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Sedwick

Help!!!I am completely unable to get a response from Sedgwick I have sent them several emails and letters and taking photos I've submitted those but I have absolutely no response and I'm trying to sell my home but there's damage to my sprinkler line this is I can't sell the house without having this

Questions

 • AT&T Fiber Account

11

1

0

Property damage

AT&T hit a water line while installing home internet and it has been leaking going on 5 weeks now. Didn’t receive the call back I was promised and decided to call back and been on hold for over 5 hours now. What happened to customer service? How am I supposed to get this fixed?

Questions

 • AT&T Fiber Installation

18

1

0

My Last Resort of Reaching Out-Hopefully Someone Can Resolve My Issue

Hello,Back in November 2019, I ordered a new phone and exchanged my old iphone 7+ for a $300 credit to my account all done via phone and mail. I have the mailing receipt and tacking number. I'm done calling att customer service, they keeping switching me between different dept. (Att trade program, a

Questions

 • Wireless Billing

35

2

Terrible customer service cost long term customer

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t

Questions

 • Wireless Account

19

1

0

Closed

Camera view almost black at night

I had the original cameras that worked fine at night and were easy to see what was going on in the scene. After an update in 2018 the cameras went dark. I have ignored it until recently when they quit working. I just had a tech switch out for new cams and main box. These cameras are supposed to be n

Questions

 • Device Troubleshooting

63

5

0

Rewards Card DoesNOT work

I was able to use my rewards card one time online. Now, it repeatedly gets declined when I try to use the remaining balance. Can't you just issue a check? What the heck?

Questions

 • AT&T Fiber Account

18

6

0

Unresolved Router Issues

My router has been randomly disconnecting throughout the day for the past 30 days. This is very frustrating because I'm WFH. AT&T has replaced the router twice in the last two weeks. My laptop, TV, firestick, Alexa, etc., are not working. Please help!

Questions

 • AT&T Fiber Equipment

27

1

0

Order

I placed an order for 2 Apple watches on Wednesday and now it’s EOD Friday and the status still shows “In Progress”. Why have the devices not shipped yet? The email receipt stated the total due will not be charged until devices ship but it was charged same day as order and devices have not been ship

Questions

 • Wireless Account

44

1

0

Device unlock issue

I’ve had this device paid off for over a month now and it still gives me the error when I try to unlock it. Any help would be appreciated I’m trying to give it to my son and he has another Service provider.

Questions

 • Phone & Device Upgrades

19

1

new tower was built in my area, when will it be working?

Hello- a new tower was built in my area, has power but not antennas yet. It is located in Orr, MN. Any idea how long it will take it to go up and running?

Questions

 • Network Coverage

14

2

0

Ebb phone and/or internet

I have internet with you and I believe it's on the ebb service, can I also get the wireless phone on this service or is it for only one service?

Questions

 • Other Phones & Devices

14

1

0

ATT’s Support for activation

I don’t know what I was thinking. I used to be accused of being a masochist for staying with ATT when people would see me on the phone with support for hours; often many hours.  Fast forward 6 years; I decided to get ATT internet.  That only took 17 phone calls and about 11 hours on the p

Questions

 • Apple

36

1

0

Horrible Billing experience

I made the mistake of transferring over from T-mobile to AT&T in March. I signed up with the offer of getting 2 FREE iPhone 11’s if I returned my 2, in great condition iPhone 8’s. Well here we are and I’m still getting charged for the so called free IPhones. I call and call and call and call, cl

Questions

 • Wireless Billing

34

4

0

Complaint

How do i file a formal complaint against a local district store manager? I was treated very very badly by a local district store manager here in missouri. I was trying to become a new residential client ive used at&t for over 15 years for my business. Ive never had problems or ever been latebpay

Questions

 • Wireless Account

20

4

0

new purchase of phone and computer(2 in 1)

On February 5,i ordered online 2phones and a Surface Pro 2 (2 and 1). I pay taxes get a confirmation that it cleared my bank then i get confirmation number but when i track it its not valid. This the same thing that happened last year in up losing everything and at did not do anything

Questions

 • Data & Messaging Features, Internet Tethering

7

0

0

My parents have U-verse in TX. I live in Arkansas and want WiFi but stay on their plan. Ideas?

Is it possible for me to get WiFi installed in my house in Arkansas and it be added to my parents existing ATT plan even though they live in Texas? If possible, would it be cheaper than me just getting my own separate WiFi  ATT plan?

Questions

 • AT&T Internet Plans

26

4

0

Travelled to home country and stayed almost a year - Prepaid number lost

Hello everyone - Last year I had to travelled to home country and at that time I requested to ATT to put on hold my number until I am back but unfortunately got stuck here because of COVID-19 since a year and now I was trying to check my prepaid ATT number still on hold or not and for that my frien

Questions

 • More AT&T PREPAID Discussions

12

1

0

How do I file a complaint against a store employee?

I am Posting this in hopes I can receive some resolution to a problem with your Company that happened with my elderly Mother. My Mother is 77 years old and unfortunately is suffering from early dementia. She misplaced her AT&T bill and her phone line was disconnected. She in good faith went

Questions

 • AT&T Phone Account

13

2

0

android 10 won't download to note 9

note 9 (att) has been factory reset and fully charged and connected to wifi. latest software won't download to it.  have used the check for updates on phone for days and days (weeks and weeks) and still no update.  (even changed the dates to future to make sure since it will only check on

Questions

 • Samsung

16

4

0

Military plan at 27/mo for 4 lines

Is this offer to new customers only? I would love to change my plan to something like this, makes it much easier on my wallet!Any info submitted is greatly appreciated.

Questions

 • Wireless Account

10

1

0

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