Hello I have been in the Internet Access Plan for low-income households for almost a year now due to the pandemic, however I was wondering if it possible to apply once again or to renew the plan? I was wondering as it will almost be a year since we were in the plan and I believe it expires soon, I

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

I am looking for the information of a contractor here in the Phoenix area for AT&T. I would like to get some information to become a service partner. Any information would be helpful.

Hello At&T, Since you make it so hard to reach legal and leadership, I’ll post my legal woes now, soon to be yours. I’m in arbitration and your lawyer from Townsend & Kilpatrick, has committed 2 felonies in attempts to acquire my personal data allegedly, but I have 0 doubt. Hes already hac

I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days?  Not possible. Then I cannot get info on account because no where can I logon and

I have requested fiber service for over 5 years but I am told "Fiber is not available in your area." 1. The AT&T fiber backbone runs across my front yard (AT&T field tech told me this while out on a repair in my neighborhood).2. The fiber node is 4.5 blocks up the street.3. The copper wire

locked out of email for over a year. AT&T continues to ignore my pleas for help. Now locked out of other websites and apps due to not being able to receive login codes.

I want to start using a VPN for privacy purposes on my ATT internet. I want to make sure I am allowed to use the program on my device without being terminated. I am not talking about installing it to the router so all my devices are connected to a vpn but rather installing on the devices only I use.

I'm asking this question on behalf of an elderly family friend that lost her husband last year. She can still send and receive emails at her @swbell.net email address, but she doesn't know the account credentials (i.e. - password).  He was the account holder.  She's unable to add her @swb

I am not an AT&T customer, but I really need help with this. I received a text from an AT&T / Southern Bell Tel & Tel landline phone number. The user sent a message of great concern to my personal safety and my family's safety (including my personal info and threats), but the police are unable to he

Definitely this phone was paid for in full and owner got upgraded phone and has had their svc for way more than two or 3 billing cycles why can't it be unlocked then??

Even though I paid my phone in full. I checke the installment plan it says contract fulfilled. But when I try to put in a request to unlock device it says pay off your installment plan. I need to unlock my device ASAP. As I am in a different country and I need my phone badly.

I have been a faithful  customer of AT&T for over 10 years. I have lived in the same house for over three years and have had great coverage. About a month ago we lost service in 3 to 5 mile radius around my home.  I have spoken to neighbors who are having the same issue.  After talking to the repres

I've been trying to order my girlfriend the new iphone 12 but the website and even the store i started my account at cant help me with it because my ssn was wrong and they cant fix in store. Plus the store wants me to pay full price for the phone tho I got my friest one for 400 down the day it came

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

I need to know the status for a fraud claim on my account. The incident number is 230101-000036. The Status is closed, & I need to understand why. I was victim to a phone mulling scam in which I sent five iPhone 14 Plus devices to an address where I no longer have control or possesion of the dev

As a customer of over 20 years, I am shocked at the dismal level of customer service I have received lately. At the begining of August, I opened a new second line of service online and ordered a new iphone mini to go along with it. FedEx initially misdelivered my new phone to the wrong address. T

Does anyone have a Direct phone number to a Corporate Officer that can actually help? I've been on the phone is support for over four and a half hours today and have yet to get anywhere! Been transfered at least 10 times, not kidding!

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

I already have a new phone and postpaid service with AT&T. When my 2 year contract is up, will I have to have another credit check to sign for another 2 years? What if I want to get a new phone every year, will I need another credit check?