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Trying to reach AT&T"s "Diversity, Equity, & Inclusion" Programme Office

Hello. I am the president of a Minority- and Woman-owned Small Business Consulting Company, based in New York State's, Upstate Western New York Area's, Buffalo Niagara Region. Here, I am a Participating Member Agency of an AT&T Initiative, titled "HyperLink Buffalo". I have a proposal that I wo

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59

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Closed

Where Is Channel XYZ? - Things To Know From AT&T Regarding Channel Negotiations

Wondering What Is Going On With A Channel Negotiation?    AT&T's agreements with programmers expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in rare cases we may be required to cease carriage of channels.   For more inform

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27.9K

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amount/standards needed for a 2 year contract phone

i want to get me a 2 year contract phone becouse i think the deal suits me best. can anyone tell me what i have to have in order to get one? like do i have to qualify or something? also hpw much will it cost me when i do get one?

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2K

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Replacement phone

Hello I have a account with several lines where the phones are being paid through an installment plan I recently lost one of the phones for a line on my plan so I went ahead and paid the remaining balance of the installment plan so the lost phone is completely paid off can I replace the line by buyi

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107

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I agreed to a trade-in phone credit & have changed my mind. Can I cancel?

I agreed to trading in the old phones on my account for new ones. The agreement was I would get $1000 toward the new phones making 2 of them essentially free and the 3rd a minimal price. However instead of a straight trade in AT&T is charging me for the phones monthly & “offsetting” the char

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4.5K

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Family signed up with ATT through a door rep? is this valid or should I switch to ATT via In-Store or Online

So some guys claiming to work for ATT came by and offered us a ATT deal because "ATT was buying Verizon towers and offering deals for switching for those who are noncustomers and those with atleast ATT Fiber" and got one of my family members to to sign everyone up for it. Other forums told me that

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997

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phoneline easement question (who to contact)

Hello, I have a property in Indiana that I have tried for months to get information about an old easement that seems to not be existent anymore. The easement found by my lawyer is from 1967 saying AT&T has easement rights. I am looking to build a sand and gravel plant. From Indiana 811's Automa

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39

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Apply account credit balance to phone installment plan

I have a $300-ish credit balance on my account and, at the same time, $266.47 left to pay on my Samsung phone's AT&T installment plan. It seems logical to use the account credit to pay off the phone, but nobody I've talked to at AT&T seems to know how to make this happen.  It's hard fo

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dissatisfaction with the service

Dear AT&T Wireless, I am writing to express my dissatisfaction with the service I recently received from your company. I recently visited the AT&T kiosk located in Walmart on Philips Highway in Jacksonville, FL in search of a new cellular provider. While the representative was very helpful

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64

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ACP ending, how does this effect my phone's trade-in promo if I switch plans?

So, I got a free cell phone with a trade-in promotion but I could only afford the monthly bill required by the promotion with help of the ACP. Now, with the ACP ending and not being able to afford that particular plan anymore without that discount, what will happen with my phone's promotion? In or

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Trade In Device IPhone 11 to 14pro

Hi I have traded my IPhone 11 and got my IPhone 14pro max where there was a trade in offer 800$ off and the payment is up to 3 years I would get all credit back initially and I was happy too the mobile  After 2nd month of use I received my bill and no credit value for old mobile ($25) added to

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177

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Contracts

We got free phones through AT&T and signed a contract to pay so much per line for so many years. Now AT&T keeps raising the rate. How can they do that? I signed up expecting to pay X amount per month per line and first they remove the discount for auto-pay and then they raised the per line r

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AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

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6.1K

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switching providers

Will att pay off my phone in order for me to switch providers, and would i have to buy a new phone?

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708

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Want to cancel the order. Was lied by the representative.

I just ordered an Iphone 15 pro max (order no : ( Edited as per the community guidelines )) on my account . Already have 4 lines. Wanted to add a 5th one. Called att, and specifically asked about the total amount that would be added to my current bill (which is $203). I asked it about 15 times in 40

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107

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Autopay Discount to my $40.00 monthly plan

I'm not getting the Autopay Discount on my $40.00 plan is it because I'm on the Affordable Connectivity plan? Thank you

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166

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Can't transfer primary account owner to get discount?

I was signed up for new service and was told that we would qualify for a discount because my wife is a teacher, but she wasn't with me at the time and so I am the primary account holder. Now I find out that we only get the discount if she is the primary account holder, but we can't change it for 60

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96

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ATT - shamlessly scamming, preventing actual feedback, and generally terrible interface. adding things to my account I didnt order!Stop

First, this isn’t intended to be an “I’ll use every dollar I earn to short your company. Don’t care if it makes me destitute.” Aggressive writeup, this is a “Get it together” & “Fix you (Edited per community guidelines)” message    Two goals today for ATT: First, for context, here i

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173

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Internet cancellation

While we normally have unlimited internet on our phone, your company employee suggested that we buy home internet for $20 per month, so we connected internet to our home.When we received a bill of around $ 400-500 per month, we said cancel it and returned the modem, then your company employee told u

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

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