Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance
Selected Relevance
Overcharging ATT Access customers

I have paid my bill in full Befire getting reconnected I was told and inkube saw my bill at 19.00. I pay it in full. Then I get a message 3 weeks later saying there has been a reconnect fee of 45.00 applied to my bill. Who charges a reconnect fee after already being connected. Why wasn't this fee ap

Questions

226

0

0

0

Warranty Department returned my phone with a cracked screen that was not there when i sent it

I need your help forum. As a ten year customer with four phone lines on my plan i would expect better from ATT. I own a Nokia 1520 which was experienceing some software problems. The volume would randomly inicrease and the screen would freeze. I contacted ATT and was told that the phone was under wa

Questions

705

6

0

0

Being CHARGED for a phone we SENT BACK (which we have confirmation of)!!

BEWARE OF AT&T...they STEAL from you!!! We wanted to upgrade to the new iPhone XS Max via AT&T, which we have been with for a long time. We ordered it online via AT&T and they sent the new phone, plus a box with a return label to send our old iPhone X back in, which we did well within the allotted t

Questions

165

4

0

0

DOES ATT TREAT EVERY ONE LIKE A CRIMINAL WHEN THEY TRY TO PAY THERE BILL

they treated me like a criminal,ive paid 4 yrs,and they treat me like a criminal ,r nuts,u want 2 lose customers soooooooooooooooooo bad wen there trying 2 pay u.and the lady can steal my money and identity now,drop att cell like a rockkkkkkkkkkkkkkkkkkk   [word filter avoidance]

Questions

241

1

0

0

AT&T agent stole my credit card and charged $800

I had an agent, Deshaun ****, out of your Tampa Florida call center steal my debit card and charge $800 to his lawyer.  I am wondering why you don't care about this?  You have known about it since 9-21-18 when it happened.  You haven't called me and haven't apologized except for the one call represe

Questions

271

4

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.