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I tried to transfer my number from first net to at&t and during this I lost all service on my phone. spent 2 hours on the phone right after then was told to go in a store just for them to tell me they didn’t know what was wrong and come back the next day. I do that and get told there is a “delay
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Data & Messaging Features, Internet Tethering
Me: I just received an email about they’d credit my account $250 plus credit any fees to restore services but I have to call an 888 number. I don’t have service! Hi! My name is Joan. I'm happy to help! Please give me a moment to review your request. Joan: I am sorry that you had to wait longe
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Wireless Account
what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection
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AT&T Internet Account
Calls and texts will randomly take a few days to show up on my phone; calls won't ring but go straight to voicemail. So after 50 years (literally) of relying on AT&T and the RBOCs it's time to leave - but there's a problem. Cell phone number - I'm being told it "can't be ported out". (Edited
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Account & Usage
What in the world is the point of touting that AT&T is willing to cap the day pass charges at 10 days? I happen to be traveling for 20 days and realized that my billing cycle is exactly 10 days into the trip. Which means that I absolutely will be charged DOUBLE and not benefit from their 10 day
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Wireless Account
Switched from AT&T family plan to individual plan. Salesman pulled up my old account used his tablet to sign me up for the lowest basic plan, which I requested, he had me sign the contracts without reading anything he did not show me any information, just (Edited per community guidelines)ured me
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Wireless Account
I had been a long time ATT customer, but getting ready to dump them because of their dishonest business paractices. I called ATT in August to complain about poor service I was recieving. The representative offered me a 50 credit. However she did not mention or disclose that by accepting the $50 doll
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Watching U-verse TV
On 8/18/23 I started a chat seession for assistance is removing a line from my AT&T wireless contract. I was connected to 'Daizy' and I explained that there was no user, no phone and the line was not necessary. The Chat representative, Daizy, did everything possible to frustrate my request. Twic
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Phone & Device Upgrades
Hello, I would like to make on offer on your closed Chicago Lawn building. Please call me (Edited to remove personal information). Thank you in advance.
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Community lounge
I need help updating my AT&T account information, I need my phone number changed and email changed I’m also afraid someone took over my wireless account because a number I don’t know nor have access to locked me out of my AT&T account before I had the correct number registered with the accou
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Online Account Access
Provide me a internet number I can pay for monthly
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AT&T Internet Plans
Why am I always losing my internet connection? So often my phone says "wi-fi is connected but without internet" and when I'm watching TV my show is interrupted with this message "waiting for receiver signal" which happens often and is very irritating! I've reset everything over and over again but th
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AT&T Internet Equipment
My contract and discounts expire in 4 days. I called to try to get a new deal. The call taker couldn't / wouldn't provide any details for pricing after the contract expires. She said they would call me after the expiration. I am considering dropping Uverse TV entirely. I really only need intern
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AT&T Internet Account
AT&T claims I'm instantly obligated by a "contract" for services I never requested or agreed to, that is dated AND activated PRIOR to the date it was mailed to me, with no information about how to opt out from it. After 2 hours on the phone with a representative today, I was told that a new contrac
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AT&T Internet Account
U300/50mbps. I negotiated a rate with AT&T, and later on I get an email, with different amounts than I agreed to. I called to have it corrected, and was assured that the amount would be correct, even though the previous employee said the same thing. Surprise - the amount is still wrong. I guess I'll
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U-verse TV Account
Today I had a chat conversation with a customer service rep to ask what options I would have to change my plan when my contract expires in two months. I was hoping there would be a promotion that would lower my bill or keep it the same for the next year. The rep told me about a promotion to get cabl
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U-verse TV Account
Hello, I have 5 lines on my AT&T prepaid account and I am looking to migrate all the lines to AT&T postpaid. I am the account owner on the prepaid plan. I have tried going to a Corporate AT&T store and a Retail AT&T store in Michigan, and both the places told me that I would need to
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Plans & Features
Internet stopped working about a week ago, which is rough because I need the internet to work from home. Something is wrong with gateway/broadband. Talked to customer services for repair and the person suggested that I upgrade instead for a cheaper price. I realized now that it's a trick to get me t
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AT&T Internet Installation
I am an AT&T GOLD Customer having an AT&T Wireless account for 15-20 years with 4 phone number lines. I recently purchased an Apple SE IPhone from the AT&T store in Raynham, MA. I love the phone and received very good customer service at the store. I am also very satisfied with your tele
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AT&T Internet Account
When I upgraded my phone back in 2015, AT&T gave me a tablet and said it required a data plan for two years but the tablet was free and the data plan was. I just cancelled the service last month April of 2021. I found out that it can not utilize a data plan that they said was required. I have a
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Wireless Billing