathy of AT&T. I ordered a new Apple Watch January 2019. Been paying my bill and been up to date with everything. We are in January 2021. Never had any issues with ATT love the service and I thought hey I should get internet service with them as well

Questions

 • Wireless Billing

27

1

0

curb side pick up order

i placed a order to pick up a phone my debit card was charged the amount to pay off current phone then i got a email saying could not be processed to pick up new phone been on hold with customer service for over a hour and heard nothing yet

Questions

 • Phone & Device Upgrades

31

1

0

Airtel India SIM connectivity issue

I am in loss of signal for my Airtel number +918971726847 which I was getting till last week.

Questions

 • AT&T Internet Plans

22

1

0

iPhone 11 Promotion - Never applied to my account!!

I switched to AT&T from Verizon in October 2019. I switched under an iPhone 11 Promotion where you get $500 off if you switch from Verizon and $200 if you trade in a phone (which I did and sent back to ATT!). I switched 2 lines, 1 of them I traded in an iPhone, one I did not. 1 line overcharged $

Questions

 • Wireless Account

26

1

0

Bait & Switch

I purchased the Night Hawk Mobile Hot Spot at the Eatontown, NJ location. The sales representative informed me that the plan access would cost $20/month and the installment for the device itself would be ~$8.00/month plus taxes. Expensive, but I saw the value and decided to move forward. What I was

Questions

 • Wireless Billing

12

1

0

Noo help

AT&T (Edited per community guidelines) being with the COVID 19 going on and people loseing they job and etc yet no help with make in payments payment plan I going to T-Mobile they help a lot 

Questions

 • Wireless Billing

18

3

0

Smart label return of equipment

I was lied to about a service by AT&T. I was 100% assured that we had high-speed cable in our area only to find out that I was RIGHT!  No cable in our area.  The sales person sold me on high speed internet that was actually streaming.  I told them I needed to be able to transcrib

Questions

 • AT&T Fiber Equipment

15

13

0

Shop iPhones

am a shopper who shop iPhones

Questions

 • Apple

19

2

Poor WIFI coverage

I have AT&T U-verse service with an AT&T provided Pace 5268 AC gateway...most of my devices are connected by ethernet (thank goodness) because the wireless signal with this is abysmal. I've tried the AT&T supplied wireless extenders, and they're useless. I have the gateway located on t

Questions

 • AT&T Internet Equipment

37

7

0

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