Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
New Features Coming to your U-verse TV service Last/Up arrow now has the ability to show the last 4 channels with the Recently Watched option enabled. Menu/Left has been redesigned so all the options can be seen and be less intrusive while watching TV. Right/Options
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Closed
AT&T Device Help can simplify the management of your Android device and identify potential issues that you can fix on-demand. It offers easy 1 button fixes! What can AT&T Device Help Do: Receive on-demand, interactive troubleshooting help for device issues. Get alerts for battery,
Questions
•
Android
Accepted Solution
Official Solution
The iPhone X is Apple's newest vision. It is a revolutionary design and getting it has never been easier to order and setup!You may have many questions about the iPhone X, and we have some answers to the common questions.Still have questions? Make sure to comment below, and we'll do everything we ca
Questions
•
Apple
Accepted Solution
Official Solution
If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email. There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Closed
For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n
Questions
•
U-verse TV Account
Accepted Solution
Official Solution
Setting up your Chromecast Ver 2 or Ultra Chromecast allows for streaming in 2 ways. Mirroring, where it interacts with your device to "mirror" what is on your device, and streaming using the apps on your device. With mirroring, internet is not needed and the connection relies on the internal conne
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Three up your camera game. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and showson the Super Retina XDR display—the brightest iPhone display yet. Experienceunprecedented performance with A13
Questions
•
Apple
Accepted Solution
Official Solution
Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off! Channel Listing Didn’t make the trip to Russia? No swea
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Apple TV Trying to figure out how to get your Apple TV working? Follow these easy steps to get yourself going. Setting up your Apple TV Connect PowerIf possible, connect hardwired via an Ethernet cable Connect to your viewing device with an HDMI cable Turn on your television to
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread! New Tot
Questions
•
Wireless Billing
Accepted Solution
Official Solution
The Next Level of Power The Samsung Galaxy Note10+ 5G is coming and with it, a whole new mobile experience. Are you a gamer? Are you an indy filmmaker? Need extra storage space for all of your pictures? You get that + more. Some of the Next Level features Next Generation
Questions
•
Samsung
Accepted Solution
Official Solution
Connecting your VIZIO TV to WiFi Make sure you have your WiFi information.If you do not have it, you can find it here. To Connect your VIZIO TV to WiFi: Press the Menu button on your VIZIO Remote. Go to Network and press OK. You will see a list of wireless networks. Select your
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory. Q: Is a wireles
Questions
•
Samsung
Accepted Solution
Official Solution
Connecting your Google Home Open the Google Home app. Tap the Add icon Set up device New device follow the in-app steps. If the Set up devices button is not on the screen: To set up your first device in the Home app,
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Closed
Learn why you may be getting it, how to avoid it, and protect yourself Who out there loves to be inundated with unsolicited emails? This digital wasteland of mysterious messages clogging your inbox. Also known as SPAM, appropriately named after that mysterious meat-like substance that most want n
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom
Questions
•
Account Features
Accepted Solution
Official Solution
You Are The Firewall Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. Wi
Questions
•
Device Features
Accepted Solution
Official Solution
Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's Advance Messaging page for more informatio
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Closed
Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096. N
Questions
•
Wireless Billing