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Double billed!! They say prorated, but 2 bills equals 2 bills!!!!!!!

Ipad $10.00+plan $30.00+$15 data overage+taxes=Previous bill $56.38New iphone 6 $40.00+$44.50 activation+$100 plan+Ipad $10.00 +taxes 6% should equal about $210.41 right? Prorated charges  $53.48........plus 210.41 = $263.89!!!!!!! How is it possible to have a bill that seemingly combines the old pl

Questions

 • Wireless Billing

2.8K

9

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Wife and I love DirecTV

Wife and I have loved DirecTV, especially their customer service department, for about 17 years.  For Internet, I started with SBC, then they became AT&T, after they started Uverse, moved my POTS phone to Uverse.  Even though I only have to call on them maybe once a year, I do not like AT&T's custom

Questions

 • U-verse TV Account

334

1

0

0

Pay lots of money for little service

I cant enjoy my tablet nor cellular service because of data usage. Its so costly with ATT and slows to nearly non-functional speed after the data is so quickly consumed. Other companies offer unlimited data. I was hoping ATT would catch on but... ATT customer service has also changed, they always ap

Questions

 • Data & Messaging Features, Internet Tethering

164

4

0

0

paying too much

why am i paying $200+ a month for internet and home phone.  seems a bit excessive don't you think?

Questions

 • AT&T Internet Account

227

1

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does ATT not need new custmors?????

I would Like internet where I live. However they say that I can not have it in my area . But my neighbor has DSL but I am in a place where it is not available for ME. But on the web site when I put in my address it says it is available in my area. It does not say but we stop at your neighbors house.

Questions

 • AT&T Internet Installation

116

2

0

0

Why is U-verse Internet so non-competitive?

I've been looking at U-verse for several years, hoping that AT&T would finally start to compete with TimeWarner (now slowly becoming Charter Spectrum) in Southwest Ohio. My opinion: AT&T still isn't competitive when comparing speeds, especially upload speeds, and prices that are posted by both AT&T

Questions

 • AT&T Internet Features

383

3

0

0

Apple Watch via AT&T

I’ve been interested in an Apple Watch for a while.  A friend told me I could get an up-tp-date model for $21.50/month. I Googled and saw it’s true.  But — here is the issue.  My iPhone is under my bff’s account. He pays the fee each month. I’m assuming he has to place the order.  That’s fine. But,w

Questions

 • Apple

151

4

0

0

Closed

Mobile Share Value Plans W/Rollover Data - Information and FAQ

AT&T Mobile Share Value Plans offer a new way to share data on up to 10 devices with no annual service contract while enjoying the nation's most reliable 4G LTE network.   No annual service contract option Unlimited Talk & Text for phones Shared data on up to 10 devices Data options are: 300MB, 2

Questions

 • Wireless Billing

81.5K

1

0

Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

Questions

 • AT&T Internet Equipment

896

2

0

0

Cost of acetel_5044R

I need to know the price of a new acetel 5044R

Questions

 • Other Phones & Devices

310

1

0

0

Cost of service, competitors??

Hi everyone loyal att customer here (maybe). So i have several products through att i have their internet, direct tv ( uverse) prior, and two phones through them. Now we have had issues since day one of our move almoast a year ago and after head ache, after headache, finally got the issue resovled a

Questions

 • Wireless Account

270

5

0

0

Moving a modem inside a home...

If anyone here had to move a modem (U-verse) to another room in their home, I am trying to get an idea about what it would cost. AT&T told me that the cost of just getting the service man here would be $149.00. They told me that he would have to tell me what the cost of moving the modem would be...I

Questions

 • AT&T Internet Installation

748

1

0

0

Phone Upgrade - Monthly Payments?

I upgraded my phone a while ago from an iPhone 3 to a 5. I paid $199. Did I have to make monthly payments? Reason I'm asking is my husband upgraded to an iPhone 6. The price is over $600 with monthly payments. I think that's too much money.

Questions

 • Phone & Device Upgrades

357

1

0

0

Data usage

I've changed from 2 different plans over a course of the past 2 years and it seems the data has ran out either way why is this happening? I don't understand the problem . I just want good service again and to have data all month...

Questions

 • Data & Messaging Features, Internet Tethering

156

2

0

0

Accepted Solution

Official Solution

Access from AT&T: Stay connected with affordable internet

AT&T is offering low-cost wireline home Internet service to qualifying households. Service availability and speed may vary by address. Opportunity awaits! Check availability and apply for the program here today!    Want to learn more?  Check out Access from AT&T FAQ's ne

Questions

 • AT&T Internet Plans

2.6K

3

0

0

Accepted Solution

Official Solution

Cost of an iNID plugged in to a power source yr round?

I recently switched my mom to ATT for her TV (uverse) and internet.Today they came to install and told us that they would have to mount an outside box (iNID?) to our house and use a power source in our garage in order for it to work. Apparently we are 4000 ft away from the home office, rather than 3

Questions

 • AT&T Internet Equipment

2.7K

12

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0

Accepted Solution

Official Solution

Using Formerly Used AT@T GSM SIM CARD in a DZ09 Smartwatch

Greetings, How can I activate and use a formerly used (by me) AT&T GSM GoPhone Sim Card for my DZ09 SmartWatch? Can I even use the Sim Card in the DZ09? I inserted it into the watch and the watch recognized the Sim. Also, what is the cost? 

Questions

 • Wearables

4.5K

10

0

0

Accepted Solution

Official Solution

IMO Discount inactive, work for Best Buy

I am a Best Buy mobile sales consultant and sell/activate AT&T phones almost daily. My IMO discount recently stopped and I am concerned as to why. I cannot afford the full cost without discount and really hope this will be rectified before it affects my next bill. The site tells me to reach out to m

Questions

 • Wireless Billing

1.5K

1

0

0

Accepted Solution

Official Solution

amount/standards needed for a 2 year contract phone

i want to get me a 2 year contract phone becouse i think the deal suits me best. can anyone tell me what i have to have in order to get one? like do i have to qualify or something? also hpw much will it cost me when i do get one?

Questions

 • Wireless Account

2K

2

0

0

Accepted Solution

Official Solution

Justification for Mobile data plan from $150 to $330???

Hello, I would like to know what is the justification for a Mobile Share Plan of 40GB that cost $150 a month to the next level of 50GB to COST $330.00?!?!?! I'm a bit frustrated because this month I used my 40GB in its entirety because my wife is traveling and we have been using Facetime several tim

Questions

 • Wireless Account

538

6

0

0

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