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Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu
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• Wireless Account
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Can anyone explain the difference between "City District Sales Tax: and "City Sales Tax", both of which appear on my AT&T U-Verse wireless, internet, TV and U-verse Voice billings? How do they differ from "Local Sales Tax" which is listed as a separate charge?
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• Wireless Billing
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Hi, I'm currently on a family plan through att with a buddy of mine and my 2-year contract is almost up. I'm wondering if I can go ahead and setup my own Individual account with my own name and payments. the only kicker is, I'm only 17. If i buy a phone and plan online, will i need to be 18 or older
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• Wireless Account
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Are you trying to configure a router to work with your AT&T DSL modem? Click Connect a non-AT&T Provided Router for some basic steps! ~Delia
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• AT&T Internet Equipment
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Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th
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• Wireless Billing
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To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex
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• Wireless Billing
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I got a spam SMS from 31850 asking me to sign up for some quiz, I just ignored it, I've always heard not to reply 'STOP' to spamers because then they know your number is real and being spammers they don't care what you reply. I've seen messages on this board where people reply 'STOP' and it does no
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• Data & Messaging Features, Internet Tethering
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Hello Community! I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)! Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below. For more informatio
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• Samsung
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Can you purchase your own modem or do you have to lease from ATT?
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• AT&T Fiber Equipment
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My blue HD light is not on. Am I recieving HD signal?
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• U-verse TV Equipment
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Does anyone know if Gingerbread (2.3.5) will be the last update for Captivate (Galaxy S) phones? Thanks, Joe
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• Android
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on my account history I can see all my texts and calls but is there a way to see what the texts say?
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• Account & Usage
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I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this
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• More AT&T PREPAID Discussions
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Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?
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• Wireless Billing
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I’ve had this router modem combo for years. I thought I could upgrade to something else and my Internet would be faster. It is used mostly it is for a Wi-Fi only. I have dsl..basic internet plan 6 mbps.
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• AT&T Internet Equipment
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My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance
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• Plans & Features
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Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins
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• AT&T Internet Equipment
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For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n
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• U-verse TV Account
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Learn how to change your Wi-Fi Password and Network Name There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too! Download the app (iTunes or Android) or check out the web version. Sign in to the app us
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• AT&T Internet Features
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Hello, I want to change my voicemail greeting to the default message that includes my name. I have an iPhone 4S. I selected the "Default" greeting from the voicemail menu, however that reads the digits of my phone number instead of my name. I called the voicemail setup by holding 1 and recording my
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• Account Features