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AT&T BOX ON PRIVATE PROPERTY APPX 15 BY 15

Can someone direct me as who to call regarding an AT&T box on my property? It is well over the allotted easement allowance, and I have not been able to find any paperwork with it stating it is there.  I am replacing fencing and would like to discuss this with someone at AT&T since

Questions

83

8

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Payment Arrangements for Canceled Account

My contract was canceled when I could no longer pay my bill due to COVID destroying the company I worked for. It has been a long time but I finally have a new job and wish to make this right. My Question: Do I have any options? My balance is $771.71 which I can’t pay in full. Is it possible to re

Questions

58

4

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Shady Practices

I switched to AT&T and used a promo offer for the Galaxy S22. I was quoted a bill of about $65/month. I sent my trade-in back to them. And bill after bill, my trade in credits were never applied. My bill is now $93/month. That is a hefty bill for a cell phone. I've reached out about it once befo

Questions

108

7

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AT&T building in Chicago Lawn 63rd St

​Hello, I would like to make on offer on your closed Chicago Lawn building.  Please call me (Edited to remove personal information).  Thank you in advance.​

Questions

44

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Account

I ordered a phone on AT&T’s website choose a authorized retailer location for a pick up the next day in November 2022. I did not open the box there. I set up a myAT&T app did not require or have that in the set up to establish a pin my service doesn’t work when I get home and unboxed the pho

Questions

98

7

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Trade In

I have recently got a my iPhone 15 pro in trade in with Samsung s20 5g, initially when I asked for the trade in credits, the store reps told me I would get 830, now when I went to store to drop off my Samsung s20 5g, they are saying, they could only offer 350, what do I do now?

Questions

15

1

Locked phone

I got sold a locked phone, carrier provider is AT&T. If I start a new line at AT&T. Would I pay the remaining of the installment plan that the locked phone is under? Once the installment plan is fully paid, will I be able to unlock it?

Questions

90

3

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Migrate all prepaid lines to postpaid

Hello, I have 5 lines on my AT&T prepaid account and I am looking to migrate all the lines to AT&T postpaid. I am the account owner on the prepaid plan. I have tried going to a Corporate AT&T store and a Retail AT&T store in Michigan, and both the places told me that I would need to

Questions

301

3

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Standalone Data Plan (+ Voice Talk) w/ AT&T Wireless Internet Device

As long as I buy the AT&T Wireless Internet Device at retail price (not on an installment plan), are the data-only AT&T Wireless Internet (AWI) 50/100 GB plans just monthly postpaid plans? In other words, if I just plan to use my hotspot device for 6 months out of the year while in an area without r

Questions

61

1

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Text messages

Is there anyway I can check my messages online? I have my sims card but my at&t device’s lcd screen went out and I don’t have a backup device 

Questions

81

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Incorrect Installment Plans On Account

On December 16, 2022, I went to an Apple store to purchase an iPhone 14 Pro Max and add it to my AT&T account for my partner as a Christmas gift. While attempting to check out, we received an error during the part of the process that activates the line on my AT&T account. The Apple rep decid

Questions

249

4

Closed

Where to Voice "OUR" Complaints

Who can we voice our complaints to be heard by AT&T? I want the Samsung feature, Call and Text on other devices Enabled by AT&T. its such (Edited per community guidelines) that they block that feature. You see these features advertised by Samsung, but you don't see that its blocked when you sign up.

Questions

130

5

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Never got credit after payoff

When I bought my IPhone XR I agreed to the buy one get one free program in the form of $800 credit to bill after all payments were completed. Three years later, I paid off the phone, and no credits. Not only was I not given credit, my bill has reduced by $0 despite paying off an installment plan.&n

Questions

77

6

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New plan, advertised 50gb hotspot data, cutoff at 15gb

I've just opened a new line with att less than a month ago. I was advertised, and purchased, a plan for 50gb of hotspot data at 5g speeds. At 15gb of usage, I got the "100% of data used" text. Went to log in for the first time on the app. Credentials don't work. Found that the sales rep entered a

Questions

568

2

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MY PHONE WAS BLACKLISTED AND ITS NOT EVEN AN ATT PHONE.

I bought my son the s21 5G July 1st 2021 BRAND NEW FROM US CELLULAR!! For 12 hours today I have been on the phone trying yu fix this issue. US CELLULAR don't in any any way have it blocked samsung don't fcc don't know why it is. CTIA is just as confused as I am. My son's dad added him to his plan wi

Questions

105

2

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Closed

Lack Of Help and Appreciation For First Responders During The Corona Virus Pandemic !!!

I just wanted to write and allow other ATT customers to know the situation Im currently going through with ATT customer support. ATT was allowing a waiving of upgrade/activation fees due to the pandemic, given that customers are buying their phones and upgrading handling the entire process online or

Questions

150

1

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

402

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What happens if I can’t pay my bill and I am under a installment plan-does Att Blacklist the phone

I been with Att for a decade now my bill is over 600mth and they never will work with me and I don’t even have income my phones. I have 10Lines mostly all of them are paid for or didn’t come from ATT and bought else where but I have 4 that are on a installment plan that I am over halfway done with 2

Questions

281

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Just switched to AT&T from Verizon - in home expert told me things that I’m not sure are true?

1. Was only 1/2 of the way through paying off my Verizon phone. I had 500 left to pay them. I did not want to switch because of this. Salesman that came with fiber tech said that’s not problem and assured me he’d get me two $250 Visa cards to cover that. So I decided to go ahead and switch. I have g

Questions

794

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Un-unify billing account number (BAN)

Corporate Enrollment - AT&T AT&T got back to me and stated that your line is "under Unified billing and cannot be moved at this time. Please have them call consumer care at 800-331-0500 to resolve issue." I try to transfer my line to my company account, I already authorized the transfer wi

Questions

1.3K

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