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We upgraded from DSL 6mbps to U-verse High Speed Internet Max 12mbps but only getting 8mbps

When I do a speed test with a laptop directly connected to NVG510 to rule out any contention I only get around 8mbps: http://www.speedtest.net/result/1811497767.png   http://www.dslreports.com/im/101089700/2505.png   http://prntscr.com/6omqv     The Broadband Statu

Questions

 • AT&T Internet Equipment

7.3K

6

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Routers and Home Networks

I bought a laptop just before I switched from cable to att.  I was hoping to be able to use the laptop all over the house.  My problem is that I can only log on to the internet if I am about 10 feet from the desktop.  If I am going to do that, I don't really need a laptop.  I want to use it in other

Questions

 • AT&T Internet Equipment

2.6K

1

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

Questions

 • Wireless Billing

1.4K

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Metro Detroit/South East Michigan OUtage

Any word on loss of service in the Metro Detroit Area?

Questions

 • Wireless Account

7.1K

10

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Total Home DVR suddenly not Total Home

My Total HOme DVR is no longer Total HOme - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded.  Then i will show recorded shows and then flash and s

Questions

 • U-verse TV Equipment

2.1K

4

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0

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Porting number from different metro areas

Hello, I moved recently from New York to Atlanta. My current cell phone is not with AT&T and out of contract. I would like to keep my NY number at least in the short term. I was in Best Buy today and they told my I could not port my number. I was on a chat with an AT&T rep and they said I could. I'm

Questions

 • Wireless Account

3.3K

1

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0

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My rate package...

Hello, I have a question: I am confused. 🙂 If my rate plan says 2.00 a day, is that 2.00 a day no matter HOW many phones calls I make ( say for example, I make 10 phone calls in one day) is that 2.00 PER call, totalling 20.00 or 2.00 TOTAL for ALL calls? Does this make sense? Thanks!

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 • More AT&T PREPAID Discussions

1.1K

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Strange Bitloading pattern

Would anyone here care to comment on my connection? While my service is usually pretty good, the bitloading pattern I see here seems very strange to me.  I apologize if I've put in too many pics. I thought more might be better. The only trouble shooting I have done so far is to shut off everything e

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 • AT&T Internet Equipment

2K

3

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Understand Your First Bill-DSL/Internet

Have a few questions regarding the charges on your first bill?  Check out this great article that answers many of the commonly asked questions!   Understand your first bill

Questions

 • AT&T Internet Account

3K

1

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How do I change the view in the Guide to a day in the future?

How do you change the guide to a future day?  It's Saturday and I want to mark a program next Tuesday for recording.  I can get there by just holding down the right arrow and let it move through all the hours between now and then, but there must ge a way to jump to a future day.  ATT tech support --

Questions

 • Watching U-verse TV

1.8K

3

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High Second bill

Hello guys I just signed up for Wireless service on November 5 and I was surprised to find out that my second bill is $354.97 and my first bill was $105.95. Can anyone help me figure out why this is. My plan is the Mobile Share with Unlimited Talk and Text with 6 GB of data. And I have 2 HTC One X s

Questions

 • Wireless Billing

2.4K

2

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VOICE DIAL for Captivate 2.3.? upgrade ?

From 2.1 to 2.2 I  have been told by Samsung and AT&T that Voice Dial via BlueTooth is available. Not!My LG Incite, Nokia E71x and some Motorola Clamshell ALL supported "speak name automatically dial via Bluetooth connection" --- This is what I am looking for as an in-car hands free requirement.Does

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 • Android

3.3K

8

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Connecting a non AT&T provided router to your AT&T Internet connection

Are you trying to configure a router to work with your AT&T DSL modem?  Click Connect a non-AT&T Provided Router for some basic steps!   ~Delia

Questions

 • AT&T Internet Equipment

10.5K

1

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Closed

Blocked from Websites?

We have a great support article Why are you blocked from some websites and not others that provides some awesome information detailing help to resolve this issue!   ~Delia

Questions

 • U-verse TV Account

1.2K

1

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ATT Mobile Remote iPhone App Locked Out

I have read that several other users have been locked out from accessing Uverse TV web remote through the iPhone application.  This has happened to me as well.  This occurred because of entering the wrong password too many times.  I have since changed my password and reinstalled the app on the iPhon

Questions

 • Watching U-verse TV

8.3K

7

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

Questions

 • Android

1.7K

3

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When am I suppose to get my rebate for my modem? this better not be a scam

I got my service turned on a month and 10 days ago and I have not heard or seen anything about getting my $100 rebate. When exactly is that suppose to show up?

Questions

 • U-verse TV Account

6.7K

1

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2 programs stopped sending mail

I have two programs that stopped sending messages. Both have worked fine for years and stopped recently (different dates) sending mail, without any changes at my end. 1. A compuserve POP account which is set with the ATT SMTP server for sending. It has worked for years without any problems. But toda

Questions

 • AT&T Internet Features

1.9K

13

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Another Loss

My family and I were watching "The Unit" about 3 hours ago. The picture froze, and then started ff, and rew and I couldn't control it.  Then the DVR just locked up.  I did a soft boot, got nothing.  Did a hard boot got nothing.  When DVR finally came back all recordings were gon

Questions

 • U-verse TV Equipment

2.2K

5

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GOING ON CRUISE HAVE A DROID PHONE

Going on a 4 day cruise. Have the Samsung droid phone. I get many text updates etc daily. When we are in Cozumel, what are the rates and if high how do i shut off the texts. I have unlimited messaging...Thanks in advance.

Questions

 • Wireless Account

10.8K

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