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No active device on account.... cannot use my number. Been without a phone for 3 days.

I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t

Questions

 • Wireless Account

177

5

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0

Accepted Solution

Official Solution

Question Corporate Discount

I'm currently a wireless customer that receives a corporate discount for my plan. I was wondering if this discount can apply to the U-Verse Bundles.

Questions

 • U-verse TV Account

11.4K

2

0

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Where to file a complaint

does anyone know where a complaint may be filed with the corporae offices of AT&T? I've had their wireless services since they were Cingular and haven't had any issues there (pbviosuly aside from the inflated prices) but I've recently had a atrocious time trying to get my Uverse fixed. Long story sh

Questions

 • U-verse TV Account

6.6K

11

0

0

Scammed

I have been scammed by the AT&T online people I called to get service 1 week ago television DirecTV and internet service with a cell phone bundle I was promised so many different things to get to sign when I was transferred over to the internet division of AT&T the phone kept hanging up I called the

Questions

 • AT&T Internet Plans

117

2

0

Like to file a complaint on my first day of being a NEW Wireless Customer not even 6 hours has pass

The Corporate Att store in Spring Hill, FL has been nothing but a problem from the start! I still don't have my phone yet I ordered through Att.com and switched from being a LOYAL Sprint User Since 2003 ordering was fine sales chat support was great processed order within 2 hours I got the pick up e

Questions

 • Wireless Account

572

14

0

0

Need to add an AT&T prepaid account from California to my post paid account in New jersey.

Hi,I need to add my friend's prepaid account number (california att number) to my postpaid account. I was told to do this in a corporate store. The store was not able to add the number saying that the number was from a different market. I am added as an authorized user on the prepaid account too. I

Questions

 • Wireless Account

106

3

0

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AT&T contractor Damage

We are a law office in Columbia SC located at ***. George Sink PA *** is the name of our firm. I need contact email or phone number for the Columbia SC area office that handles contractor installation of underground equip. They damaged our irrigation system quite extensively sometime between Nov 25-

Questions

 • U-verse TV Account

882

1

0

0

Unable to get California Lifeline forms from ATT

This post is about California Lifeline Landline service. I am an ATT customer for 50 years, I'm 70 years old and want to keep my landline in case of medical emergency. I qualify for the landline program so I made my first call to obtain landline lifeline service to ATT on April 2, 2016. I was assure

Questions

 • Wireless Account

1.1K

10

0

I NEED TO REPORT A REPRESENTATIVE

WHY IS IT THAT EVERYTIME I CALL AND ASK QUESTIONS ABOUT MY BILL I GET RUDE AND DISRESPECTFUL REPRESENTATIVES? THIS TIME THE GUY SAID HE DIDNT HAVE TO GIVE ME HIS NAME OR EMPLOYEE # AND THEN HUNG UP THE PHONE ON ME! I HAVE CHARGES ON MY BILL AND I DONT KNOW WHY THEY ARE THERE BUT WHEN ITS TIME FOR AT

Questions

 • Wireless Account

238

1

0

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Customer Relations corporate number

Hi folks, Would anyone have a number for AT&T Customer Relations corporate? I've been talking with Support for over a month and a half with promises of resolution that have not materialized. I'm not upset with Support but I would like to get the issue resolved. Support has admitted the case should h

Questions

 • Wireless Billing

202

1

0

0

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