So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

I had service with Straight Talk who was bought by Verizon. Verizon and Strsight Talk have TERRIBLE CUSTOMER SERVICE!!! They never sent the free Verizon compatible sim and my service went out. I called them to see about transferring my number to my new phone and they said it belongs to ATT. Now I ca

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

I have been waiting for 3 months for packaging to send trade in. No package after 3 requests by phone and in store.  I was told I would get an email with instructions to print a label and take to UPS.  None arrived. I am beginning to feel as if this is intentional and you have no intentio

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Good Day everyone! As of from my topic above, I am here because of my recent problems with switching to att. So let’s get to the point, I was walking to sams club while an att representative greeted me that I could save more from switching to att while at the time i was with Verizon paying $190 m

Why do the trade in credits get applied monthly instead of giving the customer the option to apply it all at once to the cost of the phone? More importantly, why don't you explain this to your customers before they go through with the trade in? If I had known this was how it worked, I wouldn't have

can I use a prepaid att phone on my monthly contract

I still have not received my $150 AT&T gift cards.......when I go on the site it lets me get the $50 gift card but then it states that I need a previous bill to get the $100 gift card I'm assuming. This was never stated when I signed up for the service. It was "get a gift card when signing up on

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the

Hey, I am looking to find out where I can find info on contracting for AT&T. I own a small fiber optic splicing company located in Washington state. We currently are working with Comcast, Lumen, and Ziply. but would love to grow. Thanks.

I’ve been with att for about 4-5 months under prepaid I originally was trying to get an Ipad and switch my iphone over to contract but I was denied and the rep suggested I start with prepaid and comeback in a few months knowing I needed service because nothing else works at my home. Also stating tha

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

This is NOT FULL LETTER PLEASE GO TO LINK FOR FULL EOUOFNT LET SUBMIT ALL TOO MANY WORDS Logan Williams, AT&T management rep show up at my house. here for over an hour. Pushing  sales on me that he was going to give me all these deals that I would have a better deal than I was getting already I h

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

Can we trade in Excellent condition Other network locked device to AT&T for full credit

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

I was told on two long conversations with ATT sales agents about loyal good credit customers offer to get iPhone 12 mini for $1 per month for 36 months so I agreed to buy 3 new phones on this offer. During the calls I told the agents that this deal sounds too good to be true but they assured me that

I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.