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HBO With Elite Wireless Plan

I just upgraded my wireless plan to Elite two days ago and i can’t get HBO. I downloaded HBO GO and WatchTV, then i try to log with my AT&T account and always say something went wrong, that there’s a trouble verifying my access. I received a message yesterday that say i have HBO. I press the link an

Questions

 • Device Features

44

1

0

Screen protection

What type of screen protection would you recommend for a Samsung Galaxy Note S20 Ultra 5G device? Tempered or liquid glass protection? If liquid glass how long do you let dry after applying?

Questions

 • Samsung

8

1

0

Wireless Usage

Why are my phones not updating text message usage? It is still showing usage from 9/15/21 billing cycle.

Questions

 • Samsung

6

0

0

The worst customer service ever

I wish i could give att 0 stars i was told that if i add a line and trade in a phone i would get a 1000 off . i got the phone a week later i went back because the phone was defective the store manager told me i hadto call att called them for weeks and now Im being told that im not getting a replacem

Questions

 • Samsung

12

0

0

How do I get help

I need help fixing my phone number

Questions

 • Data & Messaging Features, Internet Tethering

12

1

0

Requesting Fiber to Modernize Rural America

Hello, World! I would like to request fiber optic internet service in my area which is rural. 95693. My landlord is looking into it as well and filled out the request form. We have multiple households at our address so looking at the number of properties in the area is not an accurate dep

Questions

 • AT&T Fiber Installation

28

3

0

AT&T MOBILE SERVICE PRICING FRAUD

Over a year ago i had and "In Home Entertainment Agent" come to my home along with the DirectTV installer and asked if i would like to switch my mobile service to ATT. I chuckled and told him NO because ATT is outrageously over priced.  He asked questions and I answered them than IN WRITING he

Questions

 • Account Features

24

6

0

Unlocked phone compatibility with AT&T - LG GT350

I have spent hours searching the web and cannot find a solid answer. I have access to a Unlocked Triband GT350 by LG. I see this is really an international version of the NEON and harder to find in the U.S. My question is, can I use this phone in America with AT&T? I am thinking I can because of the

Questions

 • Other Phones & Devices

3.2K

3

0

0

Is this level of customer service acceptable ?

I visited the AT&T store on Portage Trail in Cuyahoga Falls, Ohio on January 27, 2021. I spoke with a gentleman named Tyler. I was later told Tyler was the store manager by another employee. I explained to Tyler that I was interested in switching from Verizon to AT&T and that I would also be

Questions

 • Apple

20

2

0

Trade-in iPhone X for iPhone 12 Max Pro

Has anyone had an issue with trading in there iPhone X and received no value? I am really disappointed with AT&T with this scam. I sent my iPhone X and after 4 months there was no credit applied to my bill. When I called the loyalty department their offer was $25 applied to my bill. This was an

Questions

 • Apple

27

14

Free phone from AT&T

Last December I went to a AT&T store to get a battery for a old apple phone which was going to cost me $50 to $60. I was told they were offering a couple of free phones if I add another line. So I did that. I was told that the charge for phone would show on my bill but that I would be getting a c

Questions

 • Wireless Billing

92

2

ATT refuses to unlock my fully paid for device

I recently transferred my phone from an ATT business account to an ATT personal account where I have had service for two full months. When I originally purchased my phone, I paid for it in full. Yesterday, I spoke with a representative who assured me that given the circumstances, I would have no tro

Questions

 • Wireless Account

20

5

0

Calling

I just switched over from straight talk to att almost a month now. Since then I have NOT been able to make or receive calls. I called customer care to get this resolve but they are saying their is not anything wrong. But yet I still cannot make a cal. There has been a network reset done. It still is

Questions

 • Phones, Tablets & Devices

8

1

0

Block group spam emails

I keep getting Grouped SPAM and (Edited per community guidelines)ual content mass emails to cell phone-- how can I block these incoming, originating from an email address to my phone. They are grouped in approx 10 phone numbers similar to mine

Questions

 • Samsung

15

1

0

Housing area with little to no AT&T Coverage

I live in an area that has grown substantially fast and large over the past 8 years. This area still has little to no AT&T coverage.  If outside my house, I can get one bar on the signal, but that's the best.  Will AT&T provide a booster (does that or will that help).  Is the

Questions

 • Network Coverage

13

3

0

DVR not functioning after an installation of an ARRIS Gateway with no coax required

I was sent this Gateway to replace a Gateway that I was told did not support my ATT Signal booster. It arrived and I installed it plugging cable into the correct ethernet port and the network and broadband. The internet worked my hue hub and security camera worked so I assumed it was good to go, pa

Questions

 • U-verse TV Equipment

16

1

0

Closed

BRAND NEW DL72210 KEEPS DERISTERING?

BRAND NEW DL72210 KEEPS DERISTERING? JUST PURCHASED ATT DL72210 AND EVERYTHING WAS FINE FOR ABOUT A WEEK THEN IT DEREGISTERED. DON'T HAVE ANY IDEA WHY? THEN A COUPLE OF DAYS AGO IT DID IT AGAIN. NEW TO FORUM AND OLD, SO ONLY WAY I KNOW TO REPLY.....THANKS FOR ALL YOUR HELP. I THINK I FIGURE

Questions

 • AT&T Phone Equipment

5

0

0

Thank You AT&T For Destroying My Credit

My score dropped 68 points today due to a collections added to my credit report. It says it is for 11 AT&T Mobility but I do not have AT&T... I have been working on my credit for 2 years and you just killed it. Needless to say I am angry! I have contacted my attorney and he suggested I give you a o

Questions

 • Wireless Account

49

2

0

Tech support

I called to get a higher internet speed while me and my family are home. I'm working and my children are in college needing to attend classes. They came to increase the speed and knocked out all my services 5 days ago. I need help

Questions

 • AT&T Internet Account

24

1

0

my former employer has been hacking all my ISP's for the last 2 years, , I have had over 10,000 attacks and replaced 7 computers.

I need some extra protection, i will need a new modem as then have my MAC Address and IP #I get about 300 Attracts Daily below is just a tiny sample of what's going on.( recent logs ) No. Time                       Src IP      

Questions

 • AT&T Internet Email & Security

19

2

0

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