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Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

35

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How much hotspot data usage is inappropriate?

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Questions

124

5

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Note 4: Next or 2-year contract?

I'm seriously considering upgrading my Note 2 to the Note 4, but for the life of me I can't decide whether I want to go with AT&T Next or the 2-year contract option. If I go with AT&T Next, I'll do 18 months, the one with the lower payments. My ultimate goal is to lower the monthly bill. Right now i

Questions

2.4K

4

0

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Very POOR customer Service. What is the cost for terminating business internet?

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

Questions

32

0

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Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Questions

47

1

0

Internet Speeds

My internet speeds are much slower than what I'm paying for and I don't know why? I have Internet 18 and I get 2 down on a good day with a wired connection with no other devices connected. How do I go about resolving this?

Questions

40

1

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

60

1

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Broken, inaccessible S10 Phone

So I've been dealing with this for about a week and a half now.. My Galaxy s10 broke a while back (dropped it and the screen cracked), but this time the screen became unresponsive to touch. It would still light up and unlock with the face recognition, but the touchscreen wouldn't do anything. I trie

Questions

70

1

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Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

Questions

72

1

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Porting issue

I have been trying to port my number from Verizon to ATT for almost a month. The first transaction from ATT was blocked by my Bank (As I had selected the option to purchase a new device and my bank suspected it to be a fraud transaction). I contacted my Bank and was informed to request ATT to retry

Questions

97

8

0

ATT ADDRESS BOOK - HOW TO DISABLE

The ATT address book doesn't have an APP and it has recently overtaken my normal contacts operation (ZTE958). How can it be removed or disabled. It takes minutes to load, notes 'provisioning' in the pop up. Eventually you can get to contacts and use them.Thanks for your attention.

Questions

59

1

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BILLING AND CUSTOMER SERVICE

I upgraded my insurance plan to cover all 4 phones on my account. I went from paying $8.99 to $40 per month, So I thought.... 3 years later I find out that the customer service agent never eliminated my prior insurance payment. I call ATT and stay on the line for over 2 hours to hear the customer

Questions

59

4

0

Who do I contact to relocate the utility box on the easement?

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the

Questions

67

1

Internet unavailable when all of my neighbors have it?

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

Questions

53

1

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AT&T back-office not following Customer Care agent's advice - Unlock Request

I am traveling internationally next week and I am frustrated with AT&T. Been their customer for ~13 yrs and getting junk in return. Any help or pointers would be appreciated.   Here are the facts: - Trying to unlock iPhone 6 that I have had for 2+ years - My online account says that I a

Questions

1.8K

16

0

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Trade in package not received

I have been waiting for 3 months for packaging to send trade in. No package after 3 requests by phone and in store.  I was told I would get an email with instructions to print a label and take to UPS.  None arrived. I am beginning to feel as if this is intentional and you have no intentio

Questions

238

11

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Offer scam

I was told on two long conversations with ATT sales agents about loyal good credit customers offer to get iPhone 12 mini for $1 per month for 36 months so I agreed to buy 3 new phones on this offer. During the calls I told the agents that this deal sounds too good to be true but they assured me that

Questions

880

4

Easement through backyard where we plan on building a patio

There is a 30ft wide AT&T easement running through my backyard, at an angle, and somewhat close to the existing deck. We have a designed patio that encroaches into the easement.  There is a lot more room on the property and want to inquire about permission or a variance to build into this

Questions

84

1

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Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

97

1

0

Why Direct TV and AT&T Lost 10 Billion in 30 days After Deplatfroming NewsMax and OAN

I want to express my displeasure with your decision to deplatform Newsmax TV. It was a terrible decision, and as a result, we will be cancelling our 5 phone cell phone coverage with you after 11 years. You go woke you go broke.

Questions

526

14

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