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Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

 • Wireless Account

71

5

0

Cell Service for Phone and Internet are Terrible

In many part of the Valley in Arizona the cell reception with AT&T is terrible, we are lucky to get maybe 1-2 bars. In our community where we live everyone who has AT&T is complaining we get 0-1 bars, and a lot of people have switched providers due to the service. We are in a newer developme

Questions

 • Network Coverage

19

1

0

I'm not sure what is needed! HELP!?

Hey there! My green data cable doesn't seem to fit into the broadband port in the back of my modem. I've tried to research but it all leads to a dead end so I am at a loss of what I need or am doing wrong. If anyone could shed some light on what I am doing that would be great!! Thanks NHD

Questions

 • AT&T Internet Equipment

343

2

0

Att internet protection

How do you go about getting the free internet protection that Att say they offer. I have been trying for the last two days and have talked to Att people who keep saying the issue is fixed when it is not.  When I click on download English version it to me to a screen that keeps saying there is

Questions

 • AT&T Internet Email & Security

20

2

0

Turn on Call protect on digital home phone

Can't find where to turn on call protect for my digital home phone

Questions

 • AT&T Phone Features

45

1

0

Wifi Router History

Does AT&T Home Routers currently store history of devices connected by WIFI and at least URL's that can be retrieved by owner? I was able to login as Admin by entering IP address to see router connection, devices, etc. I've chatted with AT&T and get to the Home Device page, but was unable

Questions

 • AT&T Internet Features

189

1

0

down lines

I've been trying for two days to get some one to come out to 3131 S Haskell Ave in Dallas Tx because the lines are down and across the roadway obstructing traffic. its a serious hazard that could cause a wreck. please contact me ASAP !!!!  I have tried the chat system wtih no hope.  I am

Questions

 • AT&T Phone Equipment

15

4

0

Re: AT&T Rewards

­ AT&T Rewards Many qualifying U-verse customers often have the fantastic opportunity to take advantage of the AT&T Rewards offer. However, some of the common questions are "Where is it?" "When am I supposed to receive it?" "Once I get it, how do I activate it?" etc. Here at AT&T

Questions

 • AT&T Internet Account

63.6K

23

0

unlock status.current status in progress

Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly

Questions

 • Apple

279

1

0

Request a Call Back from AT&T Wireless

Hello, How do I email AT&T Wireless or request a call back? As a result of not being able to contact AT&T (I again was on hold for 50 minutes this morning) my bill is financially out of control & no longer managable for me. I work & waiting on hold for hours is not practical

Questions

 • Wireless Billing

85

7

0

Roadside assistance

Will my roadside assistance cover me from my home to a repair shop?

Questions

 • Wireless Account

26.6K

14

0

0

Mysterious Groupchat With Pornography Links

Someone keeps sending pornography links in groupchats with multiple numbers that all use AT&T. I've been in at least 5 of these chats and it's honestly so scary. They add random people, send lewd website links, and send messages from our personal phone numbers. Please look into this, because it'

Questions

 • Data & Messaging Features, Internet Tethering

191

1

0

Duped AT&T with HTC ONE X 2. 1ST HTC GAVE ME FREE & SHUT DOWN.

In 2003 I had a phone that 2013 I dropped in the phone the I don't know what was wrong with it I'll drop it in water I think but I called again AT&T because I was a different world I don't know what it was I don't know why I can't remember but I called AT&T to get my phone replaced it was an

Questions

 • Other Phones & Devices

27

4

AT&T Lost my trade-ins

I cannot get anyone to assist me with the resolution to this problem I have spoken with customer service, the trade-in department. Neither of these folks (who are very pleasant) can help me. I returned four i-phones upon receipt of my new phones from ATT. I switched from Sprint to save money. Howev

Questions

 • Other Phones & Devices

1.6K

51

A contractor who works for AT&T is scamming people & robbing them

You have a guy named R$*# Price who is a 47 yr old caucasion man about 5'9" shaved head, black stubby teeth & very skinny who is going into neighborhoods scamming people. He told me that for 700 dollars he would set up direct tv through AT&T & I could have unlimited direct tv cable for a

Questions

 • AT&T Internet Email & Security

27

4

0

Att inbound calls and text from US to foreign country

I am in Pakistan for last few weeks and not able to receive calls/text from US to pass multi factor O365 authentication to resume my office work while travelling. When try dailing Att support from G20 Samsung phone to 611 or 1 314 925 6925, its says emergency user only.  Wifi calling is

Questions

 • Network Coverage

21

3

0

auto vs manual reloading of call time

my account shows that my $25 monthly plan "account balance expiration date" 90 days from the renual dateon another line it shows my "rate plan expiration date" 30 days from the renual if I turn off the auto-reload feature can I wait longer than 30 days - ie 2mos or until my minutes get low - to relo

Questions

 • More AT&T PREPAID Discussions

3.1K

4

0

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Re: wifi

The wifi password (network key) should be printed on a label on your router. Alternatively, you should be able to login to your router by going to http://192.168.1.254 where you should see the network key listed.

Questions

 • AT&T Internet Equipment

608

0

0

0

Holiday Topics

  Hello Community!   We here at AT&T understand how frantic the holiday season can get! From finding the right gift, to planning the perfect dinner, or just trying to stay sane during that layover in Tuscon, we appreciate how much energy is needed to pull off an amazing holiday!  

Questions

 • Wireless Account

1.5K

4

0

0

Re: How do I respond to a private message

You have to sign in to the forum, click on the envelope, click on the message to read it.  then you will see a reply button for PM’s

Questions

 • Community lounge

1.3K

0

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