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iPhone X - FAQ (Frequently Asked Questions)

The iPhone X is Apple's newest vision. It is a revolutionary design and getting it has never been easier to order and setup!You may have many questions about the iPhone X, and we have some answers to the common questions.Still have questions? Make sure to comment below, and we'll do everything we ca

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

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Samsung Galaxy Note10+ 5G

The Next Level of Power The Samsung Galaxy Note10+ 5G is coming and with it, a whole new mobile experience. Are you a gamer? Are you an indy filmmaker? Need extra storage space for all of your pictures? You get that + more.    Some of the Next Level features  Next Generation

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AT&T Device Help app for Android

AT&T Device Help can simplify the management of your Android device and identify potential issues that you can fix on-demand. It offers easy 1 button fixes! What can AT&T Device Help Do: Receive on-demand, interactive troubleshooting help for device issues. Get alerts for battery,

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

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2018 FIFA World Cup - Channel Listing & Troubleshooting by AT&T (U-verse)

Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off!   Channel Listing   Didn’t make the trip to Russia? No swea

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Chromecast Version 2 and Ultra

Setting up your Chromecast Ver 2 or Ultra Chromecast allows for streaming in 2 ways. Mirroring, where it interacts with your device to "mirror" what is on your device, and streaming using the apps on your device. With mirroring, internet is not needed and the connection relies on the internal conne

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Inclement Weather - Be Prepared

With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom

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New TV Features

  New Features Coming to your U-verse TV service     Last/Up arrow now has the ability to show the last 4 channels with the Recently Watched option enabled. Menu/Left has been redesigned so all the options can be seen and be less intrusive while watching TV. Right/Options

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The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

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Spam Ads and Pop-Ups – Tips To Remove Them From The AT&T Community

​​ ​​ ​​ You Are The Firewall​​ ​​ ​​ ​​Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. Wi

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Where's my Tech? Access, Missed Appointments and Rescheduling.

Check out more features on myAT&T. A. Check Appointment or Technician Status When you login to the myAT&T app, your appointment details will be displayed on the home page. If you have just scheduled a tech visit, it may take some time to populate in the app. If you still are not see

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Connecting Roku Stick to your WiFi

Connecting Roku Stick to your WiFi Make sure you have your WiFi information.If you do not have it, you can find it here.   Go to Settings > Network > Wireless > Set up new wireless connection. Locate your network from the list of available networks. Enter your password.

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Why Are U-verse Recordings Being Erased? - Solutions from the Community

Learn what you need to to do keep your recordings Are your recordings mysteriously disappearing? Believe it or not, it could be what you are doing. Check out the info below to learn what you can do to stop losing your recordings.     Why are my recordings being deleted? A normal fe

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Anonymous Call Rejection (*77) – Traditional Landline

  Anonymous Call Rejection* (*77) – Traditional Landline Anonymous Call Rejection* (*77) intercepts calls from people who have used a blocking feature to prevent their name or number from being provided to people they call. When Anonymous Call Rejection is activated, callers hear a messa

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Connecting your Google Home

Connecting your Google Home   Open the Google Home app. Tap the Add icon   Set up device   New device  follow the in-app steps. If the Set up devices button is not on the screen: To set up your first device in the Home app,

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Reward Card Never Received

For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n

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AT&T Internet and Email Security

Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun

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Connecting your VIZIO TV to WiFi

Connecting your VIZIO TV to WiFi Make sure you have your WiFi information.If you do not have it, you can find it here.   To Connect your VIZIO TV to WiFi: Press the Menu button on your VIZIO Remote. Go to Network and press OK. You will see a list of wireless networks. Select your

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