I feel like an a(Edited per community guidelines)olute fool! No one told me I was dealing with a third party scammer at Sam's Club. I trusted that I was dealing with ATT. I was told my bill would be around $180.00 per month and that my phones were free. (Edited per community guidelines)! My bill is

Angry User AT&T Cell Phone and Services Summary 09/26/2022 In March of 2021 my girlfriend needed a new cell provider and phone. Her provider had lost control of her account and she was unable to administer her account or to get messages. Since I was already an AT&T customer I chose to add

I can't even get beyond the billing address section because your system insists that it doesn't "recognize my unit number", and I can't use a PO box. So what? Just because the incompetent USPS doesn't deliver to my address Im not allowed to function as a member of society? Guess I'll stick with the

Fiber outage since Tuesday. Only lies from AT&T. Keep promising they are working on it and I can assure you there is NO ONE working on it. Have only seen Spectrum trucks in community. Posted on here two days ago and I was asked to private message. I did. No response from anyone on here either. I

So I have been using my AT&T unlimited Prepaid account in Canada for over two years and I have had no problems. Two weeks ago I went back to the U.S. and came back to Canada. I was using ROGERS in Canada prior to going to the U.S. After I came back I was switched into Bell. Now I just got this m

My prepaid account was cancelled in the evening of May 3rd. I have a prepaid account I pay yearly and have about 6 months left on it. Customer service keeps telling me, my account was cancelled because I have a Lg phone. I continue to let them know their system is wrong and I do not have a Lg phone,

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

I currently have an iPhone 5 and I want to upgrade to the 6. My contract ends on 7/26/2015. Is there anyway I can upgrade before that date without paying a fee? I mean do I really have to wait to that exact date...

I'm looking for a link to the fine print on the guaranteed uptime (Service Level Agreement) for AT&T Fiber.Where can I find it?  Thanks in advance!

My 5c broke and I was given and old phone to use. I am on a family plan and past due for an upgrade. However, my dad is adamant that doing so means we have to renew our contract which he doesn't want to do, so I'm stuck with this crappy phone. Is what he says true??

Your customer service absolutely (Edited per community guidelines), only Verizon's is worst. You couldn't get 4g to work properly, now you have 5g that is a complete cluster (Edited per community guidelines). 5g pretty much makes my phone useless. Places where I used to have almost perfect 4g lte si

This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls. This is outrageous for two reasons. I don't make international calls. I have international calls barring on in case AT&T ever thought I was trying to make

So I have only had ATT for a month and am already feeling the horrible service.   I moved to a new apartment and ordered Uverse internet and cable. They came on time and installed it fine. But the TV wasn't working. So when I called the company, they said that I only ordered internet (not cable), ev

Hello @ATTHelp I've just received my second wireless bill and I see that my phone cresits have not yet been applied. I'm being billed about $75 dollars for the phones that are supposed to be "free". I saw that it may take up to two billing cycles for the credits to be applied, which I have no proble

Why am I as a loyal customer for over 20 years having to pay for the iphone 11 yet as soon as I placed my order a promo pops up saying new customers get it for FREE?! These new customers constantly switch back and forth getting free phones so where is my appreciation for spending thousands, maybe 10

What is the best phone number to call to file a complaint? The loyalty and retention people are the problem and a very expensive one (wireless).  I've done everything for months (MONTHS) to resolve my issues and get reimbursed for a return, for your wireless service not working, for your peopl

Has anyone else ever moved and AT&T has admitted to now not being able to provide cellular service at your new residence yet charges you almost $2500 to cancel?! Backstory: we upgraded two lines last year and traded in 2 iPhone 11s as an “even exchange” on 2 new iPhone 13 pros. We also purcha

Over a year ago i had and "In Home Entertainment Agent" come to my home along with the DirectTV installer and asked if i would like to switch my mobile service to ATT. I chuckled and told him NO because ATT is outrageously over priced.  He asked questions and I answered them than IN WRITING he

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Hi All, Called customer retention and discussed cancelling service.  The service rep promised the following deal: 15gb rollover data - $100ipad (no contract) - $10iphone (no contract) - $15basic phone (no contract) -$15iphone (contract) - $25iphone (contract) - $25 This was on 3/19/2015.  I was exci