Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (498)

Relevance

Accepted Solution

Official Solution

Will I lose my number at the end of my contract?

I'm currently added onto a family plan but my contract is up on the 1st of September.    I'm planning on changing service to Verizon.   When my contract is up on the 1st, can I wait until the 2nd to go and port my number over or will I automatically lose that number on the 1st?

Questions

1.8K

2

0

0

Accepted Solution

Official Solution

Breaking Phone Contract Charges

Hello guys,               If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(1 month before) , and 3 of them are 14 months old smartphones. Another concern is after paying all fees for breaking contract, Can my 2 iPhones will b

Questions

5.4K

7

0

0

Accepted Solution

Official Solution

How to transfer existing 2-yr contract iPhone number to a new unlocked iPhone?

I've been searching for a while but seems like nobody asked the same question before. Please help! I currently have a iphone 6 with a 2yr contract ending in September 2016. There is no sim card in this phone. And I just received an unlocked new iphone 6S plus as a gift, I was wondering if it's possi

Questions

875

2

0

0

Accepted Solution

Official Solution

Condo: AT&T Internet/Fiber Contract

Hello. I recently moved into a condo that is exclusively serviced by AT&T. Unfortunately, this building's max internet speed is 25-50 Mbps, yikes! With most people working from home, we've tried investigating how we can get better internet speeds. This is what we've found out: 1) we are only wir

Questions

312

1

0

Accepted Solution

Official Solution

ATT Online Pricing - Errors on all pricing orders/selections. Not correctly Showing At Checkout. - Please FIX!

All orders online (any choice / plan / phones) are offering one price and checking out to a completely different price. Not one configuration is populating correctly.  Posted screenshots of different temp orders to show the errors. ATT agents via phone have no clue to as of why. &nbs

Questions

98

9

0

Accepted Solution

Official Solution

How to get my number separately from an account i was on

Hey so i let my friend add me to his account. I left my phone provider and all of it. My friend has recently passed away and now i cant use my phone or can’t get verified to be on the account. How do i get my number released ? I was able to find out the bill has been racked up to 700-800$ though. I

Questions

79

1

0

Accepted Solution

Official Solution

Adding a line for a user currently on T-Mobile

Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that.  The number is attached to a T-Mobile account that is NOT

Questions

48

1

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

2.4K

5

Accepted Solution

Official Solution

HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

53.4K

235

Accepted Solution

Official Solution

How Do I Purchase A Magic Leap One?

How do I purchase a Magic Leap One when it comes out in a few weeks, and does anyone need a contract to buy one?

Questions

1.3K

10

0

Accepted Solution

Official Solution

Want to switch phones.

I'm a bit over a month into a 2 year contract with an iPhone 5S, and would like to go to an iPhone 6 or  6+, how much would this cost me?

Questions

866

3

0

0

Accepted Solution

Official Solution

Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

145

1

0

Accepted Solution

Official Solution

Buying Galaxy S9 direct from Samsung-Unlocked or Locked to AT&T?

I am planning to buy a Galaxy S9 Plus direct from Samsung due to a special promotion available to me. If I buy an Unlocked phone can I use that on AT&T to start a phone contract? I do not have a mobile contract currently but I am getting one soon. I currently have Uverse for TV and Internet. Would t

Questions

58.9K

79

0

0

Accepted Solution

Official Solution

ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Questions

400

9

0

Accepted Solution

Official Solution

How can I view my actual installment plan document

I’m trying (so far without results) to find and print out my installment agreements on the 16 devices I have on my account. I can’t find anywhere to do so. The link on the installment plan inquiry page doesn’t go anywhere I can find. Please advise how I can get copies I can print or save. Thank you

Questions

82

1

0

Accepted Solution

Official Solution

Samsung Galaxy S and Note trade-in

I have a small business account and live in Puerto Rico. While checking the requirements for a trade-in found the following statement under "Legal Details" under the title "Then you'll get": "Up to $800 in bill credits with trade-in of a Samsung Galaxy S, Note or Z series smartphone from any year

Questions

24

3

0

Accepted Solution

Official Solution

My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

118

1

0

Accepted Solution

Official Solution

Rewards card question

Hello,I want to become an AT&T customer and I will be signing for an internet and tv services.Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week.Are these reward cards like real cash that I can spend anywhere or they will be valid to sp

Questions

149

2

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

328

1

Accepted Solution

Official Solution

Have an AT&T plan already; need a short-term mobile hotspot and more data for travel

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

Questions

973

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.