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Porting a number off my account

I’m on my sisters plan she’s the account holder i have my own plan with a new phone and number can I port my number off her account without it closing her entire account ? I just want my number and my phone will be paid off If I can port it without messing up her account. i have Verizon now ( not

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25

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Corporate Suport

Does anyone have a Direct phone number to a Corporate Officer that can actually help? I've been on the phone is support for over four and a half hours today and have yet to get anywhere! Been transfered at least 10 times, not kidding!

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53

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Need help fixing my SSN

I've been trying to order my girlfriend the new iphone 12 but the website and even the store i started my account at cant help me with it because my ssn was wrong and they cant fix in store. Plus the store wants me to pay full price for the phone tho I got my friest one for 400 down the day it came

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126

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AT&T is a SCAM - Credit for New Customers and the trade in is a SCAMMMMMMMMMMM

I joined AT&T as a new customer back in August 2020 because I was told that I would receive a $1,000 credit for being a new customer and trading in my old iPhone XS Max in perfect condition. To receive the credit I needed to send in my old device using their prepaid shipping label, but when it a

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479

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AT&T Attorney in Arbitration implicated in 2 Felonies Case related

Hello At&T, Since you make it so hard to reach legal and leadership, I’ll post my legal woes now, soon to be yours. I’m in arbitration and your lawyer from Townsend & Kilpatrick, has committed 2 felonies in attempts to acquire my personal data allegedly, but I have 0 doubt. Hes already hac

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77

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apple pro max 14 delivered with no iphone in box

i too have been with at&t for over 10 years. ordered a new ipad tablet added a line and the pro max 14 iphone. on july 13th, by july 14th ipad successfully delivered. iphone says delivered but only recieved the box with the charger inside. reached out to at&t their solution was for me to pay

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44

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Locked out of email for over a year…

locked out of email for over a year. AT&T continues to ignore my pleas for help. Now locked out of other websites and apps due to not being able to receive login codes.

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7

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How is it possible this is legal?

AT&T can get away with legally asking me to 'trade' in my phone then charge me for it monthly by not applying the credit I was promised when I purchased my new phone? They literally stole my old phone and then are charging me the full price for my new phone after I returned my old phone. This is

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IDENTITY ISSUES huh... fancy way to say... to lazy to verify anything don't want your BUSINESS

THIS is the dumbest thing I have ever heard! cant verify who i am WHAT?!?! i have had AT&T BEFORE for 3 or 4 years so there should be some record of me right? wrong... BUT it gets BETTER i'm trying to port in my old number from T-MOBILE that is IN MY NAME AS WELL, I live at the same address as i

Questions

248

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Complaint about the International Day Pass

What in the world is the point of touting that AT&T is willing to cap the day pass charges at 10 days? I happen to be traveling for 20 days and realized that my billing cycle is exactly 10 days into the trip. Which means that I absolutely will be charged DOUBLE and not benefit from their 10 day

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71

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Fraud by AT&T and unethical Customer Service. That are really Sales Reps

I was moving from Ohio to the East coast when my phone broke and my navigation wouldn't work so I couldn't get home. I have never had my own line before and have been on my father's plan for about 15 years. He wanted me to get my own line and had me transfer to my name. I am on unemployment and Medi

Questions

94

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iPhone 12 Internet Connection and Cell Service Issues

Not really sure were to go from here. Ever since starting service with At&t in June of 2021 my wife has had awful service, to the point where her At&t phone was the only unusable At&t phone in a group of At&t customers while in Denver, CO where everyone else had 5G and at least 4G LT

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609

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Phoenix area contractor information for AT&T.

I am looking for the information of a contractor here in the Phoenix area for AT&T. I would like to get some information to become a service partner. Any information would be helpful.

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39

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Deceased spouse managed out @swbell.net email addresses. How do I gain access to the account?

I'm asking this question on behalf of an elderly family friend that lost her husband last year. She can still send and receive emails at her @swbell.net email address, but she doesn't know the account credentials (i.e. - password).  He was the account holder.  She's unable to add her @swb

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95

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

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33

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Promised Rewards Card

In March 2022 i promised a 200.00 rewards card. I received it on 3.10.22, i generated the process 3.10.22. I would check for the process, and no info was there. I called 5 different times to follow up 3 of 5 call said it was on the way.(paper said ti expired May 2022) even in September 2022 they sai

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26

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complaint

How can I file a formal complaint on a store. I have a business account and use 3 lines, I went in to upgrade 2 phones and they also added 2 lines to my account. The agent stated they would be ghost lines and I would not be charged anything for them, and my bill would be $245 monthly. For months I h

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Does AT&T honor the quotes given to customer or are they free to advertise prices to customers directly and then swap them????

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

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97

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can i use a prepaid sim card with an my contract account

I ordered a SIM card online for my phone. I ordered the contract sim but they (amazon) sent me the prepaid SIM. Will that still work even though I have a contract?

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Affordable Low Income Internet Plan Question

Hello I have been in the Internet Access Plan for low-income households for almost a year now due to the pandemic, however I was wondering if it possible to apply once again or to renew the plan? I was wondering as it will almost be a year since we were in the plan and I believe it expires soon, I

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