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Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

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1.3K

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Have an AT&T plan already; need a short-term mobile hotspot and more data for travel

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

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1.3K

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Beware: You sacrifice your old phone's trade-in value if you choose to pay-off your new phone early.

During an online chat with an ATT agent (about unlocking my new iPhone 15 to use eSIMs while traveling) I learned what was undoubtedly buried carefully in the ATT trade-in agreement, specifically that; You cannot unlock a phone (in order to use its eSIM capability) while there are still outstandin

Questions

5.3K

5

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Post paid phone with prepaid

Can I use the ATT phone I was forced to by once I stupidly switched from another carrier due to inflated truth( ha ha) and had to purchase a new phone when the Sim locked up my perfectly good 2 month old phone from a different carrier which I was assured would be compatible ... 3 days without a phon

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683

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ATT Sim and straight talk non activated phone combat ability

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

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2.1K

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Contract Cancellation for Moving to Location with No Uverse Service

Hi, I am currently being charged an obscene amount for internet-only 6mbps uverse, and would like to talk to AT&T about my options.  I would be ok with signing a contract, except that I am moving toward the end of 2015 (build is starting) and, at least currently, the new neighborhood does not offer

Questions

8.9K

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Does upgrading ONE line commit every line to another 2-years?

The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

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1.8K

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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503

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ready to leave grandfathered unlimited plan

Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering.  If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr

Questions

1.2K

2

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Price for iPhone 6. AT&T Next vs. 2 year contract?

I can buy an iphone 6 Plus 64gb for $399.  If I buy it through AT&T Next @ 42.50/mo for 20 months, it will cost me $850.  Why would anyone buy through AT&T Next??   [Subject edited for better exposure]

Questions

61.9K

15

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Deceased husband's phone

If a phone is waived due to the main account holders death, can thier phone then be used by the living spouse? As in getting a prepaid sim for it?

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50

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Can I transfer my prepaid number to a postpay phone and it still be a prepaid account

I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?

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301

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Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

Questions

10.3K

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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

Questions

203

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Scam!

So we had att internet. We had to cancel our service because of a move. Now when we first contacted them they helped us out and told us what our next steps were, and gave us options In Order to not cancel. We denied and they continued with our cancellation. Now, they said because we paid for the mon

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468

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Department of Defense teacher considered Federal government employee?

I currently have a three year contract on an IPhone 14 and will work overseas as a department of defense educational activity (DoDEA) teacher. Am I considered a federal employee and have my service suspended? Is it possible to get the esim unlocked so I can get service at the country I will reside i

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93

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release my account to my daughter

My Daughter & I no longer live together but we did for a little bit cause of COVID. Our businesses were affected like many other's so to save money I moved in to her house temporarily. I use the internet for work so I offered to get home internet. When my business picked up I moved out. My daugh

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101

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Question about my Uverse TV contract

I have a contract with Uverse TV untill october 2017 ....if i switch to DIRECTV.. Will at&t let me out of my Uverse contract?

Questions

980

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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276

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Changing Plans Questions I couldnt find answers to online

1. does the Unlimited Elite work if you don't have a 5G phone? 2.  if i am not in a long term contract now, if i change plans, will a new contract be started or will i continue to be on a month to month? 3.  is there a fee to change plans (activation, etc)? 4.  will billing contin

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998

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