Customer service has failed to remedy my situation. (I’ve been trying to move my Uverse Internet for 3 weeks now to my new home that I purchased and showed proof of purchase to Att. Previous owners had EarthLink, which is just Att internet resold, EarthLink and Att won’t close previous owners accoun

Can we trade in Excellent condition Other network locked device to AT&T for full credit

Why do the trade in credits get applied monthly instead of giving the customer the option to apply it all at once to the cost of the phone? More importantly, why don't you explain this to your customers before they go through with the trade in? If I had known this was how it worked, I wouldn't have

Hi all, My father-in-law unfortunately got an LG flip phone on-contract, and this still has 18 months to go on the agreement.  If we now buy him an iPhone (full price) what would the monthly phone fee be on a mobile share value plan?  Will he have to pay the full $40/month contract fee even though w

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

So I have been using my AT&T unlimited Prepaid account in Canada for over two years and I have had no problems. Two weeks ago I went back to the U.S. and came back to Canada. I was using ROGERS in Canada prior to going to the U.S. After I came back I was switched into Bell. Now I just got this m

Hi, I have an HTC One M7 and is now out of contract (since Sept 2015). I requested AT&T to give me an unlock code but they replied to me saying  This device is no longer actively supportedThere is no unlock code available for this deviceWhy would the device not be supported??? I followed up with HTC

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

I just bought a Nighthawk and tried to use it to replace my Mobley. No network access. Put SIMM back in Mobley and got access again. Went to AT&T store and they won't let me get Nighthawk with my old plan. Am I stuck, or will getting a used AT&T Nighthawk from eBay circumvent this issue? &n

I'm furious that AT&T made a service change to my account which involves a 12 month contract.  I asked repeatedly on my call if this was month to month or contract, so this was a big surprise to me. I cannot resolve this with them since they are closed for the weekend but I'm wondering what my recou

i am trying to dispute a past due bill I dk the account number it was for home internet. Now I cant get a phone with yall bc of it so what do I need to do

I want to add an LTE watch to our account but currently all of the lines are prepay. Can I add a postpay line to the bundle and leave everything else prepay? Additionally, can the watch be added to an existing account alone or does it need to be tied to a smartphone with the same number? Thanks

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

Last month we transferred a cutomers exsisting services over to be billed to us. It was supposed to be at temporary situation as the house the services are being provided for is vacant,and for sale. We were asked several times during the transfer process if we wanted to "upgrade" the exsisiting serv

So far in switching from Direct TV to U_verse I had a terrible and incorrect install, customer service following that literally threatened me with the fee that comes with a breach of contract (read first post on this account, gets good around the third person in the chat transcript, and they added t