I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

I'm a bit over a month into a 2 year contract with an iPhone 5S, and would like to go to an iPhone 6 or  6+, how much would this cost me?

How do I purchase a Magic Leap One when it comes out in a few weeks, and does anyone need a contract to buy one?

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Hello,I want to become an AT&T customer and I will be signing for an internet and tv services.Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week.Are these reward cards like real cash that I can spend anywhere or they will be valid to sp

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

I am planning to buy a Galaxy S9 Plus direct from Samsung due to a special promotion available to me. If I buy an Unlocked phone can I use that on AT&T to start a phone contract? I do not have a mobile contract currently but I am getting one soon. I currently have Uverse for TV and Internet. Would t

I’m trying (so far without results) to find and print out my installment agreements on the 16 devices I have on my account. I can’t find anywhere to do so. The link on the installment plan inquiry page doesn’t go anywhere I can find. Please advise how I can get copies I can print or save. Thank you

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Hi, I am currently being charged an obscene amount for internet-only 6mbps uverse, and would like to talk to AT&T about my options.  I would be ok with signing a contract, except that I am moving toward the end of 2015 (build is starting) and, at least currently, the new neighborhood does not offer

Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering.  If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr

My Daughter & I no longer live together but we did for a little bit cause of COVID. Our businesses were affected like many other's so to save money I moved in to her house temporarily. I use the internet for work so I offered to get home internet. When my business picked up I moved out. My daugh

The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

I can buy an iphone 6 Plus 64gb for $399.  If I buy it through AT&T Next @ 42.50/mo for 20 months, it will cost me $850.  Why would anyone buy through AT&T Next??   [Subject edited for better exposure]

I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?