I would like ATT to look into Buying LUMEN technologies and Frontier Communications...and possibly a startup Cyber Security company like LightSpin...please do this to increase revenue and save your stock prices and investors interest. I realize this is not the correct area, but there is not a good e

Is this a BAIT and SWITCH tactic? Sure feels like it! My daughter is studying abroad and after looking into several phone usage options and plans while she is away, including obtaining a new SIM card from the county she is living or purchasing a local phone there, we decided to purchase ATT intern

When i unlock iphone on https://www.att.com/deviceunlock/.It shows in contract,my brother shows "pay off your installment plan".What different bettwen "in contract" and "pay off your installment plan"?

I traded in a perfectly fine s9 under the trade in any year any condition promotion. I was content with paying 73 dollars a month for unlimited and I was never going to finance a phone or pay for the insurance again.    But having to get some questions answered in the store I was told of

I was offered a one time promotion by a door to door rep. A near free phone for switching to att, all i had to do was pay for sales tax. I was told and sold on something that did not exist. I was given a tv and cable contract sheet for a mobile wireless with the terms written on the sheet. Written o

Roughly 4 years ago my husband and I went into an AT&T store with the intention of upgrading our iPhones. During our discussion with the sales representative helping us, he mentioned my iPad was also available for an upgrade.  After crunching some numbers, he told us that the iPad would on

A small portion of my neighborhood has ATT Fiber but the majority does not. Myself and a large percentage of my neighbors would switch to ATT from Cox if we had the option of Fiber.  What can we do to get it installed?   I've even spoken to many of them and we would be willing to sig

Why does the internet think I am in Kentucky when I am no where near there? HELP!

I live in an historic neighborhood; there is fiber to the box at the end of my block, and copper the rest of the way to my house. ATT is pushing VERY hard for us to switch to fiber.  I would have switched a while back (of course!), if I had a half day to sit home so they could install it. 

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Smart Circle Retailers are scammers, however, AT&T is just as bad. If you read these comments, almost everyone has had the same exact problem, yet AT&T continues to use them to sell phones. It shows that there is a serious lack of integrity at AT&T, considering these almost identical po

I’m a single mom and on a tight budget. I went to my local at&t store to inquire about how much my monthly bill would be if I switched from T-Mobile. I explained I was currently paying $135 which seemed high for a plan with only 1 older iPhone on It. I was told that at&t could save me over $

I am so frustrated with this process. I call and call and I'm either passed off to someone who is busy trying to tell me something instead of listening to my concerns. Can someone help me understand why it's an issue to correct my ATT mobile account? Retired military vet carrying 5 lines of service

As a heads up, this is not hating on the device. The device worked great minus the foldable LCD. Hello I am here to share my experience with a Samsung galaxy Z flip4. My device failed in warranty with a line of dead pixels across the center of the display. I even have a video where the device does

Hi, I was at an AT&T store to switch my plan from pre-paid to a post-paid contract plan. One of the reps at the store informed me that my phone number must change as part of the switching process. I can't even quantify the amount of disruption that changing my phone number will cause. As rela

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

After 16 years I switched to AT&T - Jake at Walmart, a contractor for AT&T, got me to switchover....Trade your phones in for new ones- just bring your bill to AT&T with the old phones and they will cover the balance on your verizon phones- NOPE! So I spend HOURS on the phone just for th

I recently bought a new iPhone. I did this in the Apple Store, and they said that if I signed a 3-year deal with AT&T (my provider for the last nearly 20 years), I would get an $800 device upgrade credit, which would appear monthly over the 3-year term. I just got my first bill post-upgrade,

I have requested fiber service for over 5 years but I am told "Fiber is not available in your area." 1. The AT&T fiber backbone runs across my front yard (AT&T field tech told me this while out on a repair in my neighborhood).2. The fiber node is 4.5 blocks up the street.3. The copper wire