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Blue HD Light

My blue HD light is not on.  Am I recieving HD signal?

Questions

 • U-verse TV Equipment

23.9K

13

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0

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UVERSE IN MY NEIGHBORHOOD IN THE BRONX

When will U-verse be launched in the Bronx

Questions

 • U-verse TV Account

1.9K

3

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Galaxy Note 2..when?

Very disappointed to read that not only will the LG Optimus G arrive before the Note 2, Sprint will have it on sale well before AT&T. Whats the hold up here? The release date is Oct 24th and you wont have it for sale? You guys carried the first Note exclusively and now you put the follow up and the

Questions

 • Android

11.3K

13

0

0

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Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Hello Community!   I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!   Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.   For more informatio

Questions

 • Samsung

73.3K

87

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Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

Questions

 • AT&T Fiber Equipment

286

2

0

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How to unsuspend & restore my AT&T account

Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?

Questions

 • Wireless Billing

240.5K

13

0

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Atrix 2 manual

Is there a manual detailing the Atrix 2 functions and features, or just the little Quick Start foldup that comes in the box? Thank you!

Questions

 • Android

3.2K

2

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0

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Closed

AT&T Trade In Program

A Program for Recycling Wireless Phones, Smartphones, Batteries & Accessories You shut off the water while brushing your teeth. You hit the office light switches off at the end of the day. You even dig through the trash bin to salvage those recyclable aluminum cans. But when it comes to electr

Questions

 • Apple

69.7K

1

0

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Teacher discount for the authorized user

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

Questions

 • Wireless Billing

2.8K

9

0

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Can I sign an Individual Contract since im only 17?

Hi, I'm currently on a family plan through att with a buddy of mine and my 2-year contract is almost up. I'm wondering if I can go ahead and setup my own Individual account with my own name and payments. the only kicker is, I'm only 17. If i buy a phone and plan online, will i need to be 18 or older

Questions

 • Wireless Account

4.4K

2

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Remote control needed for Samsung Plasma PN51D530A3

have a plasma tv that I cannot prgram the uverse remote to operate it - Samsung plasma pn51d530A3

Questions

 • U-verse TV Equipment

5.2K

2

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how can I view what the messages say on account history

on my account history I can see all my texts and calls but is there a way to see what the texts say?

Questions

 • Account & Usage

453

2

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Newer router modem combo to replace NVG510

I’ve had this router modem combo for years. I thought I could upgrade to something else and my Internet would be faster. It is used mostly it is for a Wi-Fi only. I have dsl..basic internet plan 6 mbps.

Questions

 • AT&T Internet Equipment

398

4

0

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Lost phone & SIM, can I still keep same number?

I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this

Questions

 • More AT&T PREPAID Discussions

56.1K

7

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0

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Multi-Factor Authentication Issue

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

Questions

 • Online Account Access

1.2K

4

0

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Porting number from different metro areas

Hello, I moved recently from New York to Atlanta. My current cell phone is not with AT&T and out of contract. I would like to keep my NY number at least in the short term. I was in Best Buy today and they told my I could not port my number. I was on a chat with an AT&T rep and they said I could. I'm

Questions

 • Wireless Account

3.3K

1

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0

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ATT Fiber, upload speed faster than download speed

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

Questions

 • AT&T Fiber Equipment

3.2K

11

Accepted Solution

Official Solution

Closed

Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Questions

 • AT&T Internet Equipment

18.7K

230

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Closed

How to Restart and Factory Reset your Gateway

Restarting and Factory Resetting your gateway is a common fix for many issues. However, if there is an issue in your area, this will not help. To check to see if there are any issues in your area, check out this post.   Things to note while the gateway is restarting: Some LED lights

Questions

 • AT&T Internet Features

347.8K

5

0

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Calendar Sync Error

I've just noticed that when I sync my iPhone (3G) with Outlook ... The dates of appointments on the phone show up as being an hour later than on Outlook. There must be a simple explanation and fix for this. Can anyone help? Thanks

Questions

 • Apple

3.4K

5

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