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Need to cancel service, or remove a line from your account?

We hate to see you go, but we're here to assist you. For a line of service, tablet, or wearable, here are a few things to consider: Have an installment plan - Any unpaid installment balance is due on your next bill when you cancel service for the tablet or wearable linked to the plan. Learn h

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7.4K

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U-Verse Remote Troubleshooting/Tips/Setup/resetting to factory

U-Verse Remote Control Troubleshooting Tips   U-verse Remote Control Help   U-verse remote control setup   U-verse Easy Find or Xbox remote control setup   Resetting the U-verse remote control to factory settings   Did a post have a solution that worked for you? Help other people find solutions fast

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7.3K

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How do I change the view in the Guide to a day in the future?

How do you change the guide to a future day?  It's Saturday and I want to mark a program next Tuesday for recording.  I can get there by just holding down the right arrow and let it move through all the hours between now and then, but there must ge a way to jump to a future day.  ATT tech support --

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Another Loss

My family and I were watching "The Unit" about 3 hours ago. The picture froze, and then started ff, and rew and I couldn't control it.  Then the DVR just locked up.  I did a soft boot, got nothing.  Did a hard boot got nothing.  When DVR finally came back all recordings were gon

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Gateway Help!

Hey Guys i would like to know the Diffrences betwwen 3801HGV-B And NVG510. Any diffrences small or large please post thank you. Good to be back after so long 🙂

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Web Remote Access Webpage on PC is flaky

The recorded show data displayed on my PC webpage is not accurate.  The PC webpage shows 85 recorded shows and the DVR shows there are only 84 shows recorded.  I've also had occasions where I've tried to delete recording from the web page only to find them still on the DVR. I was told that by having

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Understand Your First Bill-DSL/Internet

Have a few questions regarding the charges on your first bill?  Check out this great article that answers many of the commonly asked questions!   Understand your first bill

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When am I suppose to get my rebate for my modem? this better not be a scam

I got my service turned on a month and 10 days ago and I have not heard or seen anything about getting my $100 rebate. When exactly is that suppose to show up?

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How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

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Simultaneous Power on/off not working

Hi; Have STB, Vizo TV, Onkyo receiver (on AUX) all programmed into Standard Remote Control and working properly, except for the power on/off simultaneously function.  When I add the receiver to the power on/off simultaneously list, the TV is erased from the list (ie. ATT button then power now contro

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

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1.7K

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Remote control needed for Samsung Plasma PN51D530A3

have a plasma tv that I cannot prgram the uverse remote to operate it - Samsung plasma pn51d530A3

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

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My rate package...

Hello, I have a question: I am confused. 🙂 If my rate plan says 2.00 a day, is that 2.00 a day no matter HOW many phones calls I make ( say for example, I make 10 phone calls in one day) is that 2.00 PER call, totalling 20.00 or 2.00 TOTAL for ALL calls? Does this make sense? Thanks!

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

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Samsung Captivate Updates

Does anyone know if Gingerbread (2.3.5) will be the last update for Captivate (Galaxy S) phones? Thanks, Joe

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New email subaccount

How do I find and log in to my new email sub-account

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ATT Mobile Remote iPhone App Locked Out

I have read that several other users have been locked out from accessing Uverse TV web remote through the iPhone application.  This has happened to me as well.  This occurred because of entering the wrong password too many times.  I have since changed my password and reinstalled the app on the iPhon

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Free HDTV

Now that DISH Network is offering HDTV for free when will Att-U-Verse follow before it starts losing loyal customers. I believe that HDTV is becoming the norm, and that charging extra is for something that is not special is unnecessary.

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Emergency calls only

Please HELP! I'm disabled, home alone except my dogs, and don't have a home phone. I also have surgery scheduled for Friday and it's necessary for me to make several calls in the next couple of days, this is scary. I just tried to make a call to my grandson who is supposed to be with me after surger

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