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DK IMSERVER CELLULAR SUBSCRIPTION

I HAVE DOOR KING FOR MY BUSINESS GATE ENTRY. THE SOFTWARE WILL NOT LET ME SEND NEW GATE CODE INFO TO THE SYSTEM IT SAYS IT COULD BE BECAUSE I NEED A ACTIVE SUBSCRIPTION FOR THE CELLULAR, VOIP OR POTS. SO WHAT IM TRYING TO DO IS SEE IF THERE IS AN ACTIVE SUBSCRIPTION SOMEWHERE AND IF NOT I NEED TO PU

Questions

131

1

0

Locked out of email for over a year…

locked out of email for over a year. AT&T continues to ignore my pleas for help. Now locked out of other websites and apps due to not being able to receive login codes.

Questions

8

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IDENTITY ISSUES huh... fancy way to say... to lazy to verify anything don't want your BUSINESS

THIS is the dumbest thing I have ever heard! cant verify who i am WHAT?!?! i have had AT&T BEFORE for 3 or 4 years so there should be some record of me right? wrong... BUT it gets BETTER i'm trying to port in my old number from T-MOBILE that is IN MY NAME AS WELL, I live at the same address as i

Questions

262

2

Fraud by AT&T and unethical Customer Service. That are really Sales Reps

I was moving from Ohio to the East coast when my phone broke and my navigation wouldn't work so I couldn't get home. I have never had my own line before and have been on my father's plan for about 15 years. He wanted me to get my own line and had me transfer to my name. I am on unemployment and Medi

Questions

174

4

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Service suspension

My girlfriend made arrangements to pay her bill, in full, TOMORROW. Like the fine folks you are, you shut her off, TODAY...while her grandchild was being born. Do arrangements mean nothing to your soulless automatons? Someone makes an agreement to pay you when they get paid, and you say YES! And the

Questions

318

44

Fraud. Trusted salesman, lied about plan & pricing.

Switched from AT&T family plan to individual plan. Salesman pulled up my old account used his tablet to sign me up for the lowest basic plan, which I requested, he had me sign the contracts without reading anything he did not show me any information, just (Edited per community guidelines)ured me

Questions

283

3

0

Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

48

1

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How is it possible this is legal?

AT&T can get away with legally asking me to 'trade' in my phone then charge me for it monthly by not applying the credit I was promised when I purchased my new phone? They literally stole my old phone and then are charging me the full price for my new phone after I returned my old phone. This is

Questions

62

1

I have been trying to pay AT&T for an upgraded phone for over a month, my phone apt has been rescheduled 8 times.

I initially went into an office, they said they messed up the phone upgrade on their end and said I would have to wait several hours to get the phone upgraded. So I went online and ordered one for delivery which somehow without me clicking on it scheduled an expert delivery and setup.  The app

Questions

34

3

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Complaint about the International Day Pass

What in the world is the point of touting that AT&T is willing to cap the day pass charges at 10 days? I happen to be traveling for 20 days and realized that my billing cycle is exactly 10 days into the trip. Which means that I absolutely will be charged DOUBLE and not benefit from their 10 day

Questions

144

7

Fiber internet

I have requested fiber service for over 5 years but I am told "Fiber is not available in your area." 1. The AT&T fiber backbone runs across my front yard (AT&T field tech told me this while out on a repair in my neighborhood).2. The fiber node is 4.5 blocks up the street.3. The copper wire

Questions

128

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Does AT&T honor the quotes given to customer or are they free to advertise prices to customers directly and then swap them????

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

Questions

135

1

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Why am I being charged on my bill? I have ACP.

I have been enrolled with the affordable connectivity program for going on 5 months now and haven't received a bill since until today when I checked my emails and received a notification claiming I owe $49/$28 for January and February. I'm very confused as to why this instance occurred without my kn

Questions

750

15

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How to find account number? I usually pay through my phone so i never made a account number where do i get one?

I cant find my account number to create a att account. My router stopped working even though ive payed like the rest of the time but now i got a message to log in to fix the problem but i cant find a account number. Ive always payed through phone

Questions

544

1

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Unable to get help getting 4th phone as promised

I'll start with a suggestion: if you're having a conversation with sales reps, record the conversation. Back in January I signed up with AT&T (switched from T-Mobile) because we were promised a lower monthly price and 4 new phones. Three of our phones we traded in and got new phones and activat

Questions

28

2

0

AT&T Business Landline Customer Service is Horrible

AT&T sends out a letter to renew my business local calling contract. It states: "visit att.com/BLCrenewal, easy contract renewal instructions" I go to the link, a webpage opens, requesting the phone number of the account I need to renew. I enter it in, only to receive this error message "we are

Questions

325

1

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

829

3

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Uverse contract automatic renewal

I Started my plan on 5/28/2014, with both TV and internet services. I realized later in the year that i didn't really need my TV sevices and was told that in order for me to cancel just the TV portion i would have to pay a fee and it would benefit me to wait until my contract ends in 2015. I called

Questions

1.2K

3

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How to unblock and receive calls

I have been missing important phone calls because the at&t call protect app for Samsung Android refuses to allow me to unblock certain saved contacts, so they either get blocked completely, or go straight to my vm. Why is such a sub-par app even installed on my phone to begin with?? Worthless ap

Questions

73

1

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AT&T refused to port-out my cell phone number

Calls and texts will randomly take a few days to show up on my phone; calls won't ring but go straight to voicemail. So after 50 years (literally) of relying on AT&T and the RBOCs it's time to leave - but there's a problem. Cell phone number - I'm being told it "can't be ported out". (Edited

Questions

3.4K

17

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