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hot to stay on att site

Every time I try to go onto att.com it directs me to direct TV. I've been trying to get onto see my lines to reactivate a suspended one but cant. is there an easy fix or walk through for it.

Questions

 • Wireless Account

5

0

0

Rude customer service

So I called customer service today and since my issue of being over billed was not resolved, I requested to speak with a supervisor and he hanged up the phone on me telling me there is nothing AT&T can do for me . This is very rude and I am taking this issue to higher rank. It’s

Questions

 • Plans & Features

28

1

0

move numbers from cloud to phone

I got a pop up on my phone from At&T asking me if I wanted to back up my phone contact list. I said yes. However, it moved all my contacts from my phone. How do I get them back?

Questions

 • Android

14

1

0

The Forwader Option disappeared from the Mailbox List Account Settings - Please help!!!!

I have an email @ att.net that works with a strange platform yahoo / att. I was setting the account's forwader option and delete by mistake,believing that it would delete only the mail that was previously configured to forwader, the option to configure forwader on the account.Now the forwader config

Questions

 • AT&T Internet Email & Security

12

8

0

Bad service

I can't complete a call... Its frustrating... Im ready to can ATT.. one bar half bar, dropped calls.. zip code 89031 MSW

Questions

 • Network Coverage

9

1

0

ATT Uverse In my Neighborhood

We don't get ATT internet service in my neighborhood in Fort Worth. We can get a Viasat dish or some other dish, but they are not very good.  ATT Uverse fiber optics is available close by, but it has not been moved to this neighborhood (Covered Bridge Canyon subdivision).  How can we star

Questions

 • AT&T Fiber Installation

16

1

0

Does ATT allow an individual to reserve a previous leased number?

I had a specific number, under contract, and lost that contract due to temporary life circumstances. Would I be able to call and specifically reserve the number when it comes out of contract/available? Idk how the numbers and all work for what's where or whatever.. but to be frank, I am a bit

Questions

 • Wireless Account

12

1

0

iPhone 12 64Gb paid cash online (not billed monthly) buyer's remorse policy?

I purchased via MyATT app (online not in-store), and when received on 6/1, didn't activate for a few days. Then noticed I ordered 64Gb vs. 128Gb.  Had already transferred all from old phone (6s), and was going on a trip.  So I called customer care, (have the name), he explained if purchas

Questions

 • Apple

12

1

0

Gaining access to your old texted messages

Years ago you could. And I think that it is lousy service that you no longer provide. I'm in an emergency here & need to review old text messages I deleted and You can't help me in 2021. But yet just a couple years ago I found myself in a similar position & had access. And I'm paying you how

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

Closed

AT&T's Response to Severe Storms in Iowa

Our thoughts are with everyone impacted by severe storms, in the Cedar Rapids, Iowa area and our customers who have friends and family there. AT&T is working around the clock to help the people prepare for and recover from these severe storms. For the very latest information, please refer to A

Questions

 • Wireless Account

6

0

0

I am a residential customer NOT an enterprise end-user!!

AT&T used a clandestine backdoor to configure firmware meant for Bussiness Security by mistake on my PERSONAL phone for NO justifiable reason. At&t configured it as a corp.-owned mobile managed device - Exactly how "secure" is enterprise service if you've accidently given it to me -Your RESI

Questions

 • Samsung

29

1

0

Robbed of my promised Promotional Credit

In March of 2020 AT&T had some promotion going on, my husband has been a member for a while and so he wanted us to have a family, n we called in and learn of the promotion then he asked me to move my services from T-Mobile, like a bloody (Edited per community guidelines) I listened, they ask me

Questions

 • Wireless Account

31

4

Wrongful Charges on Account

Hi,    I'm writing to dispute wrongful charges that appeared on my account. The charge of over $200 dollars just because there was an accident with clicking plan change. In addition to that, there were no sorts of warning whatsoever on making these high charges for a SIMPLE plan change. I've experie

Questions

 • Wireless Billing

34

7

0

AT&T Employee Hit my Car & Fled

Your employee from your Oakland California branch hit my car and fled.I have the incident on camera.Since she is refusing to give me her information, my only option is to go to the store with the police, so I just wanted to give you guys a heads up.

Questions

 • Data & Messaging Features, Internet Tethering

39

2

0

Cracked pedestal - unsafe hazard

I have cracked pedestal in my backyard with exposed wires and cables and have young children that play on swingset that’s very close to pedestal Please come remove ASAP as hazard for kids safety and neighborhood

Questions

 • AT&T Phone Equipment

33

1

0

Activate my new wireless home phone ZTE WF 720 with old phone number.

The old WF 720 did't work, so I did buy new same device ZTE-WF720 . Signal shown RED (moderate) and phone disconnects. what I think the sim card (old phone no.) need have to do activate with the new device. In additon, my prepaid account is suspend but...I can't make refill in online because I don

Questions

 • AT&T Phone Installation

20

1

0

Internet bgw210 not working

I just got my at&t internet and my service date was set on march 23rd after 2pm. I did set up everything and the broadband and wps lights were all red, i did follow all the troubleshoot requirements yet to no avail. My smart home manager is set and its showing offline. i've been on the line for over

Questions

 • AT&T Internet Installation

25

0

0

Technician

I was wondering if i can get someone from at&t to install my "self-install" equipment. I thought I could do it on my own but clearly i can't. Will I have to pay for one? If so, how much. What number from at&t do I contact? Thanks!

Questions

 • AT&T Internet Features

17

1

0

Cannot get att mail

I have a message at bottom of the screen on my iPhone stating I cannot get emails because I do not have my password entered. My password is on the email accounts page. I have deleted my account and restarted it again still have same problem. What can I do? Please help!

Questions

 • Apple

17

1

0

Internet on Devices goes in and out after installing Google Nest Wifi

I have a Pace 5268 Router, Every since I installed the Google Nest Wifi, the internet on the wifi will drop on various devices like my laptop and cell phone. It states that it's connected to the wifi but there's no internet. After I disconnect from the wifi and reconnect, the internet on the wifi w

Questions

 • AT&T Internet Equipment

45

9

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