I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.

Hi, I am trying to transfer my Google Fi number to AT&T but I am facing a road block. Google Fi provided me with a 5-digit account number. However AT&T requires a account number that is between 9 to 18 digits. So I am unable to proceed with my request. I am looking for some guidance

I'm furious that AT&T made a service change to my account which involves a 12 month contract.  I asked repeatedly on my call if this was month to month or contract, so this was a big surprise to me. I cannot resolve this with them since they are closed for the weekend but I'm wondering what my recou

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

I want to take advantage of the Smoke and Carbon Monoxide detector sale that's going on right now but I don't want to renew another 2 year contract in so doing. I currently have the Premium Securtiy and Automation. Can anyone please shed some light on this? Customer service says that it won't but th

Last month we transferred a cutomers exsisting services over to be billed to us. It was supposed to be at temporary situation as the house the services are being provided for is vacant,and for sale. We were asked several times during the transfer process if we wanted to "upgrade" the exsisiting serv

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

My prepaid account was cancelled in the evening of May 3rd. I have a prepaid account I pay yearly and have about 6 months left on it. Customer service keeps telling me, my account was cancelled because I have a Lg phone. I continue to let them know their system is wrong and I do not have a Lg phone,

Hi, I was an international student in the US but left in March due to the COVID situation. However, since I left in quite a rush, I didn't manage to cancel my phone plan and didn't know then how long I would be out of the country (looking to be at least another year from now). Now, I'm unable to acc

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

My 5c broke and I was given and old phone to use. I am on a family plan and past due for an upgrade. However, my dad is adamant that doing so means we have to renew our contract which he doesn't want to do, so I'm stuck with this crappy phone. Is what he says true??

Hello and thank you for providing this forum. I recently purchased an iPhone 13 Pro for full price--even though I have been an AT&T customer for decades and I am supposedly eligible for an upgrade. No price break! The in-store rep said some people buy a good used phone for $100-$200 just to trad

I have been an AT&T customer since 2008. Last year, AT&T advertised an iPhone XS upgrade for $300, so i traded in my iPhone 6s.  I sent in the trade-in the same day i received the new device.  The trade-in department confirmed receiving the device but they had registered it under

I have been waiting over a month to get the service, it was a long wait for the first install appointment, but it's been a bad year so I was patient and waited, I had the appointment 2 days ago, they rescheduled for today and now they are saying they can do it on January 28th !! Are you kidding me

I had two door to door sales reps show up, uninvited, on my doorstep and talked to me about switching to AT&T. Joseph volunteered that unlike Time Warner, my rates would not increase every year and I specifically asked him to clarify if that meant the rate wouldn't go up after some sort of trial

In January if 2020 I went to a local Authorized user AT&T store to buy the Iphone 11 Pro and turn in my Iphone 7 for a $300 credit. Almost a year later I still don't have my credit. I have been into the store every month since to resolve this issue. The manager has given me the two possible trac

Hi, I have an HTC One M7 and is now out of contract (since Sept 2015). I requested AT&T to give me an unlock code but they replied to me saying  This device is no longer actively supportedThere is no unlock code available for this deviceWhy would the device not be supported??? I followed up with HTC

Fiber outage since Tuesday. Only lies from AT&T. Keep promising they are working on it and I can assure you there is NO ONE working on it. Have only seen Spectrum trucks in community. Posted on here two days ago and I was asked to private message. I did. No response from anyone on here either. I

I currently do not have a contract on my AT&T Family plan. I have had my currently plan for a long time and the newer plans are a bit cheaper.By going thru the change plan option on the website, will it result in any kind of contract terms as there is no mention about it on the site.