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Prepaid to Contract

I got a prepaid AT&T cell phone in November of last year and it's already messing up. We decided not to get the insurance/warranty on it. And I was wo

Questions

 • Phone & Device Upgrades

179

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Phone Upgrade

I've been in my contract of 2 yeas for almost one year, the contract ends in May of 2016. My account says that I have the option to upgrade my phone n

Questions

 • Phone & Device Upgrades

281

1

0

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AT&T customer service rep lied about plan changes

Today I had a chat conversation with a customer service rep to ask what options I would have to change my plan when my contract expires in two months.

Questions

 • U-verse TV Account

384

1

0

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Will I be credited back for charges relating to phones that were supposed to be "free"

Hello @ATTHelp I've just received my second wireless bill and I see that my phone cresits have not yet been applied. I'm being billed about $75 dollar

Questions

 • Wireless Account

14

1

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ATT ADDRESS BOOK - HOW TO DISABLE

The ATT address book doesn't have an APP and it has recently overtaken my normal contacts operation (ZTE958). How can it be removed or disabled. It

Questions

 • Device Features

25

1

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Best Way to Upgrade/Change my iPhone 5S to an Android Device

Hi there! I am less than (and almost) half way through my 2-year mobile contract. I have an iPhone 5S. I would like to switch to Android however. My w

Questions

 • Phone & Device Upgrades

413

3

0

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DK IMSERVER CELLULAR SUBSCRIPTION

I HAVE DOOR KING FOR MY BUSINESS GATE ENTRY. THE SOFTWARE WILL NOT LET ME SEND NEW GATE CODE INFO TO THE SYSTEM IT SAYS IT COULD BE BECAUSE I NEED A A

Questions

 • Other Phones & Devices

11

1

0

Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and

Questions

 • Watching U-verse TV

23

0

Does changing a plan trigger any contract terms? 2 yr term etc.

I currently do not have a contract on my AT&T Family plan. I have had my currently plan for a long time and the newer plans are a bit cheaper.By going

Questions

 • Wireless Account

53

1

0

My friends use Rocket Fiber and get 1000mbps download speed while I only get 50mbps with AT&T... can AT&T use Rocket FIber?

My friends painfully have faster internet than me because they live in Detroit. With Rocket Fiber, they can get speeds up to 1000mbps. Now it is worth

Questions

 • AT&T Internet Plans

18

5

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Does adding equipment renew another 2 year contract?

I want to take advantage of the Smoke and Carbon Monoxide detector sale that's going on right now but I don't want to renew another 2 year contract in

Questions

 • Other

448

3

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Extremely poor customer services and installation. Gateway cannot connect to the network.

Internet stopped working about a week ago, which is rough because I need the internet to work from home. Something is wrong with gateway/broadband. Ta

Questions

 • AT&T Internet Installation

19

1

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 A

Questions

 • AT&T Internet Account

11

1

0

Service suspension

My girlfriend made arrangements to pay her bill, in full, TOMORROW. Like the fine folks you are, you shut her off, TODAY...while her grandchild was be

Questions

 • Wireless Billing

84

44

DISPUTE

AT&T has been giving us the run around for 7 months now, they sent us a proposal and we moved forward with a 12 line cell phone package for business,

Questions

 • Wireless Billing

21

1

using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super s

Questions

 • Samsung

21

4

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife ha

Questions

 • Wireless Account

24

4

Need help with upgrading from iPhone 5 to iPhone 6

Alright so AT&T is really getting on my nerves. First I can't even upgrade with 2 year commitment at the Apple store. So there goes my $200 apple gift

Questions

 • Apple

468

9

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Can I upgrade my phone a couple weeks early without paying a upgradee fee?

I currently have an iPhone 5 and I want to upgrade to the 6. My contract ends on 7/26/2015. Is there anyway I can upgrade before that date without pay

Questions

 • Apple

474

4

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WHEN ATT LIES TO YOU REPEATEDLY.

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS

Questions

 • Wireless Account

35

3

0

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