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Never got credit on my 3 phone trade ins

I left my current provider to go to AT&T in June of this year. My issue with my provider was I was paying too much at $210 a month for 2 phones. I went to the AT&T store I traded in 3 Samsung Galaxy phones was told that I would pay nothing a month for the iPhone 13 and that I would be down

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48

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Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

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52

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Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

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107

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Pin # damaged

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

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23

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Upgrading a M1 nighthawk to a M6 Pro, But the system wont let me. Please Advise!

I have a ATT Unlimited Plus Grandfather plan. Under that Plan, AT&T explicitly granted it 5g and 5g+ per their press release HERE. I have two M1 Nighthawks on my account both on the grandfathered plan and with unlimited data. Recently ATT has released their Nighthawk M6 Pro. However, I am unable

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1K

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

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76

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Retention Department please contact me

Angry User AT&T Cell Phone and Services Summary 09/26/2022 In March of 2021 my girlfriend needed a new cell provider and phone. Her provider had lost control of her account and she was unable to administer her account or to get messages. Since I was already an AT&T customer I chose to add

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910

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PLS HELP! AT&T CS Rep Canceled My Account when asking about services for people with disabilities.

I have a problem that I have never encountered, nor expected from AT&T, after being a loyal customer of over 15 years. A little over a year ago, I was diagnosed with severe ADHD and written a prescription that was nothing short of being a total life changing experience. A few months later, I met

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80

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I am beyond frustrated with ATT and their in home specialist

I switched to ATT June 2022 from t-mobile. I used a “in home specialist “ to set up account etc. At the time the promo was trade any Samsung get the S22 pro FOR FREE. I traded a S-10 note in perfect condition and was told I got the promo. I also traded my IPhone 12 Pro Max in perfect condition to re

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43

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Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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167

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Can i use a prepaid phone with my contract sim?

My contract phone is dying and i am not eligible for an upgrade and there were no budget phones in stock at my local ATT store. Can i go buy a prepaid ATT phone off the shelf at walmart/best buy and use that phone for my contract service?

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1.2K

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Does changing a plan trigger any contract terms? 2 yr term etc.

I currently do not have a contract on my AT&T Family plan. I have had my currently plan for a long time and the newer plans are a bit cheaper.By going thru the change plan option on the website, will it result in any kind of contract terms as there is no mention about it on the site.

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226

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Give new iPhone under contract to a friend already with ATT?

Here is a question I haven't been able to find an answer for and was hoping someone can shed light on.   I have a decent iPhone 7 plus that is still going strong that is paid off. I'm happy with it and I'm eligible for an upgrade under an installment plan.  However, I have a close friend who is also

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444

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Where can I find the SLA (Guaranteed Uptime) for AT&T Fiber?

I'm looking for a link to the fine print on the guaranteed uptime (Service Level Agreement) for AT&T Fiber.Where can I find it?  Thanks in advance!

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717

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Continued outage with zero support

Fiber outage since Tuesday. Only lies from AT&T. Keep promising they are working on it and I can assure you there is NO ONE working on it. Have only seen Spectrum trucks in community. Posted on here two days ago and I was asked to private message. I did. No response from anyone on here either. I

Questions

118

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Phone upgrade and contract renewal

My 5c broke and I was given and old phone to use. I am on a family plan and past due for an upgrade. However, my dad is adamant that doing so means we have to renew our contract which he doesn't want to do, so I'm stuck with this crappy phone. Is what he says true??

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2.5K

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Sam's Club ATT Scams

I feel like an a(Edited per community guidelines)olute fool! No one told me I was dealing with a third party scammer at Sam's Club. I trusted that I was dealing with ATT. I was told my bill would be around $180.00 per month and that my phones were free. (Edited per community guidelines)! My bill is

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2.2K

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AT&T LIED TO ME AND SCAMMED ! they make you pay for their mistakes !

AT&T SCAMMED ME !!! On December 7th, 2023 my boyfriend and I walked in to our local at&t and decided to see what holidays deals they had. An At&t employee approached us and began to explain to us the trade in for credits deal they had going on. My boyfriend had a Samsung s21 phone and wa

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148

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AT&T subcontracted a company to install underground Fiber Optic Cables near my property and they damaged my property

AT&T subcontracted a company to install fiber optic underground in my neighborhood the contractors use a conduit to push the fiber optics cables through the dirt which their negligence caused them to go 8 ft under the ground instead of just a couple feet as they were supposed to and hit my main

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142

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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