If I pay off balance owed will I lose my 25$ deduction What is the deduction for anyway. I forgot.

I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an

I have been using AT&T since it was once Cingulair. And I am a firm believer that you get what you pay for. So I never mind paying a little more to get better service with you my plans. But now my two year contract is up. Like I have done in the past I want trade my phone up and sign up again. Howev

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

I have a billing question. I recently traded in my iPhone 8 Plus to get the new iPhone XS, however I still have payments remaining on the iPhone that I traded in, as I bought the iPhone 8 Plus through AT&T during a BOGO promotion. The iPhone XS I purchased is unlocked and I bought it from the Apple

Hi all, Perhaps this is a lame question but here goes: I am an existing, long-time customer of ATT on a family plan without a contract.  There are several mobile phones on the plan, some of them are very old.  I would like to upgrade one phone from a non-smart to a smartphone. When trying to upgrade

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Hi, I'm planning to upgrade my iPhone X and get the 12 Pro or Pro Max. I'm still on the fence as the Pro Max is really big, but has potentially better camera features which might be worth it. The main differences that stop me from buying the 12 Pro right now are the bigger sensor in Pro Max (so a

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

Hey all.. I have been thru contracts before..so,if I wanted to use a GoPhone while on contract,no workie,right?...unless I want to pay that lump sum to cancel?? i am not sure if that is exact,so thought I would ask the young wizards here.. thx lots..peace...

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

Are there any money apps where I can use my ATT account billing to pay online?

How do I change my phone number on my phone

Hi,I had this U-verse package deal for less than a year & my contract will be expire on 09/15/2015. I called & asked how long I can put on hold until I move to my own place, they said 2 months max.Here is the thing. I really like AT&T and I really don't want to close the account but I will need more

Hello guys,               If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(1 month before) , and 3 of them are 14 months old smartphones. Another concern is after paying all fees for breaking contract, Can my 2 iPhones will b

I've been searching for a while but seems like nobody asked the same question before. Please help! I currently have a iphone 6 with a 2yr contract ending in September 2016. There is no sim card in this phone. And I just received an unlocked new iphone 6S plus as a gift, I was wondering if it's possi

Hello. I recently moved into a condo that is exclusively serviced by AT&T. Unfortunately, this building's max internet speed is 25-50 Mbps, yikes! With most people working from home, we've tried investigating how we can get better internet speeds. This is what we've found out: 1) we are only wir

I'm currently added onto a family plan but my contract is up on the 1st of September.    I'm planning on changing service to Verizon.   When my contract is up on the 1st, can I wait until the 2nd to go and port my number over or will I automatically lose that number on the 1st?

I bought an iPhone from internet but I didn't know it's still be locked because the contract haven't fulfilled. I tried to check it on AT&T website but I coudn't do that without an AT&T customer account because I'm not living in US. I need some help to find down the solution and I'll verry appriciat