I was originally going to chose At&t for my internet and cable, however, they cant provide internet in my location and I would have to go through a third party with them. I didnt like that idea so I cancelled the plan before any installation was done by any at&t tech at my house. A month later I rec

I had a representative tell me that i was over sold on my business account. I was paying about $1000 for 1 fax line and 8 phone lines. PLUS internet. So the new rep Mika Morales, told me she would fix it and I would be paying about $700 total. So the techs came in, updated my equipment, and then I s

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Why can't I figure out the right department/people to talk to. All I want is for ATT to bring the fiber to my home, it's so close. It's literally 200ft from the house on telephone poles. I'm 100% willing to pay for the install costs, up to like $5000, but I can't afford to pay or thousands for th

Hello, I still get this when I try to download the security suite. I only have 12 days left on my free trial. What are you going to do to FIX IT. I have called and chatted online multiple times.  I've been told: 1.  AT&T and McAfee are negotiating contract and

ATT didn't add the international plan to my account despite my request, then proceeded to charge me for all data on our trip, $11,000. After many HOURS of phone calls and transfers they finally fixed the problem. Now my bill is $24,000+ because they are charging international fees while I am home. M

Please tell me why techs blow off their customers. I had a guy named JAUN just didnt show up or text by the time my repair it will be six days down. I want my money back all of it. FREE cable and internet for a year for what ATT has put me through for the last 4 months. Who do they think they are? B

On July 8, 2019 I chatted with Zaldy via the AT&T website (Reference Number: (edited per community guidelines) | Date/Time: 2019-07-08 at 13:28:17). During that chat, I worked with Zaldy to determine if I could have AT&T Internet only with no contract based on a specific speed offer I found online.

A small portion of my neighborhood has ATT Fiber but the majority does not. Myself and a large percentage of my neighbors would switch to ATT from Cox if we had the option of Fiber.  What can we do to get it installed?   I've even spoken to many of them and we would be willing to sig

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if I bundled it all together on one bill? If so, how would I go about doing that?

I have been with AT&T for many many years. I started off their cell phone service, brought on three members of my family to my phone plan, got cable and internet with them. I was fairly happy with the actual service, however have never been impressed with their customer service. I have always fo

Earlier this year, I saw a promotion on the ATT website saying you could get a free iPhone XS, if you added a new line. I called to inquire about this and was transferred to the promotions department, where I spoke to some lady with an Indian accent named "Rose" or some similar fake name. I asked if

We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Is this a BAIT and SWITCH tactic? Sure feels like it! My daughter is studying abroad and after looking into several phone usage options and plans while she is away, including obtaining a new SIM card from the county she is living or purchasing a local phone there, we decided to purchase ATT intern

I recently bought a new iPhone. I did this in the Apple Store, and they said that if I signed a 3-year deal with AT&T (my provider for the last nearly 20 years), I would get an $800 device upgrade credit, which would appear monthly over the 3-year term. I just got my first bill post-upgrade,

Does the AT&T Terms of Service of Uverse TV require AT&T to provide television service?  I cannot find that within the UverseATTTermsof Service.Though advertisements say that I should be able to watch and record up to four programs concurrently, there are times when I cannot even watch one.

I would like ATT to look into Buying LUMEN technologies and Frontier Communications...and possibly a startup Cyber Security company like LightSpin...please do this to increase revenue and save your stock prices and investors interest. I realize this is not the correct area, but there is not a good e

I’m a single mom and on a tight budget. I went to my local at&t store to inquire about how much my monthly bill would be if I switched from T-Mobile. I explained I was currently paying $135 which seemed high for a plan with only 1 older iPhone on It. I was told that at&t could save me over $