I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

When I traded in my iPhone 11 in October 2021, I was given a $1,000 credit for the phone. I purchased an iPhone 13ProMax. I was told I’d be put on an installment plan, pay $30/month and be credited $27/month for 36 months. After 18 months I want to upgrade to an iPhone 14ProMax. I was told I would n

I switched one of my lines from AT&T to T-Mobile on Thursday, June 2nd, 2022. Switching to T-Mobile, I also wanted to take up one of their CarrierFreedom deals, where a customer switches to T-Mobile and they reimburse them for what they paid off from their previous carrier. One of the requiremen

i will be leaving att once my contract is upmy contract is up the 15 so i will be switching to another carrierafter i leave on that day how does the bill work?do i have to pay the full amount for the rest of that month?also will be transfering my number overso i would probably do that about a day be

I wished I'd known the installment payments on the phones is for the number and not the physical phones. My niece is trying to move on to her own phone line but wants to keep her number, she's chosen her future carrier. We added her and did an installment on a new phone when we did, but we gave her

I went into my local AT&T store to upgrade both of my iPhones a 12 pro and a 12 pro max to their corresponding 14 models. I wanted to use the current trade in program being offered, and I knew that I would have to pay off the current balance on each phone.  I was also aware that I would ne

Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I can't seem to find any info on where to view the contract I signed with ATT internet. I'm pretty sure my contract is up so I should be able to cancel, but I'd like to view that prior to making the call to cancel.

I am about 2 1/2 months into my contract with ATT. They have not given me the $100 visa gift card that was promised, and they removed the bundle price from my bill and conveniently can not put it back on. But oh yeah, I can switch to DirectTV and save money. Is there a way to get out of my contract

can I use a prepaid att phone on my monthly contract

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

There is a 30ft wide AT&T easement running through my backyard, at an angle, and somewhat close to the existing deck. We have a designed patio that encroaches into the easement.  There is a lot more room on the property and want to inquire about permission or a variance to build into this

Customer service has failed to remedy my situation. (I’ve been trying to move my Uverse Internet for 3 weeks now to my new home that I purchased and showed proof of purchase to Att. Previous owners had EarthLink, which is just Att internet resold, EarthLink and Att won’t close previous owners accoun

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

My internet speeds are much slower than what I'm paying for and I don't know why? I have Internet 18 and I get 2 down on a good day with a wired connection with no other devices connected. How do I go about resolving this?

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

I am traveling internationally next week and I am frustrated with AT&T. Been their customer for ~13 yrs and getting junk in return. Any help or pointers would be appreciated.   Here are the facts: - Trying to unlock iPhone 6 that I have had for 2+ years - My online account says that I a