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Explanation of how taxes are charged on wireless account

Can anyone please explain how the taxes are calculated on a wireless account of ATT. I have a family plan with 5 lines and i see the following taxes. Federal Universal Service ChargeMI State Access FundMI State Telecom SurchargeRegulatory Cost Recovery Charge9-1-1 Service FeeCounty 9-1-1 Service Fee

Questions

 • Wireless Billing

2.9K

8

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0

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Cancelling my AT&T Account - What else do I pay for asides from ETF?

I'm switching carriers and I need to cancel my AT&T wireless service. I know I'll need to pay an ETF, which I'm fully prepared for, but I'm wondering what other fees I'm going to have to pay.

Questions

 • Wireless Billing

33.7K

14

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0

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Multi-Factor Authentication Issue

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

Questions

 • Online Account Access

1.2K

4

0

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Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

335

5

0

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Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

Questions

 • AT&T Fiber Equipment

282

2

0

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DSL drop for few seconds every hour

My service is DSL without home phone. I used uverse high speed internet before DSL. When switch to DSL, it use same line inside the house to connect to DSL so I am very sure there's no problem on the wiring inside the house. The DSL modem doesn't close to TV or other electric device. Every time the

Questions

 • AT&T Internet Security

7.5K

8

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How do I change the view in the Guide to a day in the future?

How do you change the guide to a future day?  It's Saturday and I want to mark a program next Tuesday for recording.  I can get there by just holding down the right arrow and let it move through all the hours between now and then, but there must ge a way to jump to a future day.  ATT tech support --

Questions

 • Watching U-verse TV

1.8K

3

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

 • Android

105

2

0

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My upgrade date changed in the last few weeks?? why??

I have been a customer for several years, changed numbers back in 2011 due to the fact i moved in state to a new area code. Bought new phones as well. Have had Auto Pay for almost the entire time. I checked my upgrades middle of Sept to see one was i believe 10/18/12, one was 10/30/12 and one was 7/

Questions

 • Phone & Device Upgrades

4.2K

5

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

Questions

 • Plans & Features

128

4

0

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Metro Detroit/South East Michigan OUtage

Any word on loss of service in the Metro Detroit Area?

Questions

 • Wireless Account

7.1K

10

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Closed

SIM Cards Helpful Links

A Guide to AT&T SIM Cards

Questions

 • Other Phones & Devices

2.1K

1

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Total Home DVR suddenly not Total Home

My Total HOme DVR is no longer Total HOme - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded.  Then i will show recorded shows and then flash and s

Questions

 • U-verse TV Equipment

2.1K

4

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0

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Traveling with iPhone to Mexico

Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

Questions

 • Account Features

206.8K

7

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Closed

Connecting a non AT&T provided router to your AT&T Internet connection

Are you trying to configure a router to work with your AT&T DSL modem?  Click Connect a non-AT&T Provided Router for some basic steps!   ~Delia

Questions

 • AT&T Internet Equipment

10.5K

1

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Official Solution

Looking for some sort of parental controls thru the 3801 gateway

I recently was able to upgrade from the 3800 to the 3801 by calling support and asking for the newer device. Primary driver was the information below that came from the 3801.pdf on the 2wire site. Has anybody been able to find anything like this in the 3801 setup? To me it looks like I have the exac

Questions

 • AT&T Internet Equipment

2.4K

2

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Official Solution

How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

Questions

 • Wireless Account

1.9K

3

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Strange Bitloading pattern

Would anyone here care to comment on my connection? While my service is usually pretty good, the bitloading pattern I see here seems very strange to me.  I apologize if I've put in too many pics. I thought more might be better. The only trouble shooting I have done so far is to shut off everything e

Questions

 • AT&T Internet Equipment

2K

3

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0

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Can I sign an Individual Contract since im only 17?

Hi, I'm currently on a family plan through att with a buddy of mine and my 2-year contract is almost up. I'm wondering if I can go ahead and setup my own Individual account with my own name and payments. the only kicker is, I'm only 17. If i buy a phone and plan online, will i need to be 18 or older

Questions

 • Wireless Account

4.4K

2

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Atrix 2 manual

Is there a manual detailing the Atrix 2 functions and features, or just the little Quick Start foldup that comes in the box? Thank you!

Questions

 • Android

3.2K

2

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