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On 12/5/2014 I had to cancel my service with AT&T. First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days. I got my shipping information in an email later that day and the dates were between 11/6 - 11/27. Second
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.